While Microsoft faces a host of challenges in maintaining its market share numbers and persuading customers to upgrade to its 2007 Office System suite of products when released in the second half of this year, its competitors face an equally daunting task of winning users away from Office 2007 and growing their numbers.
Heading the list of challenges facing Microsoft is the fact that Office 2007 has a new user interface, which could require extensive staff retraining at a significant cost, as well as a new file format, which has the potential to create compatibility issues, analysts such as Joe Wilcox of Jupiter Research, told eWEEK.
News source: eWeek
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