The Moto Z2 Force made its debut last year and offered at the time, top of the line specifications like Qualcomm's Snapdragon 835 processor, 4GB RAM, and 5.5-inch 1440p AMOLED ShatterShield display. The display promised to be much more resistant to cracks when dropped and our own Rich Woods was at the launch event and reported on its resilience. Unfortunately, it looks like the ShatterShield protector that covers the exterior of the screen is giving some users trouble, as there are multiple reports of it starting to peel away.
The issue is being reported by multiple users on Twitter, Lenovo forums, and also on the XDA Developers website. The problem appears to be more common in the region around the fingerprint reader and front-facing camera. While there isn't one solution, a representative on the Lenovo forums is recommending to call into Motorola to discuss the issue. Some users are reporting that the firm is issuing replacement handsets, while others aren't so lucky, being told that it isn't an issue that is covered or are instead being given the option of having the protector replaced for $50.
Naturally, things could change as the problem gains more traction but early adopters of the Moto Z2 Force know that the ShatterShield protector was vulnerable, as it is extremely prone to gaining scratches. Hopefully, Motorola will chime in with an official statement soon.