SojIrOu Posted August 21, 2009 Share Posted August 21, 2009 As title mentions, I can't seem to get Windows 7 to show my thumbnails for PDF files. It used to work fine with Vista 32bit (after simply installing acrobat reader) and Windows 7 can read my old thumbnails generated with Vista. However, when I download new PDFs and clear the thumbnail cache, all of them disappear and cannot be generated anymore. Does anyone have a fix for this or is this only a problem in Windows 7? I have tried the registry fix I found to no avail (since it basically writes the same thing as whats in my registry already). Link to comment Share on other sites More sharing options...
NienorGT Posted August 21, 2009 Share Posted August 21, 2009 Thumbs works in Win 7 32Bits, so I guess it because Adobe Reader is 32 Bit and can't be loaded as a module in the 64 Bit explorer. Well, read that: http://support.microsoft.com/kb/895561 Better explanation from MSFT itself. Link to comment Share on other sites More sharing options...
The_Decryptor Veteran Posted August 21, 2009 Veteran Share Posted August 21, 2009 The extension that generates the thumbnails is 32bit only, so it'll only be initialised by 32bit explorer or an 32bit app browsing through the folder with an open/save dialog. Edit: You'll see the same thing with anything 32bit that is involved in thumbnail generation, 64bit explorer won't generate thumbnails for video files that only have 32bit codecs installed. Link to comment Share on other sites More sharing options...
Dead_Monkey Posted August 21, 2009 Share Posted August 21, 2009 Yep, this is a known issue. See Adobe's blog for more details (specifically comments): http://blogs.adobe.com/acrobat/2008/12/ado..._for_64bit.html Adobe has to fix it. Link to comment Share on other sites More sharing options...
SojIrOu Posted August 21, 2009 Author Share Posted August 21, 2009 Ah I see. That explains it all. I was wondering why some of my video thumbnails couldn't display too. I guess it wasn't such a great idea to switch to 64bit. :( But then again having 6 gb of ram makes up for that. :laugh: Link to comment Share on other sites More sharing options...
NienorGT Posted August 21, 2009 Share Posted August 21, 2009 Post Removed: For some reason Neowin don't like codecs packs... :huh: Link to comment Share on other sites More sharing options...
SojIrOu Posted August 21, 2009 Author Share Posted August 21, 2009 Yeah some of them are not so legal. Has anyone tried using the workaround mentioned on the microsoft page? I've got no idea what to do after I run C:\Windows\SysWOW64\explorer.exe /separate. All that comes out is a new window of "my documents". Link to comment Share on other sites More sharing options...
Dead_Monkey Posted August 21, 2009 Share Posted August 21, 2009 Yeah some of them are not so legal. Has anyone tried using the workaround mentioned on the microsoft page? I've got no idea what to do after I run C:\Windows\SysWOW64\explorer.exe /separate. All that comes out is a new window of "my documents". That command executes a 32-bit explorer session (SysWow64 contains the 32-bit versions of Windows applications that are running under Wow64 which is the name of the 32-bit compatibility components. Wow32 was the name of the old 16-bit compatibility components, but it's no longer included with Windows). So you would just navigate to the location where your documents are and your thumbnails should rebuild. This is the same workaround that The_Decryptor mentioned above. Link to comment Share on other sites More sharing options...
SojIrOu Posted August 21, 2009 Author Share Posted August 21, 2009 I see. I've tried navigating around but the thumbnails don't seem to be any different from the 64bit explorer so I thought that it wasn't running the 32bit explorer. Link to comment Share on other sites More sharing options...
Eric Veteran Posted August 21, 2009 Veteran Share Posted August 21, 2009 Post Removed: For some reason Neowin don't like codecs packs... :huh: Any software that forbids redistribution or limits 3rd-party availability is a no-no. They sue for that. :) Link to comment Share on other sites More sharing options...
Dead_Monkey Posted August 21, 2009 Share Posted August 21, 2009 I see. I've tried navigating around but the thumbnails don't seem to be any different from the 64bit explorer so I thought that it wasn't running the 32bit explorer. You could try hitting F5, otherwise I'm not sure what else can be done aside from waiting for Adobe to fix their product. Link to comment Share on other sites More sharing options...
Udedenkz Posted August 21, 2009 Share Posted August 21, 2009 Adobe is slow with the whole 64-bit thing... Link to comment Share on other sites More sharing options...
Melfster Posted August 21, 2009 Share Posted August 21, 2009 There is no incentive for them to make a compatible windows 7 64 bit app. Link to comment Share on other sites More sharing options...
