Dynamics 365 Intelligent Order Management goes GA

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Back in March at its Ignite event, Microsoft unveiled Dynamics 365 Intelligent Order Management as a way to allow customers to scale and automate order management processes using AI-powered software. With the service pushed out in the form of a preview release a couple of weeks after its announcement, the tech giant managed to surpass its initial release date expectations that were originally set for the next month.

Today, Microsoft has announced that Intelligent Order Management has reached general availability. As part of this release, the firm has also highlighted various partners including Magento from Adobe, BigCommerce, Krober, Flexe and Vetext Inc. as adopters of this solution.

Working connectors showcasing the user interface for Dynamics 365 Intelligent Order Management
Image via Microsoft Dynamics 365 blog

Some of the key features offered through this GA release are:

  • Order fulfillment becomes a competitive advantage: With Intelligent Order Management, we are providing businesses with the ability to meet growing digital commerce needs by automating and optimizing fulfillment using real-time omnichannel inventory data supported by AI and machine learning
  • Configurable not coded: In responding to the trend toward low-code/no-code applications, our solution is designed to be configured, not coded, making it a more modern platform.
  • Solution architecture: Intelligent Order Management’s event-driven order orchestration services then coordinate the events triggered by various APIs to different system connectors to make optimal fulfillment decisions.

As far as getting access to the service is concerned, a free one-month trial can be signed up for here. On a similar note, Microsoft partners can also be contacted view a live demo of the service, or to help set up a trial. Feedback on Intelligent Order Management can be provided through the Dynamics 365 Community forum, as is the norm for ERP services offered by Microsoft.

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