New Server going online today!

By Steven P.
in Site Announcements

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Grand Master

ramesees

Posted
Posted

Yeah I'm using Pipex at home, and I'm still getting the "We are moving... fix your DNS" message on the homepage.

Any other Pipex users having the same issues?

It works fine at work (we're using Demon I think for our internet access) and the IP has changed here when I ping it.

I'll use the raw IP when I get home tonight, see if that helps.

Mentor

jebus197

Posted
Posted (edited)

I'm getting a DNS server error page (posted presumably by Neowin) stating that you are moving servers.

I have flushed my DNS cache, deleted all my temporary files/cookies/saved data etc. and have restarted both my PC and router - but I'm still seeing the error page.

In fact the only way I can get here is through using Tor/FoxyProxy. It might be my ISP that is caching Neowin in this way - but how do I tell a huge ISP that they need to 'flush their DNS cache?' just so I can visit a web site?

That message will only appear if your DNS has not yet updated to point at the new IP addresses, it does not, never has, and never will display on the new server. The site itself was never down at any point in the move, and we waited 48+ hours after changing the DNS records before displaying that message at the old IP address. 48 hours ought to be plenty of time for ISPs to have updated their dns servers, as our TTLs were set below that.

Nevertheless there is a problem - particularly it seems for large numbers of users in the UK.

Edited by jebus197
Mentor

jebus197

Posted
Posted

Then why does it say that it's a neowin.net announcement and have the neowin logo, just like everyone else here who has had issues?

Really it's just splitting hairs - the message was posted (presumably by someone) in order to a) be helpful and b) indicate that there might be a problem.

Having followed all of the standard procedures for clearing my dns/cache, temporary files etc. and some time after the servers have moved, I'm attempting to be helpful by letting you know that there may be some kind of difficulty. I was also simply a little curious if this problem is likely to persist?

Mentor

jebus197

Posted
Posted
please don't moan at the devs, they have done all they can, it is your ISP's responsibility (and problem) to fix there DNS servers and update them. please moan at your ISP.

How? My ISP probably earns in the region of $400 to $500 million a year, why on earth would they listen to me, even if I could speak to their engineers?

And since when is it moaning? I have visited Neowin on and off for many years. I was simply surprised that I couldn't reach the site today and was curious about what was happening.

There's no reason why you shouldn't at least be polite.

Mentor

pHaez

Posted
Posted
Then why does it say that it's a neowin.net announcement and have the neowin logo, just like everyone else here who has had issues?

Really it's just splitting hairs - the message was posted (presumably by someone) in order to a) be helpful and b) indicate that there might be a problem.

Having followed all of the standard procedures for clearing my dns/cache, temporary files etc. and some time after the servers have moved, I'm attempting to be helpful by letting you know that there may be some kind of difficulty. I was also simply a little curious if this problem is likely to persist?

You are seeing the message you are seeing because, as a courtesy we have left our old servers online with that message so that users know that we have changed servers, and for whatever reason, their dns entries still haven't updated.

We have done all that we can for this issue. We have configured the DNS entries for our site to point to this (209.124.63.212) server. The way DNS works is pretty simple, we configure our DNS entries on our name servers, it provides details on where all of our servers are located, and how long the DNS server querying it should cache that information before they re-query our name servers for new information (also known as TTL, or time to live). At this time, there isn't a server in the world that hasn't exceeded the length of our TTL entries. Seeing as most of the world has found their way to this server, it boils down to either an issue with the DNS servers you are using, or cached values on your computer, both of which are completely out of our control.

Grand Master

DaveLegg Developer

Posted
  • Developer
Posted
I'm getting page load errors like its going out of fashion, lol.

Still surfable though, just one page at a time it seems at the moment.

We're on the front page of slashdot, whilst running on one server instead of the normal 4, not great, I envisage another sleepless night keeping us online :p

Grand Master

DaveLegg Developer

Posted
  • Developer
Posted
Just for the record, I'm still having to use OpenDNS

Think I might give Bethere a call in a minute. (if I feel like having a phone stuck to the side of my head for an hour)

I got an email back from them saying they have checked it out and it is resolving to the correct IP, so that's strange.

Grand Master

Corris Veteran

Posted
  • Veteran
Posted
We're on the front page of slashdot, whilst running on one server instead of the normal 4, not great, I envisage another sleepless night keeping us online :p

Is that what it is, those poor hamsters powering the server, must be having heart attacks with this.

But at least the older hamsters will be joining them soon and make one big happy hamster powering server family. :D

Grand Master

DaveLegg Developer

Posted
  • Developer
Posted
Is that what it is, those poor hamsters powering the server, must be having heart attacks with this.

But at least the older hamsters will be joining them soon and make one big happy hamster powering server family. :D

You'll note how many of us Devs are now honouring the hard work the hamsters put in, with a place in our sigs :p

Grand Master

Corris Veteran

Posted
  • Veteran
Posted
You'll note how many of us Devs are now honouring the hard work the hamsters put in, with a place in our sigs :p

Lol!

I didn't notice, lucky hamsters, internet fame! F list celebritys already I tell you. :rofl:

If I had the time or money, I would so get a hamster, name it Neowin and have regular blog post updates. :p

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