MS: Sony has failed to deliver on promises


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Sony have promised things and not delivered, not once has anybody (myself included) said otherwise.

I own a 360, and many, many Microsoft products. I have no issues with them (apart from the 6 360's that have broken on me!). I just don't see why so many people jump onto the 'hate Sony' bandwagon.

Look, the way I see it no one jumped on the "hate Sony" wagon.

The guy raised some valid points, some of us agreed with him, that's it. It just looks like you take it too personally.

It's a shame the thread is going down the pan again, I just hope the mods can see everything I've posted is respectful, and everyone who has replied to me, is just having a debate/conversation - I've not felt victimized or hard done at all in here.

I think you are worrying over nothing. The thread is doing just fine.

Well what does 5million mean?

It means 5 million to me, therefore if MS have sold 19, Sony have sold 14.

If it doesn't add up like that, SOMEONE isn't telling the truth.

I said clearly WHY I brought up the 5mil issue, and that is because over the web right now we've seen claims of a 6mil+ gap, sometimes more - MS have now said it's 5, so that is more credible than all the estimates we have on places like VGChartz.

And where did you get those nice round 14 and 19 million? :p

What happens is Sony have released the next console 5 years into the lifespan, but continued to support the old one for 10 years.

PS2 came out 5 years into PS1's life, PS3 came out 5 years into PS2's life.

It's the perfect setup, it's a fact not everyone jumps ship to the next console right away - I mean there is 127 million PS2 owners just now, taking the Wii, 360 AND PS3, we're not even at 127 million., quite far off infact.

What you don't want is a new console coming out, and support for your old console going right down the pan almost instantly.

I can see no wrong in having a 10 year life cycle, in terms of ambition and actually carrying out the plan.

Well sure no, you don't want it to die. But 10 years is too long and what you instead have happen is have developers look past the newer console at least early in its life in order to hit the larger install base. It's likely alot easier for them to do it technically since they don't have to learna new system either. And as a result AAA titles end up on the previous gen console rather than the current one which doesnt help you get a foot in the door and also results in developers being later to the table at learning how to really utilise the machine.

I mean lets be honest, how many console sellers does the PS3 have out currently, especially exclusive ones? Pretty much Nil although theres good ones still but nothing earth shattering (I realise some titles will sell a console for some ppl, but I'm specifically talking about the big franchises here like MGS, GT, KZ, Final Fantasy). Thats about to change with Metal Gear and Grand Turismo, Killzone ect but these titles are comming 18 - 24 months into the consoles life. Close to two years for the big titles to arrive given a November 06 release of the console. Xbox was getting it's Gears of Wars ect 12 months in.

Really they should have had God Of War and a few other titles on the PS3. I really don't believe in this "support the PS2 for 5 years" strategy what so ever and I do maintain it only serves to hold the newest gen back. Support it, but don't support it for ever and get the big name titles onto the newer console as they are the ones you really need there.

Edited by Smigit
The article is showing the nitty gritty world of competition these corporations are taking part in, and it also shows why the gaming world right now is a very hostile place.

While things said in these articles hold truths, they way they are usually put across ensures they come across as smack talk to the group/supporters they are pointed at, and to those backing the article, it seems like cold hard truth.

It's a shame the thread is going down the pan again, I just hope the mods can see everything I've posted is respectful, and everyone who has replied to me, is just having a debate/conversation - I've not felt victimized or hard done at all in here.

Well what does 5million mean?

It means 5 million to me, therefore if MS have sold 19, Sony have sold 14.

If it doesn't add up like that, SOMEONE isn't telling the truth.

I said clearly WHY I brought up the 5mil issue, and that is because over the web right now we've seen claims of a 6mil+ gap, sometimes more - MS have now said it's 5, so that is more credible than all the estimates we have on places like VGChartz (Their gap is 6.5 mil).

He said 5m, obviously just an approximated guess. Why the nitpicking? Different sources will have different numbers, so just round it ok.

Well what does 5million mean?

It means 5 million to me, therefore if MS have sold 19, Sony have sold 14.

If it doesn't add up like that, SOMEONE isn't telling the truth.

I said clearly WHY I brought up the 5mil issue, and that is because over the web right now we've seen claims of a 6mil+ gap, sometimes more - MS have now said it's 5, so that is more credible than all the estimates we have on places like VGChartz (Their gap is 6.5 mil).

