BT customers brace themselves for looming price rises

In news that will surely disappoint millions of customers, BT announced that the cost of a number of its services will increase from July 3. This will represent the second time within twelve months that the carrier has jacked up its prices after last doing so in September 2015.

According to The Guardian, the following price increases have been announced:

  • Broadband charges will rise by an average of around £2
  • Landline line rental costs will increase by more than 5% from £17.99 to £18.99 per month
  • The cost to call UK landlines and 0870 numbers will rise nearly 7.5% from 10.24p/min to 11p/min
  • 'Call setup' pricing will rise from 17.07p per call to 19p raising the minimum call cost from 27p to 30p
  • Unlimited Anytime plan pricing will go up from £7.95 to £8.50
  • BT Sport television package will increase from £5 to £6 per month but will remain free for customers with both BT broadband and television services

However, this time around, BT is including extra value for some services in conjunction with the price increases. Infinity 1 broadband customers will see their connection speeds boosted from 38Mbps to 52Mbps with download allowances also increasing by 20%. Customers subscribing to the Unlimited Anytime plan will be compensated with free calls to BT mobiles.

Letters will be sent out to affected customers detailing the price increase for the various services.

Meanwhile, customers may choose to review their contracts with BT given restrictions imposed by UK telecommunications regulator, Ofcom, back in 2013 upon carriers. These restrictions allow customers to terminate mobile, landline and broadband contracts without penalty should a carrier raise prices during the term of a contract.

Source: The Guardian via Engadget

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