Windows Phone 7: Why It's a Disaster for Microsoft


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Wait, what? Back in 2007? Wasn't multitasking added in IOS 4 which released this year? So Apple in 2010 gets multitasking, all praise Jobs, Windows Phone 7 gets released without it 4 months later and somehow Apple has redefined the market so far that MS can't catch up?

That's exactly what he's saying. lol!

You don't need multitasking with how the backstack works together with the back button. Seriously, go try it before complaining. It works much better than Apple's multitasking implementation for when you say, receive an SMS you can just click the bar to view, then press back once to go right back to where you were in the previous app.

Android is an inconsistent mess, and I say that as a user of the OS who also thinks it's a great mobile OS.

but it's disconnected. It's so modular everything feels disconnected, it doesn't feel like a phone, it feels like a PDA that has a phone module you can start, and an SMS module you can start... you can hate WM6.5 as much as you want, but at least the phone parts where a lot more integrated into the OS and it acted like a proper phone OS. Then there's all the other nags, bad programs causing crashes, the fact that all programs fill up the entire root of your memory card with their own folders instead of having an app folder on the memory card where all the app can put their stuff (you know like /AppData on windows, you'd think they would have learnt this by now). The terrible multi tasking, where apps will close by themselves with no control by you what apps are running or closed.

WP7's "multitasking" is a lot better than that, at least you know the other apps are "paused" when not on the screen then, which makes a lot more sens then killing your browser at random times because it's not active. I don't get the problem with WP7's multitasking anyway. background apps get "paused" but all live tiles apps can still run, so you don't have iPhones problem with music apps and such. what more do you really need ?

Well, you are entitled to your own opinion. IMO, Android is much better than WM6.5 in term of customization, availability of apps. If it can do what I want and have all the apps I need then why would it be a mess ? It is not like we don't want WP7. MS simply abandoned us, HD2 users. Moving to Android would be the sensible thing to do than to stay with an outdated and crippled POS...

MS didn't abandon anyone. you bought a WM6.5 device. as I previously bought a WM6.5 device with my Diamond2. There was no note in the box that said this will work with WP7, a completely different phone OS. no in fact they where quite specific in saying that WP7 would not be back ported to old devices.

some of the OEM claimed it "could" happen, but it's not going to, so if you're going to blame anyone, you need to blame yourself mostly and maybe a little bit HTC. And for that matter WM6.5 is still an awesome and highly capable phone OS, it just doesn't happen to have a very good marketplace. But onthe other hand it's the only OS out there with true multitasking. somethign everyone seems to thinkis super important, as if they can actually do anything in that game that's running in the background.

So stop playing the wounded chilc, you bought a WM6.5 device. you're not entitled to an major OS upgprade.

I don't believe that Microsoft can bring enough value to the mobile market to make their offering worthwhile. At the moment everything Windows Phone 7 does you can get on iOS and Android which are already mature platforms with large followings and vibrant ecosystems when it comes to 3rd party software development.

Windows 7 lacks a silver bullet there isn't really anything it does better than anything we already have it just exists to fill a void in Microsofts product lineup and I don't think that is enough.

I don't believe that Microsoft can bring enough value to the mobile market to make their offering worthwhile. At the moment everything Windows Phone 7 does you can get on iOS and Android which are already mature platforms with large followings and vibrant ecosystems when it comes to 3rd party software development.

Windows 7 lacks a silver bullet there isn't really anything it does better than anything we already have it just exists to fill a void in Microsofts product lineup and I don't think that is enough.

Actually, I think there are a number of things that WP7 offers that sets them apart from their competitors:

- XBox Live

- Zune Pass

- Office & Sharepoint support

- A modern UI

- A solution to the app-centric model that makes dealing with common tasks more cumbersome.

Actually, I think there are a number of things that WP7 offers that sets them apart from their competitors:

- XBox Live

- Zune Pass

- Office & Sharepoint support

- A modern UI

- A solution to the app-centric model that makes dealing with common tasks more cumbersome.

Xbox Live? really? That is what people have an XBOX for, Games on Windows Phone 7 will be no different to Games on Android or iPhone, they already all share the most popular games like Angry Birds.

Zune Pass? - You mean the thing that is only available in the United States? - From the Googling I've done I can't find any mention of this working for anyone not in the united states and I checked the Zune site and I also can't see any UK based pricing, even on the en-GB sub-directory. Wiki also says the availability is US only but this could be outdated.

Office & Sharepoint? - I don't think these are amazing things. What exactly does Office give the device?

