Circuit City fails to be wanted, will now be liquidated

[gigapixels Veteran]

Stupid Employees

Nice generalization.

[SuperJediMedia]

It's true, though.

90% of employees I meet in Circuit City, doesn't know What the HELL they are doing!!!

It's unbelievable how CLUELESS most of CC employees are about products information, especially stuff that's ADVERTISED in the ads, they have No idea about!

I am like "Comon, Moron! This **** is in the AD, how could you not know about it!! What you get paid for? Just standing around like an Idiot?" *Sigh*

Most of time, I shake my head I goto Circuit City, even despite the fact they have better deals than the other stores.

Thankfully, for the most part, I don't need anyone to help me, I am pretty knowledgeable about these kind of things... that's why I CAN tolerate it enough!

But, I can see people that are less knowledgeable would never step into CC's doors ever again!

Best Buy employees, on the other hand, are MUCH more knowledable, in my experiences!

Edited January 17, 2009 by JediXAngel

[SuperJediMedia]

Maybe they can get a Government Bailout???

Likely won't help, because Circuit City is just not as good as Best Buy in many factors,

Even If they get a bailout, they have to completely do something different, makeover.

Fire/get rid off ALL the clueless employees that doesn't know what they are doing, and hire someone that actually knows what they are doing, when customers go ask a question about a product. They will get an Answer, instead of "I don't know", "I don't think we have it" or "Huh?" ALL the time.

That's the ONLY way they have a fighting chance!

I will half miss them, solely for the GREAT deals they have had a lot of times, I find they are the BEST store with the deals!

[Lqv2015]

Hey if they know everything, they wouldn't be working there in the first pace. Just throwing that ott there. But I'll have to agree with you. That why I do the research myself.

[DELTETHISACCOUNT]

90% of employees I meet in Circuit City, doesn't know What the HELL they are doing!!!

It's unbelievable how CLUELESS most of CC employees are about products information, especially stuff that's ADVERTISED in the ads, they have No idea about!

I am like "Comon, Moron! This **** is in the AD, how could you not know about it!! What you get paid for? Just standing around like an Idiot?" *Sigh*

Most of time, I shake my head I goto Circuit City, even despite the fact they have better deals than the other stores.

Thankfully, for the most part, I don't need anyone to help me, I am pretty knowledgeable about these kind of things... that's why I CAN tolerate it enough!

But, I can see people that are less knowledgeable would never step into CC's doors ever again!

Cause it's people like you that **** us off. As much as we're supposed to put our customers first, we genuinely hate people like you because you think you know it all when you really don't.

The weekly advertisements are used primarily to inform the customers of specials, and the same time, be used as a reference tool by employees. It's not our priority to open the paper every Sunday and memorize every single bundle package like we're studying for a test or something. We're not robots, so just because an employee isn't up to speed on something doesn't make them incompetent.

I don't know how the store in your area operates, but in many cases stores can be short-staffed. Many employees have to go beyond the call of duty by working in areas they weren't hired to work in. I don't know your exact situation, perhaps you could've been assisted by a front counter associate? A car installer? Hell, maybe even a warehouse worker! I don't know, but the point is, whether they knew what they were talking about or not, they were still trying to help you. I'm sorry if most of the associates at your store don't spend countless hours behind a computer screen browsing tech-related internet message boards to gain computer knowledge like you do.

Be thankful that I never helped you. If I ever saw you giving a senseless, complaining attitude to a co-worker just because they aren't as up to speed on a specific subject, I would've stepped in, used my exceptional knowledge, social speaking skills, and a pinch of sarcasm to tear your ass apart and leave you walking out the door feeling stupid. I've done it plenty of times and I love the satisfaction. It's even better when they come back the next day apologizing because they realized how stupid they were acting and that they really don't know it all.

Am I just being bitter about this? Hell yes I am! I'm losing my job here! But when I'm defending a subject like this, I'm not doing it for just the Circuit City people. The fact that I work for them doesn't mean anything. I'm speaking up for all the Best Buy, Circuit City, RadioShack, etc. employees that have to put up with people like you. All people like you do is add more pressure to the stress they're already dealing with. I hate it when people judge an entire company based on some bad experiences they had with one or two associates. I cringe whenever I read about someone complaining about why an entire company sucks just because little Jimmy couldn't help them out the way they wanted to be helped. Oh, that obviously must mean that little Jimmy and everybody else that works there is mentally retarded and fails at life.

