New system promises disaster proof e-mail

E-MAIL systems have increasingly proved themselves vulnerable to incapacitation by viruses and destruction by natural or human-made disaster, but MessageOne Inc. on Tuesday unveiled a new "hot standby" technology meant to let businesses route messages through offsite servers when primary systems go down.

Called EMS (Emergency Messaging System), the new system is the latest product from MessageOne, based in Austin, Texas, and founded four years ago by Adam Dell, younger brother of hardware maker Michael Dell.

Traditionally focused on helping large organizations manage e-mail services, MessageOne designed EMS after hearing its customers complain about the need for reliable and affordable e-mail backup systems, according to Michael Rosenfelt, vice president of marketing at MessageOne.

"They told us that they needed a high-availability solution, but that existing systems were too costly or too hard to manage," Rosenfelt said.

Existing systems are costly because typically there must be a backup e-mail server for each primary e-mail server for emergencies, he said. High bandwidth connections are needed to tie redundant sites to the corporate network and companies need personnel to manage the additional hardware, he said.

News source: InfoWorld - New system promises disaster proof e-mail

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