HP wants their 17'' LCDs back

By blackice912
in Hardware Hangout

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Grand Master

+Nik Louch Subscriber²

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I say just make sure all of you who paid by credit card do not get charged again for the extra. Not sure about in the US but that is ILLEGAL as hell in the UK (although it does still happen). You have only given consent to the one transaction.

Apart from that, HP can do nothing at all really. You have the product, they don't. At some point soon, some bright spark at HP will realise that the cost of chasing up each monitor is gonna be so huge, and the customer relations will be so bad, that they will decide to just leave it.

If they have any common sense...

Oh, oh dear, oh deary dear. I have just seen the problem!

Grand Master

nomis_nehc

Posted
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you are probably looking at the 15" model, which pals in comparison with this one. google it up and you will see this being discussed in a lot of threads elsewhere and the responses has been great. hey, no one is forcing you to buy it, just don't regret passing it by later.

Grand Master

dougkinzinger

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dougkinzinger.

i just wanted to say your a very cool guy.

i was just reading this thread, thats pretty awsome what you did.

to help out. we need more dudes like you around. :D

Thanks man! Get this too folks -- Mike M from The Inquirer is going to write an article about us/this thread/the situation in general.

Nice!!!!

Grand Master

blackice912 Veteran

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blackice912, did HP ever reply to your email, or have they contacted you again requesting you pay the difference?

Just wondering if they have realised their mistake and stopped trying or not.

Well they contacted me at 9am last time, so I'm thinking they may try again around that time.

Grand Master

MR_Candyman

Posted
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blackice912, did HP ever reply to your email, or have they contacted you again requesting you pay the difference?

Just wondering if they have realised their mistake and stopped trying or not.

Well they contacted me at 9am last time, so I'm thinking they may try again around that time.

isn't it funny how they always call when you're not there??? I've had MANY companies call my place at like 2 or 3 in the afternoon when I was at work, and I'd come home and see my caller ID have the same numbers every day...soo bloomy annoying

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IgwanaRob

Posted
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Had someone that used to work in marketing point this out to me :

The HP Web site states:

"*Prices, promotions, specifications, availability and terms of offers may

change without notice. Despite our best efforts, a small number of items may

contain pricing, typography, or photography errors. Correct prices and

promotions are validated at the time your order is placed. Please note these

policies apply only to products sold by hpshopping.com; reseller offers may

vary."

Note the 3rd sentence. That means the price they charge you is official.

There's no way they can back out of that, even if they wanted to.

Bamf! :yes:

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