Obviously you've never worked big box retail, so you don't know the first thing about how it works or operates. It's not always about knowing the exact specs on a product or the exact price in an advertisement. Take a walk in our shoes and you'll see what I'm talking about. Until then, maybe you should just stop complaining.

Edited January 17, 2009 by Ruiz

[gigapixels Veteran]

It's true, though.

:rolleyes:

I think Ruiz has said enough on this subject (Y)

[shakey_snake]

Cause it's people like you that **** us off. As much as we're supposed to put our customers first, we genuinely hate people like you because you think you know it all when you really don't.

OK, a few points here:

Based on previous threads I've interacted with Jedi, I realize he is something of an illogical, crazy-as-f***, Muppet, and I don't want you to you to misconstrue that I am somehow defending him, BUT there's a few things that really make me wonder if you know what it's like to work in a healthy retail environment.

The weekly advertisements are used primarily to inform the customers of specials, and the same time, be used as a reference tool by employees. It's not our priority to open the paper every Sunday and memorize every single bundle package like we're studying for a test or something. We're not robots, so just because an employee isn't up to speed on something doesn't make them incompetent.

You should be, at the very least, be knowledgeable with the deals that are happening in your department. You should also know what the obvious "up-sell" is, as well as any hi-markup, useful addon sales. It is your job to know more that the customers, whether this makes you a "robot" or not. Advertisements are designed to get customers in the store, once they are there, it is your job to sell them something.

I don't know how the store in your area operates, but in many cases stores can be short-staffed. Many employees have to go beyond the call of duty by working in areas they weren't hired to work in. I don't know your exact situation, perhaps you could've been assisted by a front counter associate? A car installer? Hell, maybe even a warehouse worker! I don't know, but the point is, whether they knew what they were talking about or not, they were still trying to help you.

And this Jedi should be appreciative of, although if this guy is put in the situation you speak of, he should at least be able to pass the customer on to someone who can answer his questions.

Such mismanagement of employee postings is indicative of a store that's going under, and shouldn't be a regular practice in a retail setting.

I'm sorry if most of the associates at your store don't spend countless hours behind a computer screen browsing tech-related internet message boards to gain computer knowledge like you do.

You honestly learn very little knowledge via the internet as far as sales go. A 5 minute briefing by your supervisors for the day should be enough knowledge to overmatch most customers.

Be thankful that I never helped you. If I ever saw you giving a senseless, complaining attitude to a co-worker just because they aren't as up to speed on a specific subject, I would've stepped in, used my exceptional knowledge, social speaking skills, and a pinch of sarcasm to tear your ass apart and leave you walking out the door feeling stupid. I've done it plenty of times and I love the satisfaction. It's even better when they come back the next day apologizing because they realized how stupid they were acting and that they really don't know it all.

This behavior is NEVER, NEVER, NEVER, NEVER, NEVER acceptable. If your managers allowed you to do this even every so often, then you can thank their leniency for losing your job.

Am I just being bitter about this? Hell yes I am! I'm losing my job here! But when I'm defending a subject like this, I'm not doing it for just the Circuit City people. The fact that I work for them doesn't mean anything. I'm speaking up for all the Best Buy, Circuit City, RadioShack, etc. employees that have to put up with people like you. All people like you do is add more pressure to the stress they're already dealing with. I hate it when people judge an entire company based on some bad experiences they had with one or two associates. I cringe whenever I read about someone complaining about why an entire company sucks just because little Jimmy couldn't help them out the way they wanted to be helped. Oh, that obviously must mean that little Jimmy and everybody else that works there is mentally retarded and fails at life.

Obviously you've never worked big box retail, so you don't know the first thing about how it works or operates. It's not always about knowing the exact specs on a product or the exact price in an advertisement. Take a walk in our shoes and you'll see what I'm talking about. Until then, maybe you should just stop complaining.

Mate, you attitude is indicative as to why you won't be having a job anymore. Sales people seriously can't harbor this kind of disrespect for their customers, on any level. It makes you indifferent and that makes you ineffective.

In my experience shopping at various CC's over the years, Jedi was lucky anyone even offered him assistance. I've wondered around, department, to department, form maybe even entire hours before, and no one has even offered my assistance.

