T-Mobile announces a new Customer Experience Center for when its Sprint merger is approved

Today, T-Mobile announced the fourth out of five locations where it will be building a Customer Experience Center (CEC) for the New T-Mobile, the combined company that's formed after its merger with Sprint is complete. The facility will be built in Nassau County, Long Island, and it's the second of the four locations that's in New York state. The other three locations include Overland Park in Kansas, Kingsburg in California, and Rochester, New York.

The Un-carrier said that the new "state-of-the-art" CEC will create up to 1,000 local jobs on Long Island, with "great wages and benefits", including healthcare, stock grants, college tuition assistance, childcare subsidy, paid parental leave, and adoption benefits. Moreover, the company says that it will use union tradespeople for both of the CECs that will be coming to New York, working with the Building and Construction Trades Council of Nassau & Suffolk Counties.

"T-Mobile’s strategy to build their latest Customer Experience Center in Nassau County using Union Labor is a signal that they value the importance of what a strong middle class means to the region. Nassau County's success largely depends on companies like T-Mobile with bold business plans. They will be an integral part of the solution to effectively transform the region at a time when the population is growing. The Building and Construction Trades Council is eager to provide our 'Value on Display, Everyday,'" said Matthew Aracich, President of The Building and Construction Trades Council of Nassau and Suffolk Counties.

T-Mobile also said that its plans for new and expanded CECs will not only create 5,600 new American jobs by 2021, but it will have 7,500 more customer care professionals by 2024 than the two standalone companies would have had. Naturally, this is all pending the merger between Sprint and T-Mobile.

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