Internet not available even though Wi-Fi is connected.

[HoodiBoY]

Guys need some help.

 

I am not getting internet on my Android phone.I have connected to a Wi-Fi network at my home and it is showing connected in phone.

But Internet is not available.I am sure that i have given correct security key for wi-fi,I am connected to same Wi-Fi from my laptop where it is working fine.

Please help.

 

[Nick H. Supervisor]

What happens if you connect it to a different wifi network?

Are other computers on your wifi network having connection issues?

EDIT: Nevermind the second question, you already answered it. Time to go get my coffee. :laugh:

[Xahid]

You need to check the Android device by connecting it with different WiFi,

maybe you need to soft-reset to factory setting.

[Hum]

I would call  your ISP.

 

Reboot modem and wifi router.

 

This often fixes my wifi problems.

[HoodiBoY]

I would call  your ISP.

 

Reboot modem and wifi router.

 

This often fixes my wifi problems.

 

It is a local issue not an ISP related cos I am getting internet on my lappy from that Wi-Fi connection.

[Mr.XXIV]

It is a local issue not an ISP related cos I am getting internet on my lappy from that Wi-Fi connection.

 

Check your DNS settings on your Wifi Settings for the Android. It may be a DHCP problem.

[Hum]

It is a local issue not an ISP related cos I am getting internet on my lappy from that Wi-Fi connection.

 

^ I have had exactly that happen.

 

One device is running fine, the other stuffs up.

 

Reboot fixed all.

 

Good luck to you.

[riahc3]

Hello,

Wow, some of you guys are over the top.

HoodiBoY, download a terminal (Terminal Emulator comes to mind)

Type "ping 8.8.8.8" without quotes and enter.

Lets see if it replies or not.

Check your DNS settings on your Wifi Settings for the Android. It may be a DHCP problem.

Finally someone has good advice...

[Nick H. Supervisor]

Also, I assume you've already tried rebooting the device?

Is it running a custom ROM, or stock?

Which Android device in particular is it?

I would try all of the home stuff before phoning your ISP. In my time of dealing with home connections, I don't think I've ever had to ask my ISP to do something on their end. :unsure:

[HoodiBoY]

Check your DNS settings on your Wifi Settings for the Android. It may be a DHCP problem.

 

Tried changing DNS address.I gave DNS 1: 8.8.8.8, DNS 2: 8.8.4.4

Still no luck. :(

[riahc3]

Hello,

How to check that DNS Settings.??

If you do my post, we can more or less figure your DNS settings ourselves: 

 

HoodiBoY, download a terminal (Terminal Emulator comes to mind)

Type "ping 8.8.8.8" without quotes and enter.

Lets see if it replies or not.

Before anyone gets inteligent, he would have to download it using his cell data connection.

[jasondefaoite]

As already mentioned ... DNS ... or else some wrong info could be added into the proxy settings of the connection.

[riahc3]

Hello,

As already mentioned ... DNS ... or else some wrong info could be added into the proxy settings of the connection.

He mentioned this:

Tried changing DNS address.I gave DNS 1: 8.8.8.8, DNS 2: 8.8.4.4

Still no luck. :(

But I still want to see a ping...Once that is out of the way, we can move on.

[HoodiBoY]

Also, I assume you've already tried rebooting the device?

Is it running a custom ROM, or stock?

Which Android device in particular is it?

I would try all of the home stuff before phoning your ISP. In my time of dealing with home connections, I don't think I've ever had to ask my ISP to do something on their end. :unsure:

 

Device : Sony Xperia Sola

ROM : Stock ROM

[Nick H. Supervisor]

Device : Sony Xperia Sola

ROM : Stock ROM

And what version of Android is running on it? ICS, Jelly Bean, Kit Kat?

I notice that there was a bug in ICS for the Sony Xperia Sola that caused the wifi to hang. I don't know if they fixed the issue themselves, but a workaround was offered so long as people's phones were rooted. Link. It may be completely unrelated to this issue though, especially if you're running a more updated version of Android than ICS.

[HoodiBoY]

And what version of Android is running on it? ICS, Jelly Bean, Kit Kat?

I notice that there was a bug in ICS for the Sony Xperia Sola that caused the wifi to hang. I don't know if they fixed the issue themselves, but a workaround was offered so long as people's phones were rooted. Link. It may be completely unrelated to this issue though, especially if you're running a more updated version of Android than ICS.

 

I have rooted the phone and Android version is 4.04 ICS

[riahc3]

Hello,

I have replied 3 times (this being my forth). If you really wanted to solve the problem, you would try my advice out as once we get that established, we can then check out your ip configuration exactly and see what is going on.

You dont want help? You are on your own. Hope Nick H. can help you.

[techbeck]

 

 

Reboot modem and wifi router.

 

 

 

What I do and normally fixes the problem.

 

Power on modem first..wait 30 seconds or so...power up router...wait 30 seconds or so...then try to connect.

[neowin1338]

Check the router which IP address each device have. Might be a problem with the DHCP and allocation of the Android IP

[HoodiBoY]

And what version of Android is running on it? ICS, Jelly Bean, Kit Kat?

I notice that there was a bug in ICS for the Sony Xperia Sola that caused the wifi to hang. I don't know if they fixed the issue themselves, but a workaround was offered so long as people's phones were rooted. Link. It may be completely unrelated to this issue though, especially if you're running a more updated version of Android than ICS.

 

But it is working fine when i connect to other Wi-Fi networks.

[HoodiBoY]

Hello,

I have replied 3 times (this being my forth). If you really wanted to solve the problem, you would try my advice out as once we get that established, we can then check out your ip configuration exactly and see what is going on.

You dont want help? You are on your own. Hope Nick H. can help you.

 

Sorry for the late reply.

As you told I installed terminal emulator.

This is the output  when pinging 8.8.8.8

 

 

From 192.168.1.1 icmp_seq=1 Destination Host Unreachable

From 192.168.1.1 icmp_seq=2 Destination Host Unreachable

 

[Nick H. Supervisor]

But it is working fine when i connect to other Wi-Fi networks.

I asked you about that in my first post and didn't get a reply, so I was just continuing with the troubleshooting. ;)

So if I'm correct, you're connected to your wireless but the ping reply to 192.168.1.1 says Destination Host Unreachable? Hmm...that's not right. Let me do some more searching.

[riahc3]

Hello,

So if I'm correct, you're connected to your wireless but the ping reply to 192.168.1.1 says Destination Host Unreachable? Hmm...that's not right. Let me do some more searching.

Incorrect; 192.168.1.1 is (very surprising) his IP address on his mobile phone! :huh: If you do a,

ip addr show wlan0

It shows you your wireless IP on Android.

Sorry for the late reply.

As you told I installed terminal emulator.

This is the output  when pinging 8.8.8.8

OK, Im ASTONISHED to see that your mobile phone's IP is 192.168.1.1 ; This is not usual AT all and I think there is your main problem.

What is your router's IP address?

[Nick H. Supervisor]

Incorrect; 192.168.1.1 is (very surprising) his IP address on his mobile phone!

Sorry, that was more my point about it not being right. I'm still half asleep, I need more coffee. :laugh:

[HoodiBoY]

Hello,

Incorrect; 192.168.1.1 is (very surprising) his IP address on his mobile phone! :huh: If you do a,

ip addr show wlan0

It shows you your wireless IP on Android.

OK, Im ASTONISHED to see that your mobile phone's IP is 192.168.1.1 ; This is not usual AT all and I think there is your main problem.

What is your router's IP address?

 

In phone i checked Wi-fi network settings.

There i can see 192.168.1.1 is the default gateway ip.