If you call what Windows Phone 7 has a good UI then you have been suckered in by the marketing. Its UI is incredibly basic, too basic.

And I don't think App-Centric models were a problem to be solved. If you need to do something you install an application that can do it. It works fine and it's how Windows Phone 7 does it anyway. If you want Streaming Video you'd install the Netflix Movie app (if it exsisted) again your being sucked in to the marketing.

I have to reiterate that it brings nothing new to the table. Everything on offer has already been done on Android and iOS. Windows Phone 7 lacks sparkle simply offering what other phones already have isn't enough.

Everyone looks for different things in there phone. So you cannot say WP7 can be for everyone or rather for very few. Only time will tell.

I am a longtime WM6.1 phone user (HTC Touch Viva, which is 1/3 the price of iPhone 3GS mind you). I was waiting for MS's next big thing (WP7) which up till now is not launched in this part of world. However, apart from its UI I am hearing a number of short comings that have been highlighted even in this thread. My expectations were to have a better UI, better onscreen keyboard, browser, and application store. Other than browser which I am not sure how it will work with site I visit, I think they have covered it.

There are also some unexpected goodies and badies such as facebook/live integration, Zune, Xbox live (if it works) are great things to have. On the other hand, no VPN support (come on), secured exchange?, no copy-n-paste (I use it allot). However, things like multitasking and unremoveable MicroSD are trivial issue for me. Because necessary background services/programs are still running, eg. activesync, messenger, music player etc. As far as MicroSD is concerned, in my HTC handset you have to open it up to remove it and in two years I have not removed it.

BTW, all this is my opinion and can be complete BS. So please dont bust your brains, iPhone rulez even I admit it.

Xbox Live? really? That is what people have an XBOX for, Games on Windows Phone 7 will be no different to Games on Android or iPhone, they already all share the most popular games like Angry Birds.

Zune Pass? - You mean the thing that is only available in the United States? - From the Googling I've done I can't find any mention of this working for anyone not in the united states and I checked the Zune site and I also can't see any UK based pricing, even on the en-GB sub-directory. Wiki also says the availability is US only but this could be outdated.

Office & Sharepoint? - I don't think these are amazing things. What exactly does Office give the device?

If you call what Windows Phone 7 has a good UI then you have been suckered in by the marketing. Its UI is incredibly basic, too basic.

And I don't think App-Centric models were a problem to be solved. If you need to do something you install an application that can do it. It works fine and it's how Windows Phone 7 does it anyway. If you want Streaming Video you'd install the Netflix Movie app (if it exsisted) again your being sucked in to the marketing.

I have to reiterate that it brings nothing new to the table. Everything on offer has already been done on Android and iOS. Windows Phone 7 lacks sparkle simply offering what other phones already have isn't enough.

Xbox live on the phone connects to your Gamertag, so its like an extension of that

Zune pass is available in the UK. £8.99 per month (so cheaper than spotify).

And personally, I really like the UI of it.

(coming from an iPhone user).

Xbox live on the phone connects to your Gamertag, so its like an extension of that

I don't really think that is a big draw, so it connects to your gamertag so what? lol - What benefits does this afford the gamer? - iPhone has its gamer thing with achievements, and android has that flintleaf thing with achievements. And I'm sure Wii and PS3 owners outnumber 360 owners. I don't have a Live account for example.

Zune pass is available in the UK. ?8.99 per month (so cheaper than spotify).

Really that is quite affordable.

And personally, I really like the UI of it.

(coming from an iPhone user).

I don't really know how anyone can like it really. It is just big plain boxes, very large rudimentary icons that represent the software on the phone. And when you open the apps they are very basic as-well. You know what the UI reminds me of, a terminal window from 1985.

I don't really know how anyone can like it really. It is just big plain boxes, very large rudimentary icons that represent the software on the phone. And when you open the apps they are very basic as-well. You know what the UI reminds me of, a terminal window from 1985.

Thats called user preference. :shiftyninja:

Thats called user preference. :shiftyninja:

Well yeah people have there personal choices about things and that is fine. I'm a UI designer this is what I do day in day out I make user interfaces for all manner of software programs be them desktop applications or for integrated systems and I don't think that the UI on Windows Phone 7 is usable long term. I think the basic look they are going for and the UI Guidelines that they want developers to follow will get thrown under a bus pretty fast in favor of usability and functionality.

