Many PS3 owners complain of Firmware 2.40 freezes

By .KICK
in PlayStation

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Grand Master

Ricardo Gil

Posted
Posted
All I know is that by law all electrical products have to be covered for 1 year against failure. I'm interested to see if a mandatory firmware update on anything out of warranty still leaves sony liable?

1 year seems too low for electronics. There's a minimum 2 year coverage over here in Portugal.

About Sony being liable or not, it really depends on the content of the update license agreement, that little thing we never read :)

Grand Master

Richard Hammond

Posted
Posted
On topic: Being charged for a repair relating to this update is totally unacceptable in my book. You broke it, you fix it.

The drones probably werent even aware of the 2.40 issues at the time, they just read from the screen. Im sure things have changed now.

Enthusiast

George Bush

Posted
Posted

it depends on the company.

I have a CLK 320 Compressor as a car. Just finished with the 2 year warranty with my car. My rear suspensions were making noises, however Mercedes released a statement in my country and said that since suspensions were faulty between the 2005-2007 models, and not optimized for the roads in here, they would change the rear suspensions free of charge whether your warrant is still valid or expired.

I am expecting sony to do this too.

By the way not all rear suspensions between 2005-2007 were faulty but few.

Grand Master

Ricardo Gil

Posted
Posted
it depends on the company.

I have a CLK 320 Compressor as a car. Just finished with the 2 year warranty with my car. My rear suspensions were making noises, however Mercedes released a statement in my country and said that since suspensions were faulty between the 2005-2007 models, and not optimized for the roads in here, they would change the rear suspensions free of charge whether your warrant is still valid or expired.

I am expecting sony to do this too.

Why would Sony change your rear suspension? :laugh:

Grand Master

Coldgunner

Posted
Posted
i mean i expect sony to repair bricked PS3s :)

well sony can change my front suspensions though. i would always welcome new things in my car :p

the suspension may have locked features until suspension firmware 1.1 is released...

... followed by 1.11, as 1.1 caused some wheels to lock up.

Grand Master

WelshBluebird

Posted
Posted
This is happening to the minority of people, so it is a minor problem. As I said, they should be applauded for acting so soon, but wouldn't.

End of the day, its an unforeseen error, and not a mistake.

little late to this reply but still.

I do like how that the 360's RROD issue affects the minority of people, yet is a major issue.

Yet when sony mess something up and cause issues for a minority of people, its just a minor issue.

Grand Master

Coldgunner

Posted
Posted
little late to this reply but still.

I do like how that the 360's RROD issue affects the minority of people, yet is a major issue.

Yet when sony mess something up and cause issues for a minority of people, its just a minor issue.

can we not go down this avenue please, we don't actually care about 360 vs ps3 or comparisons to old problems. we are discussing the issue at hand.

Grand Master

Richard Hammond

Posted
Posted

The RROD issue wasnt minor at all, it affected ALL xbox 360s before they revised the motherboard and put new cooling into it, i think youll find the RROD Hardware issue is many many times larger than the amount of affected people by this firmware update, dont get me wrong im not trying to defend Sony in this case but when people bring up a major hardware issue like RROD and try and liken it to a Software issue it just takes the pee.

Granted its a different issue than the RROD, but the fact still remains that people's PS3's have been made unusable because of this update.

Just wondering, if the update has caused PS3's to lock up before it loads the XMB fully (as has been reported online), then how do you expect people to install a new update that would fix the issue??

Take the user replaceable HDD out, grab the new update from Sonys website when they release it, stick it on a USB memory stick and update.

edit - as requested, I won't carry on. Just find it ironic that when MS mess something up everyone is right down their throat. Yet if sony mess something up people are like "oh don't worry it will be fine".

This is the Sony section, no one brought up Microsoft until people like yourself trying to liken RROD major hardware issues with a Software update.

Grand Master

Coldgunner

Posted
Posted
Back on topic - is this issue just at the first book after installing the update, or can it happen any time? Cos my friend was panicking a bit last night when we were talking bout sony pulling the update.

I wouldn't worry, I think the issue triggers straight off, so if its running fine now then theres no need to worry.

tip: buy a cheap compact flash card and leave it in the card reader, if you got an earlier model, I back up my saves to mine like that.

Grand Master

FiB3R

Posted
Posted

I've haven't used the back up option yet. I was thinking about getting a caddy for one of these old HDD's I've got laying around and using that, via USB.

If you do a whole system back up (videos, demo's, and all the rest of it) can you then get it to do incremental backups, like only add to the backup, things that have changed? That would be very cool.

Veteran

[bear]

Posted
Posted

Update went great for me. The trophies feature is great. I have been playing sshd nonstop after this. I can't wait for the update to Pixeljunk monsters so that I can use custom soundtracks with it. That is probably the game that would benefit most from it.

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