Microsoft has teamed up with UNICEF to launch a new version of Primero called Primero X. The software is an open-source case management web app that can help social service providers give support to vulnerable kids and women. According to UNICEF, Primero X has arrived at a time when domestic and gender-based violence cases linked to COVID-19 are on the increase so it’ll help tackle these issues.
The new version of Primero which the two organisation have been working on allows for quicker deployment of the software, it can be used in offline and online settings from any device, it better protects the privacy of at-risk children and it helps workers deliver better quality and consistency of care to vulnerable groups.
Commenting on Primero X, Microsoft Global Head of Tech for Social Impact Justin Spelhaug said:
“We firmly believe technology can be a force for good in these challenging times, and our partnership with UNICEF to support vulnerable children and women is even more critical during COVID-19. Primero is improving the quality and consistency of care for social workers so they can focus on those who need it most.”
While Primero is available in 29 countries and territories around the world, Primero X is being piloted in Ghana alone. By 2022, the new version of Primero should have arrived in dozens of countries and by 2025, UNICEF plans to have Primero X live in 60 countries and territories around the world.
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