After a long wait, pre-orders went live for the Xbox Series X a few days ago. As you can probably imagine, it was sold out pretty quickly. Microsoft then announced that it is not a cause of worry since retailers will have additional units available on launch day.
Now, according to CNET, Microsoft has sent out emails to customers who pre-ordered the Xbox Series X, warning them that the console may not arrive by launch day. The email reads,
"We're contacting you about your order of Xbox Series X to let you know in advance that you may not receive this item on the day it is released due to high demand. We are making every effort with the supplier to procure more inventory. We will provide additional updates once more information becomes available."
The Verge reports that Amazon has also sent out an email to people who ordered the gaming console on their platform, cautioning them that their preorders might get delayed. Several people took to Twitter to confirm the same.
Getting the same email from Amazon about potential Xbox Series X launch day delays as they sent for my PS5 preorder.— Jonathon Dornbush - Black Lives Matter (@jmdornbush) September 25, 2020
Definitely seems like they're just covering their bases for whatever happens. pic.twitter.com/W2n5NHb4Ad
Amazon had sent a similar email for Sony's upcoming console, the Playstation 5, as well. Xbox Series X and Series S are launching on November 10, while Playstation 5 is releasing two days later on November 12. Microsoft has prioritized India as it will get the consoles the same day as the rest of the world, while PS5 will arrive a week later.
Editor's note: This content of this article has been updated after publication to reflect that Amazon has sent out emails to customers to inform them that their Xbox Series X preorders might get delayed, not Microsoft. We apologize for the oversight.