Dude, you can't give numbers in this industry and have them not be an approximation. Sorry man, you're making a bogus argument here.

-Spenser

I think you are worrying over nothing. The thread is doing just fine.

And where did you get those nice round 14 and 19 million? :p

Nothing is going to be nice and round as such, but you know what I mean.

I myself was surprised to see MS say 5, as from what the internet was like over the last few months, I did think they gap was 6-7mil.

But anyway, MS said 5, let's stop beating this to death - I was just making an observation due to what I believed prior to this article.

Audio, did this post threaten your stock shares in sony or the ps3? seriously, you defend anything sony to the death. Either you work for them, or have a ton of stock in them. its got to be 1 or the other. Most of your defenses are pretty shallow, and based purely off of speculation. Until this sony future of awesomeness shows up, just stick to facts, and stop nit picking on how many of what a console sold.

In the end, it all comes down to if the console runs, how many games it has, and how many of those games are good. Right now, sony is really only doing well in 1 area, where as the other 2 are really the most important...

Dude, you can't give numbers in this industry and have them not be an approximation. Sorry man, you're making a bogus argument here.

-Spenser

*Sigh*...

I know it isn't 110% accurate, but you can't make an approx of 5, and it actually be 6-7. If so, MS are not good at their figures.

If anything they are probably 5,248,085 consoles ahead.

There you go :p

Christ, I'm getting hit left right and centre over a mere figure observation :/ Cmon guys.

Audio, did this post threaten your stock shares in sony or the ps3? seriously, you defend anything sony to the death. Either you work for them, or have a ton of stock in them. its got to be 1 or the other. Most of your defenses are pretty shallow, and based purely off of speculation. Until this sony future of awesomeness shows up, just stick to facts, and stop nit picking on how many of what a console sold.

In the end, it all comes down to if the console runs, how many games it has, and how many of those games are good. Right now, sony is really only doing well in 1 area, where as the other 2 are really the most important...

And what area would that be?

As for the 'other' two being more important? Please

Only reason we have enjoyed such long spans with the Playstation consoles is because of market share. The 125 million+ won't happen again for Sony. Competition is in full effect. Getting games like God of War late in consoles lifespans will likely not happen this time, the platform will be catering to the old library and casual games like sports etc. for it's remaining years Big games will be appearing on the next gen consoles 6-7 years after the old console. This generation will be a long one, Microsoft are making money, Playstation needs the time, Wii has it's own corner. I doubt we will see new consoles till Fall 2011.

Anyway, comments from Greenberg are spot on though not sure about the numbers. He is probably just frustrated seeing Sony recover after another round of lies and hype while his console has the biggest game library and just if not more powerful in some areas with the console which is just plodding along losing it's lead ever so slightly. RROD, Jet engine issues aside it's amazing how the 360 hasn't taken off better. Playstation brand is strong, Xbox one was hurt after the first one got canned early and it's guaranteed they won't do that again, now RROD. They screwed up but doing so much better in every other area. I

Edited by OceanMotion
I don't see a 10 year cycle as a plus and theres other that believe such a strategy only holds Sony back. I think five or six years is fine for a console release, maybe seven tops but look how far systems have come in two decades and I think it's not really that great a move to aim for overly long cycles on a single platform. If they had dampened PS2 sales earlier then perhaps the PS3 would be in a better position now. Not saying it's in a bad position, but given the fact theres few exclusives on there currently it may have been better for some of the better titles such as the God of War sequal or whatever to have come out a bit later but hit the PS3 instead.

Anyway just thinking about that 10 year cycle. Doom 1 isnt even 20 years old so I'd hate to think Sony has plans to realistically support consoles for a full ten years. I know that doesnt mean they will release on every ten years but rather will support them with titles ect into the generation after, but still it's too long in this industry.

I think 10 might be a little too much, but I actually hope this generation does last 10 years. I have spent a ridiculous amount of money on my 360 (and a negligible amount on my Wii) and want that dollar to go for as long as possible.

Perhaps 10 isn't realistic, however, but if I were to pick a number, I think 7 years would be the sweet spot. Where the new console is released at the end of year 7. Any longer than that, and I won't be complaining, but will be looking forward to any new tidbits on a new console.

Look, the way I see it no one jumped on the "hate Sony" wagon.

