Following the lead of EE and Vodafone, Three has announced that it’s going to be re-introducing roaming charges within the European Union. The charges will start on May 23, 2022, and will affect those who took out a contract or upgraded with Three from October 1, 2021.
The new charge will see customers pay £2 per day while roaming inside the EU and £5 a day when roaming without. Pay as you go customers or customers that have taken out a contract before October 1, 2021, will be unaffected by these changes. There will also be no roaming fee to pay when you visit the Republic of Ireland.
Explaining the decision to bring back roaming, Three said:
“We know that Go Roam has always been important to our customers and we had hoped to retain this benefit, but unfortunately there are now too many unknowns, which has made it commercially unviable for us to continue. This includes variations to the underlying cost of roaming, meaning we now have no visibility over the maximum amount it will cost us to provide a service for our customers to use their phone while abroad.”
Three said that by re-introducing roaming fees it’ll be able to continue offering ‘cost-effective deals’ to customers. It said that the new pricing is simple and affordable and by only charging roamers, its other customers will not have to absorb the costs.