Internet not available even though Wi-Fi is connected.

By HoodiBoY
in Android Support

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Rising Star

HoodiBoY

Posted
Posted

Guys need some help.

 

I am not getting internet on my Android phone.I have connected to a Wi-Fi network at my home and it is showing connected in phone.

But Internet is not available.I am sure that i have given correct security key for wi-fi,I am connected to same Wi-Fi from my laptop where it is working fine.

Please help.

 

Rising Star

HoodiBoY

Posted
  • Author
Posted

I would call  your ISP.

 

Reboot modem and wifi router.

 

This often fixes my wifi problems.

 

It is a local issue not an ISP related cos I am getting internet on my lappy from that Wi-Fi connection.

Grand Master

Mr.XXIV

Posted
Posted

It is a local issue not an ISP related cos I am getting internet on my lappy from that Wi-Fi connection.

 

Check your DNS settings on your Wifi Settings for the Android. It may be a DHCP problem.

Grand Master

Hum

Posted
Posted

It is a local issue not an ISP related cos I am getting internet on my lappy from that Wi-Fi connection.

 

^ I have had exactly that happen.

 

One device is running fine, the other stuffs up.

 

Reboot fixed all.

 

Good luck to you.

Grand Master

riahc3

Posted
Posted

Hello,

Wow, some of you guys are over the top.

HoodiBoY, download a terminal (Terminal Emulator comes to mind)

Type "ping 8.8.8.8" without quotes and enter.

Lets see if it replies or not.

Check your DNS settings on your Wifi Settings for the Android. It may be a DHCP problem.

Finally someone has good advice...
Grand Master

Nick H. Supervisor

Posted
  • Supervisor
Posted

Also, I assume you've already tried rebooting the device?

Is it running a custom ROM, or stock?

Which Android device in particular is it?

I would try all of the home stuff before phoning your ISP. In my time of dealing with home connections, I don't think I've ever had to ask my ISP to do something on their end. :unsure:

Grand Master

riahc3

Posted
Posted

Hello,

How to check that DNS Settings.??

If you do my post, we can more or less figure your DNS settings ourselves: 

 

HoodiBoY, download a terminal (Terminal Emulator comes to mind)

Type "ping 8.8.8.8" without quotes and enter.

Lets see if it replies or not.

Before anyone gets inteligent, he would have to download it using his cell data connection.
Grand Master

riahc3

Posted
Posted

Hello,

As already mentioned ... DNS ... or else some wrong info could be added into the proxy settings of the connection.

He mentioned this:

Tried changing DNS address.I gave DNS 1: 8.8.8.8, DNS 2: 8.8.4.4

Still no luck. :(

But I still want to see a ping...Once that is out of the way, we can move on.
Rising Star

HoodiBoY

Posted
  • Author
Posted

Also, I assume you've already tried rebooting the device?

Is it running a custom ROM, or stock?

Which Android device in particular is it?

I would try all of the home stuff before phoning your ISP. In my time of dealing with home connections, I don't think I've ever had to ask my ISP to do something on their end. :unsure:

 

Device : Sony Xperia Sola

ROM : Stock ROM

Grand Master

Nick H. Supervisor

Posted
  • Supervisor
Posted

Device : Sony Xperia Sola

ROM : Stock ROM

And what version of Android is running on it? ICS, Jelly Bean, Kit Kat?

I notice that there was a bug in ICS for the Sony Xperia Sola that caused the wifi to hang. I don't know if they fixed the issue themselves, but a workaround was offered so long as people's phones were rooted. Link. It may be completely unrelated to this issue though, especially if you're running a more updated version of Android than ICS.

Rising Star

HoodiBoY

Posted
  • Author
Posted

And what version of Android is running on it? ICS, Jelly Bean, Kit Kat?

I notice that there was a bug in ICS for the Sony Xperia Sola that caused the wifi to hang. I don't know if they fixed the issue themselves, but a workaround was offered so long as people's phones were rooted. Link. It may be completely unrelated to this issue though, especially if you're running a more updated version of Android than ICS.

 

I have rooted the phone and Android version is 4.04 ICS

Grand Master

riahc3

Posted
Posted

Hello,

I have replied 3 times (this being my forth). If you really wanted to solve the problem, you would try my advice out as once we get that established, we can then check out your ip configuration exactly and see what is going on.

You dont want help? You are on your own. Hope Nick H. can help you.

Rising Star

HoodiBoY

Posted
  • Author
Posted

And what version of Android is running on it? ICS, Jelly Bean, Kit Kat?

I notice that there was a bug in ICS for the Sony Xperia Sola that caused the wifi to hang. I don't know if they fixed the issue themselves, but a workaround was offered so long as people's phones were rooted. Link. It may be completely unrelated to this issue though, especially if you're running a more updated version of Android than ICS.

 

But it is working fine when i connect to other Wi-Fi networks.

Rising Star

HoodiBoY

Posted
  • Author
Posted

Hello,

I have replied 3 times (this being my forth). If you really wanted to solve the problem, you would try my advice out as once we get that established, we can then check out your ip configuration exactly and see what is going on.

You dont want help? You are on your own. Hope Nick H. can help you.

 

Sorry for the late reply.

As you told I installed terminal emulator.

This is the output  when pinging 8.8.8.8

 

 

From 192.168.1.1 icmp_seq=1 Destination Host Unreachable

From 192.168.1.1 icmp_seq=2 Destination Host Unreachable

 

Grand Master

Nick H. Supervisor

Posted
  • Supervisor
Posted

But it is working fine when i connect to other Wi-Fi networks.

I asked you about that in my first post and didn't get a reply, so I was just continuing with the troubleshooting. ;)

So if I'm correct, you're connected to your wireless but the ping reply to 192.168.1.1 says Destination Host Unreachable? Hmm...that's not right. Let me do some more searching.

Grand Master

riahc3

Posted
Posted

Hello,

So if I'm correct, you're connected to your wireless but the ping reply to 192.168.1.1 says Destination Host Unreachable? Hmm...that's not right. Let me do some more searching.

Incorrect; 192.168.1.1 is (very surprising) his IP address on his mobile phone! :huh: If you do a,

ip addr show wlan0

It shows you your wireless IP on Android.

Sorry for the late reply.

As you told I installed terminal emulator.

This is the output  when pinging 8.8.8.8

OK, Im ASTONISHED to see that your mobile phone's IP is 192.168.1.1 ; This is not usual AT all and I think there is your main problem.

What is your router's IP address?

Rising Star

HoodiBoY

Posted
  • Author
Posted

Hello,

Incorrect; 192.168.1.1 is (very surprising) his IP address on his mobile phone! :huh: If you do a,

ip addr show wlan0

It shows you your wireless IP on Android.

OK, Im ASTONISHED to see that your mobile phone's IP is 192.168.1.1 ; This is not usual AT all and I think there is your main problem.

What is your router's IP address?

 

In phone i checked Wi-fi network settings.

There i can see 192.168.1.1 is the default gateway ip.

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