• Sign in to Neowin Faster!

    Create an account on Neowin to contribute and support the site.

Sign in to follow this  

Could this be malware?

Recommended Posts

devnulllore    33
1 minute ago, Yazoo said:

Are your SSD's Crucial RealSSD C300 drives?

Crucial MX500

Share this post


Link to post
Share on other sites
adrynalyne    12,397
2 hours ago, Yazoo said:

Are your SSD's Crucial RealSSD C300 drives?

 

2 hours ago, devnulllore said:

I dunno what to think these drives are new Crucial MX500's Just replaced some older ones 2-3 months ago.

 

Share this post


Link to post
Share on other sites
Matthew S.    1,050
2 hours ago, devnulllore said:

Not from before. I have not tried a clean install on the second drive yet should I try this? That would mean installing my backup software which I suspected as being the problem at one time.

Uhhh why would you need your "backup" software if your doing a fresh install?

Share this post


Link to post
Share on other sites
sc302    1,745

FYI resource monitor can help you identify what exactly is accessing what on your disk(s).  This will help you identify what exactly is going on.  

 

alternatively, process explorer can give you a lot more insight.   

 

https://tweaks.com/windows/39199/how-to-detect-what-process-is-thrashing-your-hard-drive/

 

 

This will help further identify if it is malware or some random system process/driver, then you can start asking the right questions and getting better answers vs a shotgun approach in hopes that it will resolve your issue.

Share this post


Link to post
Share on other sites
devnulllore    33
53 minutes ago, Matthew S. said:

Uhhh why would you need your "backup" software if your doing a fresh install?

In case I run into some sort of unbootable issue with the new install

So now I am running a fresh install from the second hard drive and no problem but I have not installed upgrade 1903 yet. I will run it for a few hours and see if it happens again. If not I will apply the upgrade tonight and let you know.

 

Share this post


Link to post
Share on other sites
devnulllore    33
22 hours ago, Yazoo said:

Are your SSD's Crucial RealSSD C300 drives?

No

so everything was fine till I did the upgrade again. I noticed many of the driver dates are newer too but not completely current.

Share this post


Link to post
Share on other sites
devnulllore    33

So here's the latest. I installed the upgrade, 1903, and it started again. I used process explorer to monitor things and every 30+ seconds or so explorer peaks to 90+ CPU usage  and everything stutters. Every now and then it crashes. So it is explorer and something to do with the the upgrade. Where do I go from here?

Share this post


Link to post
Share on other sites
adrynalyne    12,397
Posted (edited)
4 minutes ago, devnulllore said:

So here's the latest. I installed the upgrade, 1903, and it started again. I used process explorer to monitor things and every 30+ seconds or so explorer peaks to 90+ CPU usage  and everything stutters. Every now and then it crashes. So it is explorer and something to do with the the upgrade. Where do I go from here?

Actually do a clean install like recommended. An image is not a clean install, it is a snapshot in time of when whoever built the image felt everything was fine. 

  • Like 3

Share this post


Link to post
Share on other sites
Matthew S.    1,050
17 minutes ago, adrynalyne said:

Actually do a clean install like recommended. An image is not a clean install, it is a snapshot in time of when whoever built the image felt everything was fine. 

And also use the official 1903 image not an 1809 or what ever it has been you've been using...

  • Like 1

Share this post


Link to post
Share on other sites
sc302    1,745
31 minutes ago, devnulllore said:

So here's the latest. I installed the upgrade, 1903, and it started again. I used process explorer to monitor things and every 30+ seconds or so explorer peaks to 90+ CPU usage  and everything stutters. Every now and then it crashes. So it is explorer and something to do with the the upgrade. Where do I go from here?

When you click on the process in process explorer it will break down every file in use in association with explorer.exe see which one is causing the issue.  

Share this post


Link to post
Share on other sites
devnulllore    33
35 minutes ago, Matthew S. said:

And also use the official 1903 image not an 1809 or what ever it has been you've been using...