The guy raised some valid points, some of us agreed with him, that's it. It just looks like you take it too personally.

Nailed it. (Y)

Audio, did this post threaten your stock shares in sony or the ps3? seriously, you defend anything sony to the death. Either you work for them, or have a ton of stock in them. its got to be 1 or the other. Most of your defenses are pretty shallow, and based purely off of speculation.

There's was need for that :/

Once all the dust has settled, the 360 will still come in third place.

Perhaps consumers should learn that large corporations are run by people who are not the infallible machine we put them up to being.

Sure, they should still be held accountable for mistakes, but this idea of viewing a lack of follow-through as a slap in the face is just ridiculous.

Everyone makes promises they can't keep. Do we really need someone to tell us to trust a large corporate beast, less?

Getting so emotional over such things is just silly. It doesn't make them evil.

Corporations can hardly ever get anything done, ever. They implode on their own internal bureaucracy.

I find these statements very ironic, coming from a Microsoft employee, no matter how factual they are. Sony (and the products listed) are easily interchangeable with any other company.

(Excuse me while I turn on my 360 and pray that I don't get a RROD...)

Anyway, comments from the Greenberg are spot on though not sure about the numbers. He is probably just frustrated seeing Sony recover after another round of lies and hype while his console has the biggest game library and just if not more powerful in some areas with the console is just plodding along losing it's lead ever so slightly. RROD, Jet engine issues aside it's amazing how the 360 hasn't taken off better. Playstation brand is strong, Xbox one was hurt after the first one got canned early and it's guaranteed they won't do that again, now RROD. They screwed up but doing so much better in every other area. I

MS have lied and hyped up as well mate, its not all Sony. People seem to forget that. The 360 is holding its own, its bound to slow down eventually.

More powerful? I don't think that is correct. Nothing has proved this to be true. If anything they equal in power at this point. If dev's can unlock the Cell chip though, things will change.

RROD has been the biggest problem for MS. Are they actually making money now? I thought they were still paying off the extended warranty costs.

I think 10 might be a little too much, but I actually hope this generation does last 10 years. I have spent a ridiculous amount of money on my 360 (and a negligible amount on my Wii) and want that dollar to go for as long as possible.

Perhaps 10 isn't realistic, however, but if I were to pick a number, I think 7 years would be the sweet spot. Where the new console is released at the end of year 7. Any longer than that, and I won't be complaining, but will be looking forward to any new tidbits on a new console.

I guess it's a very very individual thing this, but I'd rather shorter 6 or so year release cycles. I think $500 in hardware over that period of time is perfectly acceptable for myself and if newer technologys there I'm happy to pay to use it and I'd rather do that than sit on an older console for too overly long. I can keep the old one to play last gen games and hopefully they build some backwards compatibility (especially for titles say on the Xbox arcade). But for me the old hardware and titles dont become useless as the generation ends.

But yeah, I can understand that alot of people would rather save money and go through less hardware iterations. Being primary into PC games it's something I welcome, alot of people don't.

Once all the dust has settled, the 360 will still come in third place.
In terms of what? hardware sales? If so maybe. If you mean in terms of their entire console ecosystem but I think Nintendo run's the risk simply because they seems to be losing by a fair margin when it comes to software sales and attach rates (where MS traditionally has made the bulk of its console money afaik). MS are also using the Xbox to leverage digital downloads and other services which again, provides a revenue stream which will make up for losses in hardware to the other parties (if that does infact happen).

Anyway for MS I'm sure they will be absolutly delighted in that they are competing very solidly in regards to console sales this generation. Even if the PS3 wins out over them it won't have the same lead it had cme the end of the last generation.

I dont understand why you're arguing it though - you fight to the death to defend PS3 and now you're arguing they have less sales than MS is giving them credit for? It doesn't make sense :p

-Spenser

There is no argument, it was an observation on my behalf that didn't even need a reply.

I, as in ME, as in MYSELF, thought the gap was about 6-7, maybe even near 8mil of a difference from what I was led to believe off the net.

Therefore when I seen 5, I thought, oh not as large as I thought - That is all.

RROD has been the biggest problem for MS. Are they actually making money now? I thought they were still paying off the extended warranty costs.

Microsoft has been making money for over a year now. And on top of it, as i stated earlier, month after month, they pull in more revenue than the PS3 and Wii combined in North America.

