Denis W. Veteran Posted May 27, 2009 Veteran Share Posted May 27, 2009 This problem dates all the way back since we've had a Windows 7 build to play around with, and quite honestly I've just about had it with HP sitting on their arses in terms of driver support. Why can't they be as prompt with support for Windows 7 as the GPU companies? Anyways... The driver installers they release for my printer - Photosmart C6380 - keep freezing after the printer's detected over a network connection. It freezes at about 87% with the message reading "Waiting for SLP reply from (printer's IP address)" I'm not the only one with this problem either. Alternatively I could add the printer via Devices and Printers, but as indicated in this post, the printer does install and show up in Devices and Printers, but any prints will fail. I remember it used to work in the past while it was on a wired connection (after killing the installer processes and ignoring its attempt to "recover" itself after a reboot), but since switching it to a wireless connection it keeps failing. Ideas? Link to comment Share on other sites More sharing options...
cwpenner Posted May 27, 2009 Share Posted May 27, 2009 I have the exact same printer and the exact same problem. Are you running Windows 7 x64 by any chance? Link to comment Share on other sites More sharing options...
Denis W. Veteran Posted May 27, 2009 Author Veteran Share Posted May 27, 2009 Nope, running 32-bit builds on both my desktop and laptop. Link to comment Share on other sites More sharing options...
cwpenner Posted May 27, 2009 Share Posted May 27, 2009 Interesting... I was kinda hoping it was just a 64-bit driver issue. I've tried everything you have, and no success as of yet. I end up just transferring it across the network to a Vista machine to print; not ideal, but not much I can do as of yet... Link to comment Share on other sites More sharing options...
cwpenner Posted June 9, 2009 Share Posted June 9, 2009 Any luck on the issue yet? Link to comment Share on other sites More sharing options...
Denis W. Veteran Posted June 9, 2009 Author Veteran Share Posted June 9, 2009 I just gave up on networked connections and went back to a USB connection. All drivers installed right away, both for printing and scanning. Using a USB connection allows for ink status messages to be sent and to access the 3 media readers on your PC. (Y) Link to comment Share on other sites More sharing options...
cwpenner Posted June 9, 2009 Share Posted June 9, 2009 Fair enough. I hope HP gets this sorted out by the time RTM hits... Link to comment Share on other sites More sharing options...
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