PGHammer Posted August 21, 2009 Share Posted August 21, 2009 There is no incentive for them to make a compatible windows 7 64 bit app. However, I think the release of Office 2010 x64 will be *plenty* of incentive (for Adobe, and anyone else that's been stalling). First off, Microsoft Office is, like it or not, the planet's productivity suite of choice. (To date, 64-bit applications have fallen into two categories - utilities and niche applications. Office is neither one, as individual applications or as a suite.) Second, it thoroughly waxes Office 2007 on the same hardware; the difference is, in fact, more marked for the 64-bit Office apps compared to the 32-bit versions. (It's not *even Word and Outlook*; it's more like *especially Word and Outlook*. Word and Outlook are supposed to be the two Office applications that would improve the LEAST in a move to 64-bit.) One of Acrobat 8's biggest uses is as a PDF generator plug-in for Office. However, with Office 2010, that need officially Goes Away (because you can Save as PDF (or ODF, for that matter) from any Office application). How much will Adobe lose in revenues due to that? Lastly, Office 2010 x64, especially given that it's usable, stable, and offers kick-butt performance despite the barely-beta state of the 64-bit code (I called it once 0.4-level code) teamed with Windows 7 x64, makes a VERY serious statement about the seriousness Microsoft is taking 64-bit software in general, and 64-bit applications in particular. Link to comment Share on other sites More sharing options...
SojIrOu Posted August 22, 2009 Author Share Posted August 22, 2009 After scourng through the internet, I found a temporary solution for my problem. Since the 32bit explorer trick didn't work for me, I found out on the adobe forums that you can actually go to adobe reader, click file, open, and view all the pdfs you want thumbnails for. Its tedious but it works perfectly. However, new pdf files need to go through the same process. Hope this helps anyone who wants thumbnails as well. :) Link to comment Share on other sites More sharing options...
+devHead Subscriber² Posted August 22, 2009 Subscriber² Share Posted August 22, 2009 I guess it wasn't such a great idea to switch to 64bit. :( But then again having 6 gb of ram makes up for that. :laugh: Don't conclude that just for some missing thumbnails from pdf files. There are many other very good and far more important reasons for switching to 64-bit. Now companies simply need to get on the bandwagon. Link to comment Share on other sites More sharing options...
wotsit Posted February 14, 2010 Share Posted February 14, 2010 Adobe are SERIOUSLY slow and behind on this. grrrr http://blogs.adobe.com/acrobat/2008/12/adobe_pdf_ifilter_9_for_64bit.html December 11th 2008 - they're 'working on it'. http://www.pretentiousname.com/adobe_pdf_x64_fix/ Link to comment Share on other sites More sharing options...
Lufoo Posted May 22, 2010 Share Posted May 22, 2010 You could use Adobe bridge Link to comment Share on other sites More sharing options...
ObiWanToby Posted May 22, 2010 Share Posted May 22, 2010 http://www.pretentiousname.com/adobe_pdf_x64_fix/ Simple problem to fix. It is now even simpler with that utility. Link to comment Share on other sites More sharing options...
Chsoriano Posted May 22, 2010 Share Posted May 22, 2010 http://www.pretentiousname.com/adobe_pdf_x64_fix/ Simple problem to fix. It is now even simpler with that utility. Yes... I've been using this for months... works perfectly. Link to comment Share on other sites More sharing options...
ObiWanToby Posted May 22, 2010 Share Posted May 22, 2010 Yes... I've been using this... Yeah pretty sure the procedure was outlined in detail here on neowin, or at least some other forum. Surprised it isn't more popularized. I think people just forgot... Link to comment Share on other sites More sharing options...
soldier1st Posted May 22, 2010 Share Posted May 22, 2010 what about using another pdf viewer like sumatra or pdfxchange? also i do agree that adobe are super slow in fixing anything and they should port things to x64 as more users are using it now than before. Link to comment Share on other sites More sharing options...
ManMountain Posted May 22, 2010 Share Posted May 22, 2010 To the OP, does your preview pane work? Link to comment Share on other sites More sharing options...
PGHammer Posted May 25, 2010 Share Posted May 25, 2010 To the OP, does your preview pane work? Adobe Reader (x64) is now up to 9.3 (and no longer has thumbnail *issues* with Explorer; that particular issue was fixed with an update in an inline 9.1.x patch, which I remember because the issue self-resolved prior to 9.2). It is because of improvements with 9.2 that I dropped Foxit Reader as default *and* as an alternative. Link to comment Share on other sites More sharing options...
wotsit Posted October 5, 2010 Share Posted October 5, 2010 Adobe Reader (x64) is now up to 9.3 (and no longer has thumbnail *issues* with Explorer; that particular issue was fixed with an update in an inline 9.1.x patch, which I remember because the issue self-resolved prior to 9.2). It is because of improvements with 9.2 that I dropped Foxit Reader as default *and* as an alternative. Still doesn't work in 64 bit for me. v 9.3.4 Link to comment Share on other sites More sharing options...
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