-Spenser

Well sure no, you don't want it to die. But 10 years is too long and what you instead have happen is have developers look past the newer console at least early in its life in order to hit the larger install base. It's likely alot easier for them to do it technically since they don't have to learna new system either. And as a result AAA titles end up on the previous gen console rather than the current one which doesnt help you get a foot in the door and also results in developers being later to the table at learning how to really utilise the machine.

I mean lets be honest, how many console sellers does the PS3 have out currently, especially exclusive ones? Pretty much Nil although theres good ones still but nothing earth shattering (I realise some titles will sell a console for some ppl, but I'm specifically talking about the big franchises here like MGS, GT, KZ, Final Fantasy). Thats about to change with Metal Gear and Grand Turismo, Killzone ect but these titles are comming 18 - 24 months into the consoles life. Close to two years for the big titles to arrive given a November 06 release of the console. Xbox was getting it's Gears of Wars ect 12 months in.

Really they should have had God Of War and a few other titles on the PS3. I really don't believe in this "support the PS2 for 5 years" strategy what so ever and I do maintain it only serves to hold the newest gen back. Support it, but don't support it for ever and get the big name titles onto the newer console as they are the ones you really need there.

Um well, the PS2 sales and the fact it's still in shops and being bought makes "10 years" (give or take a bit of flexibility, really as long as your old gen console is supported for a few years more than the new) sensible to me :/

The developers can move off onto the PS4 in 5 years time if they want, but many will still like the option of making a cheaper PS3 title.

I mean, it's good to see FIFA, Madden and other sports games still get a yearly release on the PS2, along with the PS3 and 360 - Not everyone wants to be pushed into a new generation the second it's out.

I even seen today COD5 is suppose to be coming to the PS2 next year :|

Microsoft has been making money for over a year now. And on top of it, as i stated earlier, month after month, they pull in more revenue than the PS3 and Wii combined in North America.

-Spenser

Fair enough, doesn't affect me in the slightest how much money they make, nor should it you unless you have shares?

Hardware sales are what counts for gamers apparently?

Yes. Absolutely they do.

I can spell it out for you as to why if you should require...

No mate, no need. I just don't see the point in arguing about them.

If a console is selling thats good for the production of AAA rated games. It makes sense. I just don't ever remember this huge interest with the last generation sales.

If a console is selling thats good for the production of AAA rated games. It makes sense. I just don't ever remember this huge interest with the last generation sales.

Neither, but then again the other guys were so far behind it probably wasn't worth it.

Well there was a fair bit of talk but it was more focused on the lack of sales on the GC and XBox side more so than anything else which then lead onto whether the XBox division was really worth the time and resources that had been put into it.

No mate, no need. I just don't see the point in arguing about them.

If a console is selling thats good for the production of AAA rated games. It makes sense. I just don't ever remember this huge interest with the last generation sales.

It does seem a little odd if we don't have any real financial incentives to see sales, but that is pretty much the only way to determine the 'winner' in the console war. How else are we supposed to quantify it?