I mean really I don't know how you could make a lot of apps work on the phone from a usability standpoint. The way they want buttons spaced out, the way they want backgrounds behind apps it just .. sometimes the apps feel to me like they are trying to be a MySpace page, if there was music playing when you opened something that would be the cherry on top. Although maybe that is what Microsoft is aiming for the Social Networking generation *shrug*

I don't really think that is a big draw, so it connects to your gamertag so what? lol - What benefits does this afford the gamer? - iPhone has its gamer thing with achievements, and android has that flintleaf thing with achievements. And I'm sure Wii and PS3 owners outnumber 360 owners. I don't have a Live account for example.

Really that is quite affordable.

I don't really know how anyone can like it really. It is just big plain boxes, very large rudimentary icons that represent the software on the phone. And when you open the apps they are very basic as-well. You know what the UI reminds me of, a terminal window from 1985.

Apple still hasn't figured out the online part of the iOS gaming. Their implementation (as per reviews) is as bad as the Wii's. XBL set apart Xbox from others and MS intends to bring the #1 console gaming service to phones, what is there to complain?

Well yeah people have there personal choices about things and that is fine. I'm a UI designer this is what I do day in day out I make user interfaces for all manner of software programs be them desktop applications or for integrated systems and I don't think that the UI on Windows Phone 7 is usable long term. I think the basic look they are going for and the UI Guidelines that they want developers to follow will get thrown under a bus pretty fast in favor of usability and functionality.

I mean really I don't know how you could make a lot of apps work on the phone from a usability standpoint. The way they want buttons spaced out, the way they want backgrounds behind apps it just .. sometimes the apps feel to me like they are trying to be a MySpace page, if there was music playing when you opened something that would be the cherry on top. Although maybe that is what Microsoft is aiming for the Social Networking generation *shrug*

If you are a UI designer, then go and use it or borrow someone's phone for few mins and give it few mins of going through different parts of the OS.

As every single review has said, the UI is what WP7 sets apart the most. Calling it basic and something from 1985 is just insulting the UI designer in you. I own one and admittedly I like MS stuff more than Apple's but the pictures truly don't do justice to the fluidity of the UI.

Every single person including some iPhone users who have seen my phone came out impressed with the phone even with all its so called fallacies (two have already bought one after looking at mine!)

Well yeah people have there personal choices about things and that is fine. I'm a UI designer this is what I do day in day out I make user interfaces for all manner of software programs be them desktop applications or for integrated systems and I don't think that the UI on Windows Phone 7 is usable long term. I think the basic look they are going for and the UI Guidelines that they want developers to follow will get thrown under a bus pretty fast in favor of usability and functionality.

I mean really I don't know how you could make a lot of apps work on the phone from a usability standpoint. The way they want buttons spaced out, the way they want backgrounds behind apps it just .. sometimes the apps feel to me like they are trying to be a MySpace page, if there was music playing when you opened something that would be the cherry on top. Although maybe that is what Microsoft is aiming for the Social Networking generation *shrug*

You sound like a pretty unimaginative designer then. There have been some great apps that have made use of the background and panaroma UI whilst others have opted for simple contrasting colours to produce apps that are very easily navigatible and highly efficient. To be fair I actually had the same doubts about the sort of apps we'd get because not every app is conducive to panorama spreads with backgrounds etc but looking over the marketplace ive been surprised by some of the nice designs out there. Much like iOS, Andriod and of course the o/s that brought the damn table to begin with, WinMo; there are a range of apps from lovely use of UI elements to utter crap.

I am smelling that WP7 will be another disaster like the Kim. Look at the number of people who already bought the phone, less than 50,000.

Wow, do you have some inside sales info from MS? Any official sorces? And please don't link to that BS theStreet post from their anon analyst who, if he/she is even real is probably just blowing hot air. The only thing we know for sure is that it's hard to find one for lots of people, sales is something no one can talk about until we actually get real numbers from a real source and not some anon poster who's name we don't know or from where the numbers he/she has come from.

You sound like a pretty unimaginative designer then. There have been some great apps that have made use of the background and panaroma UI whilst others have opted for simple contrasting colours to produce apps that are very easily navigatible and highly efficient. To be fair I actually had the same doubts about the sort of apps we'd get because not every app is conducive to panorama spreads with backgrounds etc but looking over the marketplace ive been surprised by some of the nice designs out there. Much like iOS, Andriod and of course the o/s that brought the damn table to begin with, WinMo; there are a range of apps from lovely use of UI elements to utter crap.