But ultimately, that's not a problem with employees, that's a problem with employee training and management.

It's really no wonder the place is going out of business.

Edited January 17, 2009 by shakey_snake

[fix-this!]

It's true, though.

90% of employees I meet in Circuit City, doesn't know What the HELL they are doing!!!

It's unbelievable how CLUELESS most of CC employees are about products information, especially stuff that's ADVERTISED in the ads, they have No idea about!

I am like "Comon, Moron! This **** is in the AD, how could you not know about it!! What you get paid for? Just standing around like an Idiot?" *Sigh*

Most of time, I shake my head I goto Circuit City, even despite the fact they have better deals than the other stores.

Thankfully, for the most part, I don't need anyone to help me, I am pretty knowledgeable about these kind of things... that's why I CAN tolerate it enough!

But, I can see people that are less knowledgeable would never step into CC's doors ever again!

Best Buy employees, on the other hand, are MUCH more knowledable, in my experiences!

best buy is even worse man !

im probably going to head up top my local CC today and see if they have any deals yet ?

[Lqv2015]

I do have to say some that do work there don't know anything most of the time. I'm talking about the younger ones or ones who just got there. Then I wonder why someone like me who can't get a job there every time I turn in an application. Stating that I'm going to school for network security. Probably because I'm not hot looking or anything. I know twice as much as the one's I've come across with.

I've once asked a BB employee in the computer department about the difference between SATA drive & IDE drive. The guy had no clue. That's just one incident of many.

I'm heading out to CC right now. Let you know what I see.

Edited January 17, 2009 by Lqv2015

[Lqv2015]

Watch this before buying anything.

[fix-this!]

I do have to say some that do work there don't know anything most of the time. I'm talking about the younger ones or ones who just got there. Then I wonder why someone like me who can't get a job there every time I turn in an application. Stating that I'm going to school for network security. Probably because I'm not hot looking or anything. I know twice as much as the one's I've come across with.

I've once asked a BB employee in the computer department about the difference between SATA drive & IDE drive. The guy had no clue. That's just one incident of many.

I'm heading out to CC right now. Let you know what I see.

im going later today, i don't expect any great sales yet !

[SuperJediMedia]

Cause it's people like you that **** us off. As much as we're supposed to put our customers first, we genuinely hate people like you because you think you know it all when you really don't.

Trust me. Oh I know a lot more about what I am buying, than most of CC employees I meet, period.

The weekly advertisements are used primarily to inform the customers of specials, and the same time, be used as a reference tool by employees. It's not our priority to open the paper every Sunday and memorize every single bundle package like we're studying for a test or something. We're not robots, so just because an employee isn't up to speed on something doesn't make them incompetent.

If it's your department, you should know. There is no excuse. I am sorry, but you DO NOT deserve your job, if you do not know your department like an expert!

If it isn't your Dept, I can understand, but most people I complained about are indeed their departments.

I don't know how the store in your area operates, but in many cases stores can be short-staffed. Many employees have to go beyond the call of duty by working in areas they weren't hired to work in. I don't know your exact situation, perhaps you could've been assisted by a front counter associate? A car installer? Hell, maybe even a warehouse worker! I don't know, but the point is, whether they knew what they were talking about or not, they were still trying to help you. I'm sorry if most of the associates at your store don't spend countless hours behind a computer screen browsing tech-related internet message boards to gain computer knowledge like you do.

Actually, like another person said, most of times I DON'T even get any help! When

Look, not trying to sound arrogant, but I know about my products! I am a very smart buyer. I research very well! I hardly ask any of you guys about information.

ONLY thing I even ask you about is a very very simple "Where is it? I can't find it!"

Despite all my knowledges about the product, that's the one thing sometimes I CAN'T help myself with.

It's just you employees have to help me with that, BUT like I said. MOST times none of you employees even know about that!

Be thankful that I never helped you. If I ever saw you giving a senseless, complaining attitude to a co-worker just because they aren't as up to speed on a specific subject, I would've stepped in, used my exceptional knowledge, social speaking skills, and a pinch of sarcasm to tear your ass apart and leave you walking out the door feeling stupid. I've done it plenty of times and I love the satisfaction. It's even better when they come back the next day apologizing because they realized how stupid they were acting and that they really don't know it all.

Some customer do act like they know it all, but they don't. I've seen THOSE types.

