A large number of customers in the United States are reporting that they can't make cell phone calls right now. Downdetector confirms the issue, and that it affects all major carriers in the country, such as T-Mobile, Sprint, AT&T, and Verizon.
The frequent locations that are reporting the issues seem to be mostly common. For Verizon, people are reporting issues from cities like Brooklyn, Miami, Houston, Atlanta, Chicago, Tampa, Los Angeles, Phoenix, and Las Vegas. AT&T users are reporting from Brooklyn, Miami, Houston, Atlanta, Chicago, Los Angeles, Dallas, Orlando, and Fort Lauderdale. For T-Mobile, it's Brooklyn, Miami, Houston, Atlanta, Chicago, Tampa, Los Angeles, Dallas, and Orlando.
Our engineers are working to resolve a voice and data issue that has been affecting customers around the country. We’re sorry for the inconvenience and hope to have this fixed shortly.— Neville (@NevilleRay) June 15, 2020
While T-Mobile/Sprint has acknowledged the issue, Verizon is denying it, according to Fox 5 DC. The carrier says that Downdetector is wrong, and that it knows that another carrier is having issues.
Obviously, it's too early to know exactly what's wrong or when it will be fixed, but you can be sure that a problem on this scale is being handled as swiftly as possible.