iPod Nano - scratches

[Quillz]

Geez, sounds like a major issue going on here. Ah well, no big deal to me. I always take care of my stuff, and if I get some scratches on it, big deal. It happens. As long as the iPod still works, I'm happy.

And yes, I'm getting a black model, even if it shows scratches easier.

[imtoomuch]

Anybody who didn't realize this thing was going to scratch as soon as they saw the TV commercial isn't too swift. Apple is good at making pretty MP3 players, but all, except the mini scratch too easily and become fugly in no time!

[crazihouse]

I've had my mini for over a year with very few scratches. Pretty happy with it, still. I'm happy it isn't pug-fugly as of yet!

[Pc_Madness]

Geez, sounds like a major issue going on here. Ah well, no big deal to me. I always take care of my stuff, and if I get some scratches on it, big deal. It happens. As long as the iPod still works, I'm happy.

And yes, I'm getting a black model, even if it shows scratches easier.

586555915[/snapback]

Its still going to scratch, I kept it in my coin pocket or whatever its called, and it gets soft scratches from the fabric. I also got one where I had put it in my pocket with my wallet, and I think its caused a large (but faint) smudge like scratch (hard to describe what it looks like without a pic, but I so can't be bothered finding a camera)

Personally, I would strongly recommend waiting until the Nano Tubes are available (assuming they'll actually prevent this..), as I'm kind of reluctant to take mine out anywhere until I can some protection for it. :( (no idea how black will look in a tube though. :\)

[ShaneSparky_YYZ]

If everyone is so concerned about these scratches, go buy a skin or sumthin, mayb it'll protect besides isn't just meant for listening to music.. lol

I think the photo idea is stupid, it doesn't even look that gr8 on it compared to other ones I've seen :blink: Just my opinion :)

[beauvoir]

looks like brasso is the definitive cure

[Amnesia]

*sighs*

I hate to admit it

I got a small little ball scratch.

I've taken the Nano out ONCE, and left it in a soft cloth case every since.

It's easy to say "go buy a case" but even the tubes aren't out yet and I'm not risking it with a fake messed up shiznit.

[k311]

what is apple gonna do? redesign it? you just have to buy a case for it.

[Amnesia]

uh... what sort of a bullsh*t comment is that.

I'm pointing out to people that are considering it or that have one that it got scratched even though i kept it in a soft cotton sleeve and only took it out of the home once. I dont throw it around either.

Yes I have to buy a case if I want to take care of it, NO the Nano Tubes are not out (yet in the UK) NO i dont want to risk getting a crap case, NO there aren't many made yet, and Apple CAN do something for future models by using toughter scratch resistant plastic. simple as that.

[jafoman]

It does suck that Apple didn't release the Nano tubes with the release of the Nano. The store at apple.com says 4-6 weeks until delivery.

[JiveMasterT]

i think it looks good once the back side has a ton of scratches in it... defiantely very cool looking once youve had it for a while. if it really bothers you, after like a month, just run it under a buffing wheel... should take all of them out.

i had this same problem with my old timex iron man watch with a metal band... thing scratched like no tomorrow!

[Fark]

I've ordered an Invisible Shield for mine - not bad price either, ?11 with free postage.

Saw it over on Gizmodo the other day http://www.gizmodo.com/gadgets/ipod/ipod-n...ield-126903.php

[shadowmatt]

Ok guys theregister.co.uk is now running the scratches story

The Register nano scratches story

I have submitted the story to neowin, hopefully they will pick it up. Hopefully if the press get hold of this it will force Apple to address the problem.

[xtac]

Any chance of returning this, my ipod nano black is scratched like hell, horrible. I am going to call apple today and see what happens, I also got it engraved, so I don't know.

[shadowmatt]

Apple wont take back engraved ipods, but hopefully apple will have to address this issue and offer a fix. You could call apple, ask for customer relations, not normal call operator. And keep demanding they fix it. I returned mine to the apple store, still miss it though I hope they fix the problem soon.