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It seems like other customers have lodged complaints about them, as TerraMaster now includes two spare rubber feet in the box, in case any of the preinstalled ones are lost; however, this seems more like a papering over the cracks solution rather than actually fixing the issue with better quality rubber stand-offs. There are also four screws that must be removed in order to access the internals. Teardown Upon removing the four screws, you can slide the device out of its shell to reveal the three NVMe M.2 slots (PCIe 3.0 X1) and single SODIMM slot connector, which is populated with a single 16GB DDR5 4800MT/s module. I added a couple of MP44Q M.2 PCIe 4.0 SSDs (2 x 4TB) that can be availed on Amazon for $492.99 that TEAMGROUP supplied us with, along with a 250GB 970 Evo Plus that my colleague Chris White sent me by accident and let me keep a few years ago. As I have said in previous reviews, TerraMaster support staff actually encourage installing whatever you want on their devices, and happily, the USB port for the bootloader is now easily accessible should you want to use it for your own flavor of NAS OS, such as TrueNAS, Unraid, or maybe Xpenology. Yes, because TerraMaster has now switched to a 256 GB NAND Flash card (3rd photo above) for the TOS bootloader. This is also replaceable, but you can also simply add a USB bootloader, access the BIOS, and tell the F4-425 Pro to boot from that instead of the Flash card. Unlike earlier iterations of TerraMaster NAS, you don't have to tear this down any further than the four screws on the outer shell in order to be able to access and manage the memory, NVMe slots, and USB bootloader. However, if you need to access the NAND Flash card or CMOS battery, then eight more screws (four on each side) need to be removed in order to take off the rear panel with the 120mm fan, and then the motherboard can be lifted off and removed from the SATA connector PCB. There's also no risk of threading the screw holes, because the four that hold the shell in place are metal on metal, while the screws that hold the rear panel on do screw into plastic. Either way, like last time when I reviewed the F4-425 plus, I was just happier to see larger screws being used. Overall, it follows some great improvements in build quality from the 2024 series and earlier. Setup BIOS The F4-425 Pro includes an Aptio BIOS from American Megatrends [1, 2], and you can setup pretty much everything here including the boot order, which is locked to the UEFI OS, however above that choice you can enable or disable booting to the USB bootloader so this would still allow you to switch to a USB stick with an alternative bootloader and boot from it, or disable it to instead always start from the first disk with an OS installed on it. Initial Setup Setup is roughly the same as the F4-425 Plus, along with the new TOS 7 setup dialogs, so there will be no surprises here. Upon connecting to the LAN and booting up, the F4-425 Pro can be reached by navigating to http://tnas.local. If that doesn't work, you can use the local address assigned via DHCP, which you can find using the TNAS PC desktop application, which is essentially a TerraMaster NAS finder. The setup process is pretty straightforward, through a wizard, and in full below: TOS 7 Initialization As you can see, TOS 7 received a new coat of paint, and the initialization requires fewer interactions. Happily, TOS no longer decides to throw all disks into the same Storage Pool; 2.5-inch HDDs are allocated into Storage Pool 1. This is because two of the HDDs are allocated to hold system files. Previously (with TOS 5 and 6), if you pre-installed HDDs and SSDs, they were all placed into Storage Pool 1, even if you did not select the SSDs for inclusion during the onboarding. TOS 7 Setup On first boot, there is a tutorial and some steps to take to harden the TNAS (or not), which includes an immediate update from TOS 7.0.0616 to 7.0.0706, of which the changelog screenshot is also included in the above gallery. It must be noted that the Security Advisor still contains (in my opinion) a pretty major bug in that if you enable SPC and then do the required rebooting, the Security Advisor still says that SPC is disabled. TerraMaster provided the following statement about it: It is disappointing that TOS 7 has been in beta since December, and this OOBE issue is still there. Shutdown option has moved Instead of a Taskbar option to manage the NAS, all of these options have been moved to a "Start panel", initially I didn't see it and my contact had to show me how to power off the F4-425 Pro. To logout, reboot or power off you can find those controls at the top right of the Panel. It is also possible to power off through the TNAS mobile app beta. Storage setup Above, you can see the steps I took to create the Storage Pools and Volumes. I made a second Storage Pool using TRAID on two 4TB MP44Q SSDs (which, in this instance, is similar to RAID 5), and finally, I added the 250GB 970 Evo Plus drive as Hyper Cache on Storage Pool 1 in Balanced mode. Registering If you decide not to lock down the F4-425 Pro in Security Isolation Mode (blocking all external connections), then you could set up a TNAS device ID through the Remote Access setting in the Control Panel (which must be unique). This works in combination with an online TerraMaster account. TOS 7 TNAS Online Creating a TerraMaster account and linking the device online activates the warranty when you provide proof of purchase and the serial number, but it also gives you access