I am using 1903 that is what is causing the problem.

Share this post


Link to post
Share on other sites
Matthew S.    1,050
1 minute ago, devnulllore said:

I am using 1903 that is what is causing the problem.

From what you posted, you are installing an older build than doing an in-place upgrade, no?  That in-place upgrade could also be a cause of the issues.

Share this post


Link to post
Share on other sites
devnulllore    33
1 minute ago, Matthew S. said:

From what you posted, you are installing an older build than doing an in-place upgrade, no?  That in-place upgrade could also be a cause of the issues.

Yes I believe it is

Share this post


Link to post
Share on other sites
Matthew S.    1,050

Then do you not see the issue?  There may be a conflicting reason as to why the in-place starts acting weird.  Try with a fresh 1903 image and go from there.

  • Like 1

Share this post


Link to post
Share on other sites
Brandon H    3,149
1 minute ago, devnulllore said:

Yes I believe it is

Which is why we're asking you to try installing the 1903 build fresh directly; not using an older build and upgrading after install.

 

A fresh install directly with a 1903 ISO/USB may help your situation if something from the in-place upgrade is causing the issue

  • Like 2

Share this post


Link to post
Share on other sites
sc302    1,745

If you double click on explorer exe in process explorer, and go to the threads tab you can see what is using how much cpu and narrow down to the exact dll/exe that is causing your issues.   You could further narrow down to see what other dll's/exe's are being called by using the thread button.  Then you can research what the dll/exe is and/or associated threads and identify/disable/rename those files so they stop being called.  There could be a fix without reinstall.

2.jpg

Share this post


Link to post
Share on other sites
devnulllore    33
6 minutes ago, Brandon H said:

Which is why we're asking you to try installing the 1903 build fresh directly; not using an older build and upgrading after install.

 

A fresh install directly with a 1903 ISO/USB may help your situation if something from the in-place upgrade is causing the issue

All I have is an install disc. Where do I get a 1903 x64 image?

Share this post


Link to post
Share on other sites
Brandon H    3,149
2 minutes ago, devnulllore said:

All I have is an install disc. Where do I get a 1903 x64 image?

directly from the Microsoft website; I'd recommend using the Media Creation Tool to put the image on a flash drive :)

 

https://www.microsoft.com/software-download/windows10

Share this post


Link to post
Share on other sites
devnulllore    33
1 minute ago, Brandon H said:

directly from the Microsoft website; I'd recommend using the Media Creation Tool to put the image on a flash drive :)

 

https://www.microsoft.com/software-download/windows10

What they don't tell you is that's an x32 image. Can I download an x64 image somewhere?

Share this post


Link to post
Share on other sites
sc302    1,745
Just now, devnulllore said:

What they don't tell you is that's an x32 image. Can I download an x64 image somewhere?

It does both....

Share this post


Link to post
Share on other sites
devnulllore    33
Just now, sc302 said:

It does both....

Please tell me how? I have used this tool before and saw n o option to make an x64 image.

Share this post


Link to post
Share on other sites
sc302    1,745
Just now, devnulllore said:

Please tell me how? I have used this tool before and saw n o option to make an x64 image.

running the tool right now and creating a step by step....

2 minutes ago, devnulllore said:

Please tell me how? I have used this tool before and saw n o option to make an x64 image.

do you want video, screenshots, or just text?

Share this post


Link to post
Share on other sites
Matthew S.    1,050
4 minutes ago, devnulllore said:

What they don't tell you is that's an x32 image. Can I download an x64 image somewhere?

The tool has three options, x32, x64 and both...

Share this post


Link to post
Share on other sites
Riggers    186

Follow this guide for any ISO

 

https://pureinfotech.com/windows-10-1903-iso-download/

Share this post


Link to post
Share on other sites
devnulllore    33

Ok I will try it again

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

  • Recently Browsing   0 members

    No registered users viewing this page.