[milty]

Apple wont take back engraved ipods, but hopefully apple will have to address this issue and offer a fix. You could call apple, ask for customer relations, not normal call operator. And keep demanding they fix it. I returned mine to the apple store, still miss it though I hope they fix the problem soon.

586568655[/snapback]

Well, Apple took back my engraved Nano but I don't know if my replacement is going to be engraved or not. Yes, Apple is sending me a replacement.

Oh and here is the number I called. They patched me through to a iPod Tech Specialist and had the issue resolved after 1 hour and 50 minutes of chatting. I was told that upper management has this issue "Flagged"., whatever that means or what results from that I have no clue. Just trying to help my fellow Neowin Nanoids out.

Good luck.

1.800.275.2273

[xtac]

What exactly did you say? I am going to call right now, but I want to say the right thing. I really dont want to send it back forever, I love the nano but the scratching is not cool and a replacement will just get messed up again. Will apple ever fix this problem. Should I complain get a replacement, and wait to open it till I get a nice case/cover.

[milty]

What exactly did you say? I am going to call right now, but I want to say the right thing. I really dont want to send it back forever, I love the nano but the scratching is not cool and a replacement will just get messed up again. Will apple ever fix this problem. Should I complain get a replacement, and wait to open it till I get a nice case/cover.

586570718[/snapback]

I just told them the truth that I had unacceptable scratches after 4 hours of use, and my cell phone (only $60 I should add) after a year has none. The first couple folks told me to buy iKlean and a case. I asked why after 250 bucks I should even need those. Plus, I added in the www.apple.com discussion with 180+ replies about the issue.

I will do the same as well when my replacement comes in. Wait and find a good cover then I'll break it out of the box. Kinda sad.

[JiveMasterT]

I just told them the truth that I had unacceptable scratches after 4 hours of use, and my cell phone (only $60 I should add) after a year has none. The first couple folks told me to buy iKlean and a case. I asked why after 250 bucks I should even need those. Plus, I added in the www.apple.com discussion with 180+ replies about the issue.

I will do the same as well when my replacement comes in. Wait and find a good cover then I'll break it out of the box. Kinda sad.

586571063[/snapback]

try getting screen covers for a palm pilot or pocket pc. i use fellows "writeright" screen covers for color screens for my archos mp3 player. i had to cut them up a bit, but it works really well, and i happened to have one laying around from my palm pilot.

[Martyn]

I've ordered an Invisible Shield for mine - not bad price either, ?11 with free postage.

Saw it over on Gizmodo the other day http://www.gizmodo.com/gadgets/ipod/ipod-n...ield-126903.php

586567846[/snapback]

That seems quite good to me :))

[xtac]

Yup got a replacement too, box should be here, gotta ship it back, than they will ship another one to me. I'll have a scratched free nano possibly by next wed. I really hope they fix this issue, I doubt it but whatever. I don't think I'll open it up till possibly a nice light case/plastic type thingy comes out. First time apple customer, I hope their i/powerbooks are not like this

[milty]

Yup got a replacement too, box should be here, gotta ship it back, than they will ship another one to me. I'll have a scratched free nano possibly by next wed. I really hope they fix this issue, I doubt it but whatever. I don't think I'll open it up till possibly a nice light case/plastic type thingy comes out. First time apple customer, I hope their i/powerbooks are not like this

586573575[/snapback]

I take it my info worked then.

[_I am Reptar]

I just called my local applestore and they said they are restocking, could they be bringing in a fixed batch?

[digitalsoft]

i hope they do restock and release a new batch of them.. i really want to get one but i dont want one that scratches real easy, i like to keep my devices nice and clean ;)

[raid517]

I've ordered an Invisible Shield for mine - not bad price either, ?11 with free postage.

Saw it over on Gizmodo the other day http://www.gizmodo.com/gadgets/ipod/ipod-n...ield-126903.php

I read that this was just Scotchcal - which is the stuff they use to protect the areas of some expensive cars from scratching and so on. It seems pretty tough.

I don't expect anyone knows where you can buy strips of this stuff in the UK that are big enough to fit a regular Ipod?

Don't forget, regular ipods are hardly immune to scratching either.

GJ