through the TNAS mobile app, which allows you to complete certain operationsб including powering off and restarting the NAS remotely. A TNAS mobile update is required to gain access through TOS 7, and this is provided on the TerraMaster website, as it is not yet on Google Play. The app is evolving all the time and has made leaps and bounds since I first started reviewing TerraMaster devices almost three years ago. It is not quite there yet if you are comparing the likes of Synology, which, sadly, a lot of users online do all the time. OpenClaw setup One of the main selling points of the new F4-425 Pro is the inclusion of OpenClaw, with TerraMaster claiming that it is "powered by the world's first AI-native TOS 7 OS, supporting local-first smart workflows and independent data control." However, I immediately ran into problems trying to enable OpenClaw. After waiting 20 minutes at the "Enabling" message of the OpenClaw app following installation, I decided to do some searching online and discovered that it couldn't complete the installation process due to SPC being enabled, which is something TOS 7 immediately recommends to be enabled on first boot. SPC for NAS (TOS 7) is basically the same principle as UAC in Windows; it blocks executables from being launched by non-Super Users. After reaching out to my contact about these issues, I received the following response: Anyway, this only became clear when I closed the OpenClaw app screen and clicked on the OpenClaw icon in the taskbar; that is when I saw the message about disabling SPC. I think, due to the fact that this is a requirement, this should be a prompt during the installation process, not when closing the App Market and then trying to launch OpenClaw. There's also no 'Getting started' guide for people like me who have never used OpenClaw. I tried to add an LLM and discovered the tutorial led nowhere. That's when I started looking around the official TerraMaster forums, and I found a guide that helpfully explains that you won't get anywhere with OpenClaw unless you have a paid plan, which is disappointing because I imagined there would be an option to use a local LLM as I do in SubtitleEdit with Whisper-XXL. In addition, with the marketing imagery on the official site, it says that the OpenClaw feature is "all processed 100% locally for absolute privacy." which led me to believe that I could install a local LLM, not one that required paid tokens. In any case, TerraMaster does not provide guidance for this new feature, which was also a selling point of the F4-425 Pro! My contact also provided clarification about the above points I raised with TerraMaster Since it is not in the scope of the review to add paid services, I'll leave that to the people who are more qualified with OpenClaw. F4-425 Pro Surveillance App TOS also comes with a Surveillance app, which is not installed by default; it can be found in the App Market recommended section. In addition, after installing, it doesn't drop a shortcut on the Desktop or top taskbar, but you can "Send to Desktop" from the App Market listing for the app for a quick way to open it. Adding my Reolink POE doorbell camera was painless. TerraMaster doesn't appear to have a repository of preconfigured cameras; instead, the camera must be added using ONVIF or RTSP. No mobile Surveillance app TerraMaster still doesn't have a dedicated Surveillance app, although from searching online, Surveillance can be used and managed through the TNAS mobile app. I tried this with the updated TNAS mobile app beta in combination with TOS 7 and got a message that Surveillance was "Only accessible through web browser," so I reckon this must be limited to the stable versions of TOS 6 and the mobile app. More quirks In addition, whenever I minimized the Live View window in the browser Surveillance app, the feed appeared to switch to the Low-bandwidth stream, and there was no way to get the High-quality stream back. To get the High-quality stream back, I had to close Live View and then reopen it. Benchmarking A pretty cool feature of the TOS 7 is that it allows you to install directly to the NVMe M.2 SSD. In order to do that, you would have to leave out any HDDs during initialization, and even then, the system partitions are always written to two HDDs when they are eventually added. With three NVMe slots, this also gives an interesting scenario where you could build a TRAID storage Pool for installing all your apps and Docker on, and keep the third for SSD cache on the HDD pool. Limitless options! SATA PCIe 3.0 X1 A CrystalDiskMark test on a mapped network drive from within a Windows 11 25H2 PC (image above) connected over a 5 GbE hub was well within acceptable ranges. Although the read result on SATA was a little less than with the F4-425 Plus, for some reason, while writes were generally better. SATA PCIe 3.0 X1 I also ran the NAS Performance tester, which tests the link speed performance. As you can see, it pretty much maxes out the 5GbE connection. Of course, you can also opt to bond the two 5 GbE connections for a bit more umph, but I didn't do that. TOS 7, which, as of testing, is still in Beta, comes with an App Center that has a bunch of handy programs you can install right off the bat, such as Emby, Plex, Docker, as well as in-house Backup and Surveillance solutions. As you can imagine, any media streaming services you would want to host off the F4-425 Pro will work great, thanks to the Intel Core N350 CPU and its 16 GB of DDR5 memory. Accessing from mobile is only possible if Security Isolation Mode is disabled, which can put your