Back in August, Microsoft unveiled Surveys Agent, an AI assistant designed to handle the end-to-end process of survey creation and management. At that time, the agent was only available in preview, but now, Microsoft has announced the general availability of Surveys Agent for all Microsoft 365 Copilot customers.
Surveys Agent facilitates a survey's lifecycle on your behalf by automating processes like a survey's creation in a shareable Microsoft Forms draft, refinements to questions, suggestions for launch timelines and distribution methods, and configuring invitations and reminders for recipients. It can also monitor progress and send alerts to your Outlook and export data in a format that is digestible in Excel.
Most of these capabilities were available through the Frontier preview program already, but the latest general availability phase solidifies the Microsoft 365 Copilot integration in production environments for commercial customers. The latest enhancements include grounding to your organization's Microsoft 365 content for richer context and an interactive tutorial prompt for newbies. The rest of the experience with Surveys Agent should be more or less the same as the preview program.
Organizations with a Microsoft 365 Copilot license can install and pin Surveys Agent to their Microsoft 365 Copilot sidebar through the process mentioned here. Since Surveys Agent is operated through a chat interface that utilizes natural language communication, you can upvote or downvote individual responses directly in the chat to send your feedback to Microsoft. The firm will leverage your feedback to further improve the agent in the future.
The integration of AI agents in workflows is Microsoft's latest endeavor to vie for more customers. It has previously introduced Researcher, App Builder, Facilitator, and more AI agents across Microsoft 365 Copilot and related products. All of these are designed to boost productivity by automating relatively menial tasks, so users can focus on more important work.
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