And if you think the design is so bland, grab the darned SDK and try designing some apps yourself! The entire set of WP7 dev tools (including an emulator) is absolutely free (and you aren't even limited, by either licensing or tools, to WP7; you can use the same tools to design apps for XB360 or Windows itself) for the downloading, and will run on any version of Vista or 7 except Starter. (The only other mobile platform with free dev tools is Android, and *those* tools are locked to the platform.)

There is one application that decidedly has set a new standard for WP7 apps - Bejeweled Live from PopCap. (There are plenty of videos of it around; take a glimpse at them.) It absolutely smacks down Bejeweled 2 + Blitz for iOS (and there is no Bejeweled for Android yet), and it looks every bit as slick as Bejeweled Blitz for Windows (or Facebook) and the forthcoming Bejeweled 3 (Blitz, Twist, Live, and the forthcoming 3 are all based on the same code, with the exception of the iOS version, which is based on the old Bejeweled 2 code). PopCap's devs themselves said that Live is a port - however, it's easily the slickest mobile game out there for any platform.

iPhone has the App Store and Android has the Market - however, how many of the games or apps take real advantage of the capabilities of the hardware underlying the OS? (As bad as iOS apps are at this, most Android apps are worse.) While Android devs have to deal with a wide range of hardware, iOS devs largely has no excuse (as there is little difference hardwarewise, except for the graphical capabilities, between the various iOS platforms, and apps on the iPod touch can look better than they do, given the hardware inside, let alone the iPhone 3GS).

Given the hardware the OS runs on, when apps suck, I blame the developer.

Apple still hasn't figured out the online part of the iOS gaming. Their implementation (as per reviews) is as bad as the Wii's. XBL set apart Xbox from others and MS intends to bring the #1 console gaming service to phones, what is there to complain?

If you are a UI designer, then go and use it or borrow someone's phone for few mins and give it few mins of going through different parts of the OS.

As every single review has said, the UI is what WP7 sets apart the most. Calling it basic and something from 1985 is just insulting the UI designer in you. I own one and admittedly I like MS stuff more than Apple's but the pictures truly don't do justice to the fluidity of the UI.

Every single person including some iPhone users who have seen my phone came out impressed with the phone even with all its so called fallacies (two have already bought one after looking at mine!)

You may have a Windows Live ID and not realize it.

In addition to cross-compatibility with XBLA/Windows Live (the two have always used the same system), the ID system also encompasses Hotmail, MSN, and the old Passport system (my Windows Live ID is my old passport.com address; it also doubles as my Windows Live/XBLA GamerTag, and I've never owned any sort of Xbox). In fact, it can be used throughout any of Microsoft's services (I also use it for TechNet, MSDN, and Connect as well), and that's what it is *really* about - one ID for all.

I originally didn't think much of this OS, but after playing with it at the Microsoft Store at the Mall of America this Sunday I was really impressed!

I really liked the Dell Venue Pro and if it had AT&T bands, I would have walked out of the store with one. That phone was beautiful and had a pretty nice physical keyboard. I'm not going to buy another phone without a physical keyboard so it really limits my choices.

Once this OS gets copy and paste and true multi tasking, I will definitely look into buying one.

And I don't think App-Centric models were a problem to be solved. If you need to do something you install an application that can do it. It works fine and it's how Windows Phone 7 does it anyway. If you want Streaming Video you'd install the Netflix Movie app (if it exsisted) again your being sucked in to the marketing.

Um... I've had a WP7 device since launch - and I've had the Netflix app installed on it since then. Fail much?

It's even worse than I first thought. I feel sorry for anyone that purchased this junk OS.

Well thought out and written argument I especially liked how you covered the... oh wait.. nothing.

with a post like that' you're pretty much just saying "I'm a troll who hasn't tried the OS but it's Microsoft and I have an iPhone so it's gotta suck hard"

Well thought out and written argument I especially liked how you covered the... oh wait.. nothing.

with a post like that' you're pretty much just saying "I'm a troll who hasn't tried the OS but it's Microsoft and I have an iPhone so it's gotta suck hard"

His logic, for lack of a better word, matches his name. You shouldn't even bother with those posts, there's no meaning to it. Let the haters hate, I'll just talk with those who have enough sense to actually put some real thought into their opinion.

You may have a Windows Live ID and not realize it.

In addition to cross-compatibility with XBLA/Windows Live (the two have always used the same system), the ID system also encompasses Hotmail, MSN, and the old Passport system (my Windows Live ID is my old passport.com address; it also doubles as my Windows Live/XBLA GamerTag, and I've never owned any sort of Xbox). In fact, it can be used throughout any of Microsoft's services (I also use it for TechNet, MSDN, and Connect as well), and that's what it is *really* about - one ID for all.

