Microsoft: Vista customer satisfaction climbs

Microsoft Asia Pacific has responded to researchers' claims that enterprise chief information officers "have not warmed to the Vista operating system over the past year."

The northern hemisphere researchers said that the CIOs they recently surveyed voted 11 to one against plans to implement Vista. The researchers concluded that "CIOs and other heads of IT still believe there is little business value in migrating from XP to Vista, especially in the current economic climate."

Richard Francis, General Manager, Windows Client Group, Microsoft Asia Pacific, said that, overall, sales of Windows Vista licenses have passed 180 million since launch, and at least 100 million Windows Vista users have actively hit Windows Update. Francis also claims that this is the right time customers are starting to deploy, especially with Windows Vista SP1.

Francis also added that they (Microsoft) have received positive feedback from enterprises and SMB customers in APAC who have experienced the business benefits of Windows Vista and that the history of the operating system lifecycle clearly suggests an increase in deployment 18 months into the launch or close to release of SP1.

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