Microsoft has disclosed details of three cases where it fought secrecy orders issued by the U.S. government accessing customer data. The orders came from federal courts in Maryland and New York.
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Microsoft has encouraged organizations to rebuild trust with customers by ensuring data privacy themselves rather than solely relying on state legislature in the path to economic recovery.
Microsoft is receiving a considerable amount of public backlash after it suspended a cop's Xbox Live account for 24 hours for using a photo of a police officer holding a US flag as his Gamerpic.
Apple's Twitter support account has been crowned the winner of the Twitter Awards #Customer category. The social media firm revealed @AppleSupport was active for a massive 17 hours a day.
Microsoft Asia Pacific has responded to researchers' claims that enterprise chief information officers "have not warmed to the Vista operating system over the past year." The northern hemisphere researchers said that the CIOs they recently...
Microsoft Corp sees tens of millions of corporate e-mail accounts moving to its data centers over the next five years, shifting to a business model that may thin profit margins but generate more revenue. ...
For some reason, tales of people getting exceptional service always seem uplifting. Maybe it has something to with the fact that it kind of gives you hope that after jumping through countless hoops to get...
AMD publicly stated late last year that it would be able to offer quad-core AMD Phenom 9700 and 9900 CPUs with fixed erratum as well as at higher clock-speeds in Q1 2008. However, the chipmaker...
Earlier this month, ChangeWave Research conducted a mobile phone customer survey which concluded that of the 3,645 US iPhone owners surveyed 82% reported being Very Satisfied with their purchase, up five points since the previous...
Citgroup has confirmed that it's investigating a data breach involving the names, Social Security numbers and credit information of 5,208 customers inadvertently leaked by an employee of its ABN Amro Mortgage Group unit onto the...
Deutsche Telekom's Musicload, one of the largest online music stores in Europe, has publically released a letter last week which stated that 3 out of 4 customer service calls are ultimately the result of the...
eBay has confirmed that, early on the morning of March 8 EST, an alleged Romanian hacker calling himself "Born_To_Scam_American_Guys" posted records for 15 eBay users on an eBay forum for between 40-60 minutes before the...
Microsoft Corp. (MSFT) and Novell Inc. (NOVL) announced Tuesday that Wal-Mart Stores Inc. (WMT) have become their latest customer. Wal-Mart is expect to begin using Novell's SUSE Linux; Novell will provide support for the software....
Computer manufacturer Dell is to focus on customer satisfaction, which it admitted on Wednesday it "had not done perfectly in the past". The company is investing $150m in customer relationships this year,said chairman Michael Dell...
The Vista Customer Preview Program is now closed. We have reached our goal of 100,000 downloads for the pre-RC1 release and the program is now closed. Windows Vista RC1 will be available in the coming...
The day that most Windows community enthusiasts who have been following the beta program for Windows Vista, but haven't been part of it has arrived in the form of Windows Vista Customer Preview Program. Microsoft...
Online payments company PayPal is working to fix a glitch that has been causing duplicate debit card withdrawals and deposits on some customer accounts since the beginning of September. The problem first...
Cisco Systems' customers received e-mails Wednesday from the networking company advising them of a security breach of its Web site. The company said Cisco.com has been compromised and that customers need to...
The closure of Dell's popular Customer Care message boards last week has some Dell users fuming that the company, once the darling of PC buyers for the quality of its service, is now whittling that...
The test version of Windows Server 2003 R2, which is built atop the code from the SP1 release of last month and supports both 64-bit and x86 systems, sports streamlined versions of several management systems,...
Comcast Corp., the top U.S. cable television network operator, is being sued by a Seattle-area woman for disclosing her name and contact information, court records showed on Thursday. In a lawsuit filed in King County,...
Windows enthusiast site, MSFN.org, have highlighted a rather serious problem with PayPal's email removal feature. Most emails sent from corporations have "removal" links to comply with anti-spam legislation in the USA. On clicking...
Welcome! If you have a 64-bit ready PC, you now have the option to receive trial software for Windows XP 64-Bit Edition for 64-Bit Extended Systems via CD or download. Read below about the different...
Wells Fargo & Co. said on Friday it had offered a $100,000 reward for information leading to the arrest and conviction of the burglar who stole a bank consultant's computer that had sensitive customer information...
The Virtual Server Customer Preview (VSCP) license extension is now available for download from Betaplace. Any customer that downloaded the VSCP image anonymously must register on the Betaplace site before they can access these downloads....
Linux seller SuSE plans to announce Thursday that it will team with business software powerhouse SAP to offer a new set of support services for its corporate customers. The new support deal between...
TiVo Inc., the leading maker of digital television recorders, on Monday began offering advertisers and broadcasters second-by-second information on the commercials and shows its users are watching — or skipping. Digital video recorders...
Found this whilst browsing Microsoft's site... The Microsoft Platform Support Reporting Utility facilitates the gathering of critical system and logging information used in troubleshooting support issues. Windows 2000, Windows NT,...
Thanks Wes for this one. AOL Instant Messenger announced a service sending instant messages to cell phones via SMS. I signed up for the service and enjoyed it for a few days, however I...
Thanks Bink for this! Microsoft took a public file server offline Tuesday after Internet users discovered that the system contained scores of internal Microsoft documents, including a huge customer database with millions of entries. ...
eBay is quietly canceling a much-used e-mail address, which has some members worried. Next month, the online auction giant will close its direct e-mail link to SafeHarbor, its department that responds to questions about...
A computer security researcher known for discovering serious leaks of private information at major U.S. companies has found one at Microsoft Corp.'s Web site. The researcher showed MSNBC.com several screen shots he had taken revealing...