Did you misquote me? I am well aware of what Windows Live ID aka passport aka .net passport is. That's how long I have been using it (well technically my hotmail account predates MS' acquisition).

If you think that earning achievements on iPhone or Android is the same as Xbox Live, then you have no idea what achievements are to Xbox players. Oh I forgot to mention that these achievements are for the phone, xbox, and on games for windows live. 3 platforms in which you can gain points to the same ID. If anything, Xbox Live is their "killer app" for them. Comparing the number of Wii owners and PS3 owners to Xbox owners means nothing (oh and Xbox has more consoles sold than PS3 just fyi by a couple million) as iPhone and Android don't have game consoles, so that was an irrelevant point.

The UI is very usable, I don't know how you can think it's not. I guess you have to use it. Every person I showed the phone to knew how to unlock the phone and move around without me saying anything (and not nerds either, I only showed it to 1 CSC grad). If they don't look "cool", that's a preference but saying that the design is horrible from a usability standpoint is definitely wrong.

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Before we dive in, you can view the different SKUs released so far since the 2025 series launched for Home and SMB users, with the most important specifications listed along with the MSRP listed below: SKU CPU Cores Memory Link Price F2-425 Intel N5095 4 4 GB DDR4 2.5 GbE x1 $249.99 F4-425 Intel N5095 4 4 GB DDR4 2.5 GbE x1 $369.99 F2-425 Plus Intel Core N150 4 8 GB DDR5 5 GbE x 2 $399.99 F4-425 Plus Intel Core N150 4 16 GB DDR5 5 GbE x 2 $569.99 F4-425 Pro Intel Core N305 8 8 GB DDR5 5 GbE x 2 $699.99 F4-425 Pro Intel Core N350 8 16 GB DDR5 5 GbE x 2 $799.99 The F2 in the product name means two 3.5-inch HDD bays, where F4 is four 2.5-inch bays. First impressions Like with the F8 SSD Plus packaging, the F4-425 Pro is using the upgraded box materials, which certainly look better than a plain cream colored box with TERRAMASTER stamped on the sides. The box gives off a premium feel and certainly adds a positive vibe to first impressions. In the box F4-425 Pro TNAS device Power adapter LAN cable (CAT 6) Quick guide [full online guide] Limited warranty notice Screws (for HDD bays) Stickers 2x rubber feet (spares) Design As has become kind of common with TerraMaster, certainly in the last three years, the 2025 F2- and F4-series have received a makeover that really adds to the premium feel of the NAS. Gone are the plastic shells, now replaced with an aluminum outer shell, with the front and back retaining the textured black plastic we saw on the 2024 models. Some key differences from the 2024 series include placing the power button back on the front, along with the addition of a Type A USB port. It's not much bigger or heavier either; in fact, it weighs 500 grams less than the F4-424 Pro. It's slightly shorter in height and depth (length), but only by a few millimeters. The front and back do retain a similar style to the 2024 series. On the front, you just have your four bays along with LED indicators for the HDDs and power. The welcomed change is having a USB port on the front for quick access, should you need to back up a USB drive, for example. Around the back, from top to bottom, you have a reset pin hole, an HDMI port, two 5 GbE Ethernet ports, two USB 3.2 Gen 2 (10 Gbps) Type A ports with a Type-C port below them, and a connector for the barrel port power source. Again, there's no Kensington Security Slot present, which is a bit of a shame considering it's a data storage device. Left side Right side On the left and right of the F4-425 Plus, it is completely smooth aluminum with a TERRAMASTER logo printed on both sides. On the bottom, there are some holes to assist ventilation. Unlike with the F4-425 Plus, the rubber feet did come unstuck during the teardown, which was also an issue on the 2023 series. It seems like other customers have lodged complaints about them, as TerraMaster now includes two spare rubber feet in the box, in case any of the preinstalled ones are lost; however, this seems more like a papering over the cracks solution rather than actually fixing the issue with better quality rubber stand-offs. There are also four screws that must be removed in order to access the internals. Teardown Upon removing the four screws, you can slide the device out of its shell to reveal the three NVMe M.2 slots (PCIe 3.0 X1) and single SODIMM slot connector, which is populated with a single 16GB DDR5 4800MT/s module. I added a couple of MP44Q M.2 PCIe 4.0 SSDs (2 x 4TB) that can be availed on Amazon for $492.99 that TEAMGROUP supplied us with, along with a 250GB 970 Evo Plus that my colleague Chris White sent me by accident and let me keep a few years ago. As I have said in previous reviews, TerraMaster support staff actually encourage installing whatever you want on their devices, and happily, the USB port for the bootloader is now easily accessible should you want to use it for your own flavor of NAS OS, such as TrueNAS, Unraid, or maybe Xpenology. Yes, because TerraMaster has now