Canon ink cartridges were in the news back in October when the company was slapped with a lawsuit for disabling other functions like scanning when its printers were out of ink. Once again Canon cartridge is in news today, though this time it's for a different reason.
The company has announced in a support post that the global chip shortage has changed the way Canon makes its toners. The firm has opted to go chip-less for the time being as an interim measure and hence will be manufacturing chip-less toner cartridges for its printers and its various other multi-function devices. The chip-less toners will begin circulation around February. As this is an interim measure, Canon expects normal toner cartridges to return in the future.
The firm writes:
The global semiconductor chip shortage is impacting the supply of many electronic devices and some accessories. The impacted accessories include toner cartridge for Canon’s business printers and multifunction devices (MFDs)
[..] To ensure our customers don’t miss a print, Canon has innovated around the chip shortage to ensure that we can still supply the toner cartridges. Canon has started to manufacture chip-less toner cartridges. While there will be some inevitable, yet minor, changes to our customers’ experience, you will still be able to print as normal.
The chip inside a toner helps determine genuine Canon products, alerts users on the usage levels, among other things. However, a chip-less toner shouldn't affect the process of printing itself.
On the Canon support post, the company has detailed how to deal with error prompts due to the devices having chip-less toners. The post also lists all the impacted toner products.
28 Comments
Load the comments and join the conversation!
Read the comments, ask the editors questions, show respect and join the conversation.