O2 has launched a new tool dubbed Overpayment Estimator. With it, customers can enter their contract details to find out if their carrier is overcharging them, and O2 then offers an alternative deal.
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The UK communications regulator, Ofcom, has introduced a new rule which will see service providers notify customers when their contract is about to expire, giving users time to switch contracts.
Three has defended its plans to move customers off of an unlimited data tariff on to a more expensive one in order to remove 'legacy' tarriffs that are no longer sold to new customers.