switched to a 256 GB NAND Flash card (3rd photo above) for the TOS bootloader. This is also replaceable, but you can also simply add a USB bootloader, access the BIOS, and tell the F4-425 Pro to boot from that instead of the Flash card. Unlike earlier iterations of TerraMaster NAS, you don't have to tear this down any further than the four screws on the outer shell in order to be able to access and manage the memory, NVMe slots, and USB bootloader. However, if you need to access the NAND Flash card or CMOS battery, then eight more screws (four on each side) need to be removed in order to take off the rear panel with the 120mm fan, and then the motherboard can be lifted off and removed from the SATA connector PCB. There's also no risk of threading the screw holes, because the four that hold the shell in place are metal on metal, while the screws that hold the rear panel on do screw into plastic. Either way, like last time when I reviewed the F4-425 plus, I was just happier to see larger screws being used. Overall, it follows some great improvements in build quality from the 2024 series and earlier. Setup BIOS The F4-425 Pro includes an Aptio BIOS from American Megatrends [1, 2], and you can setup pretty much everything here including the boot order, which is locked to the UEFI OS, however above that choice you can enable or disable booting to the USB bootloader so this would still allow you to switch to a USB stick with an alternative bootloader and boot from it, or disable it to instead always start from the first disk with an OS installed on it. Initial Setup Setup is roughly the same as the F4-425 Plus, along with the new TOS 7 setup dialogs, so there will be no surprises here. Upon connecting to the LAN and booting up, the F4-425 Pro can be reached by navigating to http://tnas.local. If that doesn't work, you can use the local address assigned via DHCP, which you can find using the TNAS PC desktop application, which is essentially a TerraMaster NAS finder. The setup process is pretty straightforward, through a wizard, and in full below: TOS 7 Initialization As you can see, TOS 7 received a new coat of paint, and the initialization requires fewer interactions. Happily, TOS no longer decides to throw all disks into the same Storage Pool; 2.5-inch HDDs are allocated into Storage Pool 1. This is because two of the HDDs are allocated to hold system files. Previously (with TOS 5 and 6), if you pre-installed HDDs and SSDs, they were all placed into Storage Pool 1, even if you did not select the SSDs for inclusion during the onboarding. TOS 7 Setup On first boot, there is a tutorial and some steps to take to harden the TNAS (or not), which includes an immediate update from TOS 7.0.0616 to 7.0.0706, of which the changelog screenshot is also included in the above gallery. It must be noted that the Security Advisor still contains (in my opinion) a pretty major bug in that if you enable SPC and then do the required rebooting, the Security Advisor still says that SPC is disabled. TerraMaster provided the following statement about it: It is disappointing that TOS 7 has been in beta since December, and this OOBE issue is still there. Shutdown option has moved Instead of a Taskbar option to manage the NAS, all of these options have been moved to a "Start panel", initially I didn't see it and my contact had to show me how to power off the F4-425 Pro. To logout, reboot or power off you can find those controls at the top right of the Panel. It is also possible to power off through the TNAS mobile app beta. Storage setup Above, you can see the steps I took to create the Storage Pools and Volumes. I made a second Storage Pool using TRAID on two 4TB MP44Q SSDs (which, in this instance, is similar to RAID 5), and finally, I added the 250GB 970 Evo Plus drive as Hyper Cache on Storage Pool 1 in Balanced mode. Registering If you decide not to lock down the F4-425 Pro in Security Isolation Mode (blocking all external connections), then you could set up a TNAS device ID through the Remote Access setting in the Control Panel (which must be unique). This works in combination with an online TerraMaster account. TOS 7 TNAS Online Creating a TerraMaster account and linking the device online activates the warranty when you provide proof of purchase and the serial number, but it also gives you access through the TNAS mobile app, which allows you to complete certain operationsб including powering off and restarting the NAS remotely. A TNAS mobile update is required to gain access through TOS 7, and this is provided on the TerraMaster website, as it is not yet on Google Play. The app is evolving all the time and has made leaps and bounds since I first started reviewing TerraMaster devices almost three years ago. It is not quite there yet if you are comparing the likes of Synology, which, sadly, a lot of users online do all the time. OpenClaw setup One of the main selling points of the new F4-425 Pro is the inclusion of OpenClaw, with TerraMaster claiming that it is "powered by the world's first AI-native TOS 7 OS, supporting local-first smart workflows and independent data control." However, I immediately ran into problems