Both Microsoft and Sony are offering sizeable discounts this Black Friday, with Xbox One and Playstation 4 bundles included in various sales worldwide. These price cuts provide an opportunity for gamers to transition to the current generation of consoles at relatively low cost, bypassing the average retail value. Xbox One and Playstation 4 stock levels across a majority of large retailers have significantly depleted, and as a result, large numbers of gamers are attempting to set up their newly-purchased devices. It now appears that Sony's Playstation Network is experiencing outages across all devices and regions due to this heavy traffic.
After users began to report complications when attempting to access Playstation Network, Sony acknowledged that their online service was struggling to handle the demand, with some core services becoming inaccessible. When the service first began to see outages, Sony's support team acknowledged the issue, and confirmed that engineers were working on a fix.
We are aware that some users are having connectivity issues with PSN this morning. Thanks for your patience as we investigate.— Ask PlayStation (@AskPlayStation) November 27, 2015
Users are now beginning to report stable access to most services, which suggests that the service is coming closer to its normal functionality once again.
Microsoft's Xbox Live is yet to experience any documented downtime, however is still a possibility as the evening approaches in the United States. Events like these vigorously test the infrastructure of online services, and their capabilities when under high-demand. Frequent outages for Xbox Live and the Playstation Network have occurred in recent years, often leaving core online features inaccessible for a short period of time. This is sometimes emphasized during the holidays and thanksgiving, where new consoles attempt to connect to online services simultaneously. Last year this was paired with DDoS attacks on the Playstation Network, resulting in outages across the holiday period.