WhatsApp Business is getting a host of new features over the next few months including improved privacy, expansion to solution partners, and a fee charged to businesses for using WhatsApp's services.
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With WhatsApp Business now serving more than 50 million businesses, it has now added new features that will let these establishments get discovered faster and serve their customers better.
WhatsApp Business has received a new feature called catalogs. With catalogs, customers can view business profiles and see a list of available products and how much they cost alongside a description.
WhatsApp Business has launched on iOS more than a year after it came to Android. The app has been frequently requested by businesses since the Android launch and is now on the App Store.
WhatsApp Business is available to download now on iOS for users in a few countries such as Mexico, Brazil, and France. It remains unclear, though, when the iOS app will go live in other regions.
For the 1-year anniversary of WhatsApp Business, the company is porting some popular features to the web and desktop versions, in order to save firms time and tend to customers more quickly.
The Facebook-owned messaging app has launched some new tools to make it easier for businesses and customers to connect on the platform, be it for live support or updates on orders and shipments.
Facebook has launched WhatsApp Business, a new tool for businesses to more easily stay in contact with customers and vice versa. The app comes with special features to aid businesses reaching out.