trying to enable OpenClaw. After waiting 20 minutes at the "Enabling" message of the OpenClaw app following installation, I decided to do some searching online and discovered that it couldn't complete the installation process due to SPC being enabled, which is something TOS 7 immediately recommends to be enabled on first boot. SPC for NAS (TOS 7) is basically the same principle as UAC in Windows; it blocks executables from being launched by non-Super Users. After reaching out to my contact about these issues, I received the following response: Anyway, this only became clear when I closed the OpenClaw app screen and clicked on the OpenClaw icon in the taskbar; that is when I saw the message about disabling SPC. I think, due to the fact that this is a requirement, this should be a prompt during the installation process, not when closing the App Market and then trying to launch OpenClaw. There's also no 'Getting started' guide for people like me who have never used OpenClaw. I tried to add an LLM and discovered the tutorial led nowhere. That's when I started looking around the official TerraMaster forums, and I found a guide that helpfully explains that you won't get anywhere with OpenClaw unless you have a paid plan, which is disappointing because I imagined there would be an option to use a local LLM as I do in SubtitleEdit with Whisper-XXL. In addition, with the marketing imagery on the official site, it says that the OpenClaw feature is "all processed 100% locally for absolute privacy." which led me to believe that I could install a local LLM, not one that required paid tokens. In any case, TerraMaster does not provide guidance for this new feature, which was also a selling point of the F4-425 Pro! My contact also provided clarification about the above points I raised with TerraMaster Since it is not in the scope of the review to add paid services, I'll leave that to the people who are more qualified with OpenClaw. F4-425 Pro Surveillance App TOS also comes with a Surveillance app, which is not installed by default; it can be found in the App Market recommended section. In addition, after installing, it doesn't drop a shortcut on the Desktop or top taskbar, but you can "Send to Desktop" from the App Market listing for the app for a quick way to open it. Adding my Reolink POE doorbell camera was painless. TerraMaster doesn't appear to have a repository of preconfigured cameras; instead, the camera must be added using ONVIF or RTSP. No mobile Surveillance app TerraMaster still doesn't have a dedicated Surveillance app, although from searching online, Surveillance can be used and managed through the TNAS mobile app. I tried this with the updated TNAS mobile app beta in combination with TOS 7 and got a message that Surveillance was "Only accessible through web browser," so I reckon this must be limited to the stable versions of TOS 6 and the mobile app. More quirks In addition, whenever I minimized the Live View window in the browser Surveillance app, the feed appeared to switch to the Low-bandwidth stream, and there was no way to get the High-quality stream back. To get the High-quality stream back, I had to close Live View and then reopen it. Benchmarking A pretty cool feature of the TOS 7 is that it allows you to install directly to the NVMe M.2 SSD. In order to do that, you would have to leave out any HDDs during initialization, and even then, the system partitions are always written to two HDDs when they are eventually added. With three NVMe slots, this also gives an interesting scenario where you could build a TRAID storage Pool for installing all your apps and Docker on, and keep the third for SSD cache on the HDD pool. Limitless options! SATA PCIe 3.0 X1 A CrystalDiskMark test on a mapped network drive from within a Windows 11 25H2 PC (image above) connected over a 5 GbE hub was well within acceptable ranges. Although the read result on SATA was a little less than with the F4-425 Plus, for some reason, while writes were generally better. SATA PCIe 3.0 X1 I also ran the NAS Performance tester, which tests the link speed performance. As you can see, it pretty much maxes out the 5GbE connection. Of course, you can also opt to bond the two 5 GbE connections for a bit more umph, but I didn't do that. TOS 7, which, as of testing, is still in Beta, comes with an App Center that has a bunch of handy programs you can install right off the bat, such as Emby, Plex, Docker, as well as in-house Backup and Surveillance solutions. As you can imagine, any media streaming services you would want to host off the F4-425 Pro will work great, thanks to the Intel Core N350 CPU and its 16 GB of DDR5 memory. Accessing from mobile is only possible if Security Isolation Mode is disabled, which can put your NAS at risk from external sources, so there was no way to access it from the TNAS Mobile app. It's also quiet. I had this sat next to my computer on my work desk for the past week, and I did wonder if the noise I was accustomed to with NAS devices would annoy me, but all I could hear was a soft whirring of the rear fan (which was a little annoying) when the disks were not actively copying or reading data. Conclusion