HP wants their 17'' LCDs back

By blackice912
in Hardware Hangout

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Grand Master

nomis_nehc

Posted
Posted
to the guy who had his order cancelled: if you printed your final order with the $ amount next to it, call HP and tell them you want what your ordered and that you have proof that you ordered that, and they changed it. that's backing out on a sealed contract..

that's like going to a grocery store, buying everything on sale, and before you get out of the door they tack on the rest of the money because it went off sale before you got out of the store. right :laugh:

you sure? cuz if so, then that's hella cool. do you know how I can go about doing this? I have the printed order right here stapled to my wall and I have been just staring at it...

Help a brother out! :yes:

Grand Master

dougkinzinger

Posted
Posted
you sure? cuz if so, then that's hella cool. do you know how I can go about doing this? I have the printed order right here stapled to my wall and I have been just staring at it...

Help a brother out! :yes:

Just hang tight. That, and forward your email to The Inquirer. They'll get the word out for us all too.

Veteran

Briandl79

Posted
Posted

They have every right to cancel orders and I am 100% that somewhere you'll find a disclaimer or terms of service that says that they can cancel orders due to pricing errors. This in not uncommon and infact you'll find it on just about every website that sells products. I check out certain forums where links to deals are posted and you'll find deals that are pricing errors and once the company notices the error they cancel all orders and fix the error. The real difference in this situation is that the people who have already gotten their orders are typically considered a loss by the company and a lesson learned, I've never heard of a company invoicing someone for their mistake or trying to get their product back.

Prices, promotions, specifications, availability and terms of offers may change without notice. Despite our best efforts, a small number of items may contain pricing, typography, or photography errors. Correct prices and promotions are validated at the time your order is placed. Please note these policies apply only to products sold by hpshopping.com; reseller offers may vary.
Grand Master

nomis_nehc

Posted
Posted

hey guys, a friend of mine just linked me to this http://www.circuitcity.com/detail.jsp?b=g&...=detail&c=1&b=g

which I ordered one... at least I won't miss out a good deal, if I don't like it, I will just sell it online or return... (better than not having the chance at all I guess)

Mentor

Intelligen

Posted
Posted

WOW..........

A correct invoice? So are they going to charge your credit card the difference that they were suppose to sell them for if you don't return it? Isn't that illegal? I'd put all stop payments for HP on your credit card before they try it.

Apprentice

Spanko

Posted
Posted

i find this funny as hell. HP can do absolutely nothing. If you already recieved the item, and your card was billed. They have no rights whatsoever. I would suggest contacting the better business bureau for those of you in this situation. If you dont send it back and they try to charge you thats illegal. ALso there is an article on the inquirer now about this. Bout time a big company got the short end of the stick!

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