However, I am a different. I am TRULY one of the most experienced shopper around. You may think I am being arrogant, but hey whatever. you think whatever you want, I am telling you I have really No troubles buying stuff besides not knowing where the stuff is at in the stores a lot of times, like I said previously. That's the only main problem I really have!

You don't have to believe my expertize, but I don't care what you believe, man.

Am I just being bitter about this? Hell yes I am! I'm losing my job here! But when I'm defending a subject like this, I'm not doing it for just the Circuit City people. The fact that I work for them doesn't mean anything. I'm speaking up for all the Best Buy, Circuit City, RadioShack, etc. employees that have to put up with people like you. All people like you do is add more pressure to the stress they're already dealing with. I hate it when people judge an entire company based on some bad experiences they had with one or two associates. I cringe whenever I read about someone complaining about why an entire company sucks just because little Jimmy couldn't help them out the way they wanted to be helped. Oh, that obviously must mean that little Jimmy and everybody else that works there is mentally retarded and fails at life.

:rolleyes:

Did I say YOU are unknowledgeable, or a stupid employee YOURSELF?!?

So why do you take it Personal?

Obviously you've never worked big box retail, so you don't know the first thing about how it works or operates. It's not always about knowing the exact specs on a product or the exact price in an advertisement. Take a walk in our shoes and you'll see what I'm talking about. Until then, maybe you should just stop complaining.

And. obviously YOU are assuming, judge wrongfully!

But I am not surprised. Most people on this forum act this way!

Why are you people here so freaking judgemental? First, again, I did NOT say YOU are the one that's stupid, unknowledgable employees. Why you take it personal?

And oh Yes I did work Retail. I am not going to reveal where, but it's utter priority that I KNOW what I am doing! I will feel absolultely ashamed and stupid if I don't!

But, do I have to show you proof and **** that I did work retail. and I am as a smart shopper as I claim myself to be, for you to believe me?

:| :| :|

Based on previous threads I've interacted with Jedi, I realize he is something of an illogical, crazy-as-f***, Muppet

And, is this personal flame necessary? :|

[episode]

Jedi, CC employees don't tell you how to bag their groceries, so don't tell them how to do their jobs.

[SuperJediMedia]

best buy is even worse man !

Well, Not in my experience most of the time, I got at least 3 stores of each in my city to confirm which store is the worst, but YMMV I guess...

[shakey_snake]

Jedi, you are a difficult enough person here in the forums, I can't imagine how painfully difficult it must be to interact with you in real life.

Do you seriously not understand that you are very different than most everyone else?

[episode]

Jedi, you are a difficult enough person here in the forums, I can't imagine how painfully difficult it must be to interact with you in real life.

Do you seriously not understand that you are very different than most everyone else?

No, he doesn't. He insists that we are all wrong and he isn't any of the things we say he is, and we're wrong to judge him by how he appears on the forum.

On topic: CC's biggest problem was simple: It was impossible to just grab something and check out. No dedicated cashiers. I refused to go in there for just that reason.

[Lqv2015]

I had a funny experience there just the other month. I was using their open wifi on my iPod in my truck. Manager came out yelling at me & threatening to call the cops because he thought I was taking voyeur pictures of customers. Didn't even let me explain what I was actually doing. Instead tells me to GTFO of here before he calls the cops. So **** CC.

[SuperJediMedia]

Jedi, you are a difficult enough person here in the forums, I can't imagine how painfully difficult it must be to interact with you in real life.

Do you seriously not understand that you are very different than most everyone else?

Look, pal.

I do have hard time understanding why people here treat me with such disrespect and BS attitude on these forums, myself.

It's getting ridiculous and makes No sense. :rolleyes:

You yourself and Lqv2015 also agree many of CC employees are not very good, from what I just read, so what's the problem here?

What are we not agreeing about?

I couldn't read?

Or Is it personal, against me? (Which is what I think)

Edited January 17, 2009 by JediXAngel

[Lqv2015]

I'm at CC right now. I don't see any mark down prices. LOL

[SuperJediMedia]

I'm at CC right now. I don't see any mark down prices. LOL

I highly doubt any of their sales will be good Right NOW. 1st day probably mostly 10% off... 20% at most, but not many at all.

I strongly urge people to wait until it's really cheap! So, we can all benefit from Lower prices!

