VIrgin Media O2 is giving its customers a difficult choice to make. Should they pay the new rates which are 8.8% higher or pay exorbitant exit fees to change over to a new provider?
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The UK-based consumer rights group, Which?, has exposed the scale of scam ads across major online platforms such as Google, YouTube, and Facebook. It called on companies to do more.
The consumer group Which? has warned that the Vodafone and Three merger in the UK could lead to higher prices and worse service in the short term. Longer term, it said that customers could benefit.
Which? has warned that it's relatively easy to get ChatGPT and Bard to craft text for scam emails and text messages. Its warning comes just days before the UK is set to host a summit on AI safety.
Which? has called on the broadband regulator, Ofcom, to put a ban in place on mid-contract price rises. It said consumers will face steep price increases in 2024 just as they have in 2023.
The consumer rights organization, Which?, has castigated broadband companies in the UK for putting prices up but only delivering mediocre services. Its survey found many customers had issues.
Smarty, Giffgaff, and iD Mobile have been named as the best-value mobile providers in the UK by Which? Tesco Mobile was the best provider of service overall but recently raised prices a lot.
The consumer advocacy group Which? has said some brands only support smart appliances for two to three years. This is a much shorter length of time than many customers expect to keep these products.
The consumer group Which? has urged people to look around for cheaper broadband, TV, and mobile deals to save money. It said people could cut £162 a year by switching to a cheaper provider.
Which? has found that Facebook, Google, and Trustpilot do not do enough to remove fake reviews from their platforms. The companies responded, saying they are fighting fake reviews.
Which? has found that broadband companies are not doing enough to advertise their social tariff broadband plans. It said vulnerable customers are missing out on savings of up to £250 per year.
The GigaTAG group has outlined how the government can make gigabit broadband available to those on lower incomes. Measures include connection and device subsidies and digital skills training.
Which? has stated that many Brits are not getting the download speeds that were advertised by their providers. The findings come less than a week before new advertising changes come into force.
Which? has released a report which shows that 60% of the deals offered on 35 popular goods on Black Friday in 2016 could actually have been bought for the same or even a lower price over the year.
Leading UK consumer group Which? has criticized Microsoft after numerous complaints from users experiencing issues with Windows 10, saying the company "should be doing more" to support its customers.
A consumer group conducted a tablet performance test in which Microsoft's Surface Pro 3 was 20% faster than the iPad Air 2, and the iPad mini 3 was beaten by a supermarket's low-cost Android tablet.
A major UK consumer group is calling foul over companies charging huge sums for internal storage upgrades for popular devices with some, such as Google and Apple, marking up prices by up to 1000%.
