Supply Chain Management is getting new capabilities, while Connected Spaces and Supply Chain Insights are entering preview. Aside from this, Customer Service voice channel has reached GA.
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The Dynamics 365 round-up for this year's Ignite conference offers a look at the new Project Operations Service, a fresh first-party voice channel for Customer Service, and more updates.
Gartner has said that the Internet of Things is set to have a big impact on supply chains in the next 2-5 years. Last year, it said 59% of businesses it had asked had already begun leveraging IoT.