Seeing a 2-years old Xbox 360 game (For example) soldout for $35 is just Dumb, IMO.

Compare it with past Black friday prices. I wouldn't buy anything that's 25%+ more than Black Friday prices. Especially stuff that wasn't sold out on BF even at 9-10am.

[fix-this!]

I'm at CC right now. I don't see any mark down prices. LOL

nothing is on sale yet ? maybe ill wait a week or two to stop there then !

[SuperJediMedia]

nothing is on sale yet ? maybe ill wait a week or two to stop there then !

When Local Compusa closed, it took over a month to see any actual good deals!

But, this is Circuit City it's usually cheaper than CompUSA though.

I will stay HOME and keep an eye out on these sales forums. If there isn't any posts about it on Fatwallet, etc, I ain't gonna bother!

Watch this

[fix-this!]

When Local Compusa closed, it took over a month to see any actual good deals!

But, this is Circuit City it's usually cheaper than CompUSA though.

I will stay HOME and keep an eye out on these sales forums. If there isn't any posts about it on Fatwallet, etc, I ain't gonna bother!

if you wait too long all of the merchandise will be gone man. i miss the heck outta compusa, they had really good deals and at least the people who worked there knew what they were talking about !

[macrosslover]

Cause it's people like you that **** us off. As much as we're supposed to put our customers first, we genuinely hate people like you because you think you know it all when you really don't.

The weekly advertisements are used primarily to inform the customers of specials, and the same time, be used as a reference tool by employees. It's not our priority to open the paper every Sunday and memorize every single bundle package like we're studying for a test or something. We're not robots, so just because an employee isn't up to speed on something doesn't make them incompetent.

I don't know how the store in your area operates, but in many cases stores can be short-staffed. Many employees have to go beyond the call of duty by working in areas they weren't hired to work in. I don't know your exact situation, perhaps you could've been assisted by a front counter associate? A car installer? Hell, maybe even a warehouse worker! I don't know, but the point is, whether they knew what they were talking about or not, they were still trying to help you. I'm sorry if most of the associates at your store don't spend countless hours behind a computer screen browsing tech-related internet message boards to gain computer knowledge like you do.

Be thankful that I never helped you. If I ever saw you giving a senseless, complaining attitude to a co-worker just because they aren't as up to speed on a specific subject, I would've stepped in, used my exceptional knowledge, social speaking skills, and a pinch of sarcasm to tear your ass apart and leave you walking out the door feeling stupid. I've done it plenty of times and I love the satisfaction. It's even better when they come back the next day apologizing because they realized how stupid they were acting and that they really don't know it all.

Am I just being bitter about this? Hell yes I am! I'm losing my job here! But when I'm defending a subject like this, I'm not doing it for just the Circuit City people. The fact that I work for them doesn't mean anything. I'm speaking up for all the Best Buy, Circuit City, RadioShack, etc. employees that have to put up with people like you. All people like you do is add more pressure to the stress they're already dealing with. I hate it when people judge an entire company based on some bad experiences they had with one or two associates. I cringe whenever I read about someone complaining about why an entire company sucks just because little Jimmy couldn't help them out the way they wanted to be helped. Oh, that obviously must mean that little Jimmy and everybody else that works there is mentally retarded and fails at life.

Obviously you've never worked big box retail, so you don't know the first thing about how it works or operates. It's not always about knowing the exact specs on a product or the exact price in an advertisement. Take a walk in our shoes and you'll see what I'm talking about. Until then, maybe you should just stop complaining.

I can tell you that working at CC during a liquidation, ironically is probably the greatest relief you can have. All the a-hole customers and idiots that came in before, you can tell them how you really feel about them. People who act like you're suppose to be their butler you can tell them hell no. When they complain just say call corporate, my name is blah. I don't mind helping people who are generally clueless, but I was no longer going to put up with idiots and a-holes.

[fix-this!]

I can tell you that working at CC during a liquidation, ironically is probably the greatest relief you can have. All the a-hole customers and idiots that came in before, you can tell them how you really feel about them. People who act like you're suppose to be their butler you can tell them hell no. When they complain just say call corporate, my name is blah. I don't mind helping people who are generally clueless, but I was no longer going to put up with idiots and a-holes.

so you work for a CC right now ? when will the good deals start then man ? im in the market for a new hp desktop or lcd monitor !