What are you even talking about?
"Why is your service desk raising tickets on behalf of users?!"
The user CONTACTS US VIA E-MAIL, what wasn't clear about that?
Sounds you might be trying to use a mail client as an ITSM here?
Why is your service desk raising tickets on behalf of users?!
Fair enough raise a ticket off a call, but of an email or chat - nah, that's just duplicating workload - if the user can write a message, they can raise a ticket.
Question
malirene
New version of all in one windows cleaner.
fatures:
- clean all windows temp folder + costom folders + IE temps, history cookies...
- all startup windows places
- protect IE registry keys (like changing home page)
- cleaning junk files
- if you like run app from run command this is gret, you can add shortcut direct in the registry...
- cleaner is working with system keyboard hook, so you can clean all places with only one press on any key you want.
- some other windows fatures
application can by invisible or minimized to tray icon, very nice interface and works realy fast.
jump and see http://www.softes.tk/
or download http://www.mnsi.net/~emil/softes/soft/Wind...leanersetup.exe
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