NAS at risk from external sources, so there was no way to access it from the TNAS Mobile app. It's also quiet. I had this sat next to my computer on my work desk for the past week, and I did wonder if the noise I was accustomed to with NAS devices would annoy me, but all I could hear was a soft whirring of the rear fan (which was a little annoying) when the disks were not actively copying or reading data. Conclusion So what have I learned? Unfortunately, this release raises a few important questions and concerns that I feel haven't been adequately addressed. What I didn't like Our variant shipped with TOS 7 beta, and it's advised not to use it in a production environment. I feel that's a bit limiting on an $800 device. The mobile app is also still in beta and does not support some of the first-party apps, like Surveillance, and it still has quite a few bugs. I am a bit confused about the OpenClaw marketing along with the F4-425 Pro. I feel like that if it's going to be a main selling point, then offer official guidance on how to get started with it. TerraMaster recommends enabling SPC, but then markets the NAS for use with OpenClaw, which requires disabling SPC to be able to use it, opening up genuine security concerns for the NAS; and that's before you get into the security concerns of OpenClaw itself. Of course, the above issues won't be a problem if you decide to install something else on it, or even go back to the stable TOS 6. I wish TerraMaster had just given TOS 7 as opt-in rather than shipping with it. TOS 7 has been available as a preview since December 2025 (so well before my last TerraMaster review), and according to a thread on Reddit where a user shared a screenshot from the TerraMaster Facebook page, it is scheduled to launch today, June 23, but there's nothing about that in the TerraMaster news blog. My contact confirmed over email that TOS 7 exits beta today. The rubber feet also deserve a mention as they continue to be a problem, with them coming unstuck the moment you shift the F4-425 Pro anywhere on your desk. What I liked What it comes down to, though, aside from what I already mentioned, you are still getting a quality, affordable device here, so recommending it will depend on the individual's use case. If you're just looking for a relatively small NAS device to manage virtual machines on, backup your files, and take care of your home theater streaming, then it is a great device that will certainly futureproof you for some time. It provides good performance, takes up little space, and is, on the whole, very quiet. Four bays afford proper redundancy using TRAID or RAID 5, and you can even expand on storage capacity by adding the 2-bay D5, or 4-bay D8 Hybrid DAS over a USB 3.2 (10Gbps) link. Considering the 2024 releases were more about power, with the likes of an Intel Core i5-1235U high-end laptop CPU under the hood, I asked my contact last time if we could expect more of the same in higher-end models and was told: It makes a lot of sense to use Intel's N350 chip inside a NAS; it is more than capable of doing what the F4-425 Pro is intended for, media streaming and backup. The only downside is still the clear lack of community and even staff support on the official forums. In the past, I have had topics go unanswered for days, or there would be generic-type "we've noted this and passed it onto our developer team" type responses. Along with the other things I mentioned, it all ends up costing it a couple of points. If you are comfortable with the command line, Docker, and setting up TrueNAS or Unraid, you'll be fine. You can do great things with this hardware. In TOS, the apps are a bit lacking, and things don't always work as expected.\ AI NAS?! What has become clear to me this year is that we are going to start seeing all kinds of "AI NAS" come to market, and while that might be good for us consumers, be diligent and research these claims. Although the F4-425 Pro technically comes with AI, it is really using a cloud service that is externally sourced off-device through the third party OpenClaw app. My colleague did review a newcomer to the NAS space earlier this year, and it includes a local AI assistant inside the Zettlab D4 NAS, and they do not even use AI in the product name, check out Chris' review here. Where to buy and a discount coupon However, it does not change the fact that this is truly a great entry-level home media-class NAS that you can buy right now. TerraMaster is having a 20% off launch discount, plus you can also still apply our unique 10% off coupon on checkout, which only works on the official website. So here is a breakdown of the pricing that is only valid on the official TerraMaster website. TerraMaster F4-425 Pro (N350) + 20% discount + 10% coupon = $575.99 TerraMaster F4-425 Pro (N305) + 20% discount + 10% coupon = $503.99 TerraMaster F4-425 Pro (N350) + 20% discount + 10% coupon = £525.59 TerraMaster F4-425 Pro (N305) + 20% discount + 10% coupon = £460.79 Use NEOWIN coupon code during checkout for 10% discount Over on Amazon US and UK, the F4-425 Pro also gets a 20% launch discount, but here, the above 10% coupon cannot be applied. TerraMaster F4-425 Pro (N350) for $639.99 at Amazon US (was $799.99) TerraMaster F4-425 Pro (N305) for $559.99 at Amazon US (was $699.99) TerraMaster F4-425 Pro (N350) for £583.99 at Amazon UK (was £729.99) TerraMaster F4-425 Pro (N305) for £511.99 at Amazon UK (was £639.99) As an Amazon Associate, when you purchase through links on our site, we earn from qualifying purchases.
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