So what have I learned? Unfortunately, this release raises a few important questions and concerns that I feel haven't been adequately addressed. What I didn't like Our variant shipped with TOS 7 beta, and it's advised not to use it in a production environment. I feel that's a bit limiting on an $800 device. The mobile app is also still in beta and does not support some of the first-party apps, like Surveillance, and it still has quite a few bugs. I am a bit confused about the OpenClaw marketing along with the F4-425 Pro. I feel like that if it's going to be a main selling point, then offer official guidance on how to get started with it. TerraMaster recommends enabling SPC, but then markets the NAS for use with OpenClaw, which requires disabling SPC to be able to use it, opening up genuine security concerns for the NAS; and that's before you get into the security concerns of OpenClaw itself. Of course, the above issues won't be a problem if you decide to install something else on it, or even go back to the stable TOS 6. I wish TerraMaster had just given TOS 7 as opt-in rather than shipping with it. TOS 7 has been available as a preview since December 2025 (so well before my last TerraMaster review), and according to a thread on Reddit where a user shared a screenshot from the TerraMaster Facebook page, it is scheduled to launch today, June 23, but there's nothing about that in the TerraMaster news blog. My contact confirmed over email that TOS 7 exits beta today. The rubber feet also deserve a mention as they continue to be a problem, with them coming unstuck the moment you shift the F4-425 Pro anywhere on your desk. What I liked What it comes down to, though, aside from what I already mentioned, you are still getting a quality, affordable device here, so recommending it will depend on the individual's use case. If you're just looking for a relatively small NAS device to manage virtual machines on, backup your files, and take care of your home theater streaming, then it is a great device that will certainly futureproof you for some time. It provides good performance, takes up little space, and is, on the whole, very quiet. Four bays afford proper redundancy using TRAID or RAID 5, and you can even expand on storage capacity by adding the 2-bay D5, or 4-bay D8 Hybrid DAS over a USB 3.2 (10Gbps) link. Considering the 2024 releases were more about power, with the likes of an Intel Core i5-1235U high-end laptop CPU under the hood, I asked my contact last time if we could expect more of the same in higher-end models and was told: It makes a lot of sense to use Intel's N350 chip inside a NAS; it is more than capable of doing what the F4-425 Pro is intended for, media streaming and backup. The only downside is still the clear lack of community and even staff support on the official forums. In the past, I have had topics go unanswered for days, or there would be generic-type "we've noted this and passed it onto our developer team" type responses. Along with the other things I mentioned, it all ends up costing it a couple of points. If you are comfortable with the command line, Docker, and setting up TrueNAS or Unraid, you'll be fine. You can do great things with this hardware. In TOS, the apps are a bit lacking, and things don't always work as expected.\ AI NAS?! What has become clear to me this year is that we are going to start seeing all kinds of "AI NAS" come to market, and while that might be good for us consumers, be diligent and research these claims. Although the F4-425 Pro technically comes with AI, it is really using a cloud service that is externally sourced off-device through the third party OpenClaw app. My colleague did review a newcomer to the NAS space earlier this year, and it includes a local AI assistant inside the Zettlab D4 NAS, and they do not even use AI in the product name, check out Chris' review here. Where to buy and a discount coupon However, it does not change the fact that this is truly a great entry-level home media-class NAS that you can buy right now. TerraMaster is having a 20% off launch discount, plus you can also still apply our unique 10% off coupon on checkout, which only works on the official website. So here is a breakdown of the pricing that is only valid on the official TerraMaster website. TerraMaster F4-425 Pro (N350) + 20% discount + 10% coupon = $575.99 TerraMaster F4-425 Pro (N305) + 20% discount + 10% coupon = $503.99 TerraMaster F4-425 Pro (N350) + 20% discount + 10% coupon = £525.59 TerraMaster F4-425 Pro (N305) + 20% discount + 10% coupon = £460.79 Use NEOWIN coupon code during checkout for 10% discount Over on Amazon US and UK, the F4-425 Pro also gets a 20% launch discount, but here, the above 10% coupon cannot be applied. TerraMaster F4-425 Pro (N350) for $639.99 at Amazon US (was $799.99) TerraMaster F4-425 Pro (N305) for $559.99 at Amazon US (was $699.99) TerraMaster F4-425 Pro (N350) for £583.99 at Amazon UK (was £729.99) TerraMaster F4-425 Pro (N305) for £511.99 at Amazon UK (was £639.99) As an Amazon Associate, when you purchase through links on our site, we earn from qualifying purchases.
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