sc302 Veteran Posted August 26, 2019 Veteran Share Posted August 26, 2019 OK, lets look at dashost.exe. It is found in windows\system32. If you go into the file properties, Go do the details tab. It should be microsoft copyrighted. The version I have is 10.0.18362.1 with a date modified date of 3/19/2019. With process explorer, you can further drill into that process and see what else is running with that. Perhaps it isn't dashost.exe itself that is causing it and it is something else that is running with it. You will have to double click on the process (explorer.exe) then double click again on the thread causing your pain in the threads tab. Run Process Explorer as administrator, if it hasn't been said or is not known to do so. Link to comment https://www.neowin.net/forum/topic/1385645-could-this-be-malware/page/10/#findComment-598477590 Share on other sites More sharing options...
+BudMan MVC Posted August 26, 2019 MVC Share Posted August 26, 2019 I have the same version as sc302... but that process is using 0% it not doing anything on my system at all. Your saying it is spiking your cpu to 100? Link to comment https://www.neowin.net/forum/topic/1385645-could-this-be-malware/page/10/#findComment-598477635 Share on other sites More sharing options...
devnulllore Posted August 26, 2019 Author Share Posted August 26, 2019 Yes then it closes and restarts all in about 3 seconds Link to comment https://www.neowin.net/forum/topic/1385645-could-this-be-malware/page/10/#findComment-598477638 Share on other sites More sharing options...
sc302 Veteran Posted August 26, 2019 Veteran Share Posted August 26, 2019 OK then, in process monitor, doubleclick on dashost.exe and lets see what the stack looks like and see if we can't figure out what is in there that is causing your issue. Double click on each one and see if there isn't one that is not microsoft related...it will either not show a company or it will show a 3rd party. Not having a signed company could be suspect. Not knowing which one in the stack is causing your issue is also difficult. Link to comment https://www.neowin.net/forum/topic/1385645-could-this-be-malware/page/10/#findComment-598477644 Share on other sites More sharing options...
sc302 Veteran Posted August 26, 2019 Veteran Share Posted August 26, 2019 Whatever it is could be jumping processes. Looking at the stack and similarities between the two different stacks (explorer vs dashost) might give a lot of insight as to what is going on (malware/viruses/something else) but you would have to catch it as the individual process is spiking. Link to comment https://www.neowin.net/forum/topic/1385645-could-this-be-malware/page/10/#findComment-598477660 Share on other sites More sharing options...
+Warwagon MVC Posted August 27, 2019 MVC Share Posted August 27, 2019 Did we ever get your specs? Is this an OEM PC or home built? Which motherboard do you have? It's possible someone with your exact some part has already found a solution. Link to comment https://www.neowin.net/forum/topic/1385645-could-this-be-malware/page/10/#findComment-598477719 Share on other sites More sharing options...
Jim K Global Moderator Posted August 27, 2019 Global Moderator Share Posted August 27, 2019 19 minutes ago, warwagon said: Did we ever get your specs? Is this an OEM PC or home built? Which motherboard do you have? It's possible someone with your exact some part has already found a solution. He has the ASUS Sabertooth Z77 with an i7-3770k ... same as me. I do not have, nor have I had, the issue(s) which he has encountered. Link to comment https://www.neowin.net/forum/topic/1385645-could-this-be-malware/page/10/#findComment-598477723 Share on other sites More sharing options...
eddman Posted August 27, 2019 Share Posted August 27, 2019 (edited) Are you installing all your third-party software after each windows clean install? If you do, stop. You're going to have a hard time pinpointing the issue if you keep installing random stuff. Why do you even use a third-party defragmenter? Do not install random things until you've made sure the stutter is not caused by a driver or windows itself. Boot into Safe Mode and see if it stutters there too. Also, list every program you have installed right now (except for games). Edited August 27, 2019 by eddman Link to comment https://www.neowin.net/forum/topic/1385645-could-this-be-malware/page/10/#findComment-598477743 Share on other sites More sharing options...
devnulllore Posted August 27, 2019 Author Share Posted August 27, 2019 4 hours ago, eddman said: Are you installing all your third-party software after each windows clean install? If you do, stop. You're going to have a hard time pinpointing the issue if you keep installing random stuff. Why do you even use a third-party defragmenter? Do not install random things until you've made sure the stutter is not caused by a driver or windows itself. Boot into Safe Mode and see if it stutters there too. Also, list every program you have installed right now (except for games). No the last time I did a complete reinstall I install only the Windows 10 updates and it was doing the same thing so we have eliminated most of what I had installed. Right now I have Chrome, Eset System Security, Acronis backup and Photoshop. I plan on doing my driver updates today. Link to comment https://www.neowin.net/forum/topic/1385645-could-this-be-malware/page/10/#findComment-598477783 Share on other sites More sharing options...
devnulllore Posted August 27, 2019 Author Share Posted August 27, 2019 8 hours ago, Jim K said: He has the ASUS Sabertooth Z77 with an i7-3770k ... same as me. I do not have, nor have I had, the issue(s) which he has encountered. Yes what he said and 2 MX500 SSD's on the Intel controller, 16G Corsair memory, Gforce GTX 1660TI Ultra Graphics card. What else do you need Link to comment https://www.neowin.net/forum/topic/1385645-could-this-be-malware/page/10/#findComment-598477785 Share on other sites More sharing options...
devnulllore Posted August 27, 2019 Author Share Posted August 27, 2019 So where is the best place to look for my latest drivers? I usually use the manufacturers site then station drivers. Link to comment https://www.neowin.net/forum/topic/1385645-could-this-be-malware/page/10/#findComment-598477818 Share on other sites More sharing options...
devnulllore Posted September 4, 2019 Author Share Posted September 4, 2019 So I opened my PC and cleaned it all out. Re-seated all my memory and video card. Checked all my cables and installed all the latest drivers. I am back to step one. Fresh Windows 10 x64 pro 1903 install and still suffering from stuttering. I read the latest Windows update introduced a conflict between Cortana and Nvidia drivers. Has anyone had this problem with Nvidia cards? Could this be video card related? Don't know where to go with this at this point. Link to comment https://www.neowin.net/forum/topic/1385645-could-this-be-malware/page/10/#findComment-598479923 Share on other sites More sharing options...
Ve7878 Posted September 4, 2019 Share Posted September 4, 2019 No because you had the issue prior to the latest update. Would you be able to post a video at all of this? It may be really obvious if we could actually look at the issue. Link to comment https://www.neowin.net/forum/topic/1385645-could-this-be-malware/page/10/#findComment-598479989 Share on other sites More sharing options...
devnulllore Posted September 4, 2019 Author Share Posted September 4, 2019 (edited) Can you point me to the software etc.. I need to do it? Link to comment https://www.neowin.net/forum/topic/1385645-could-this-be-malware/page/10/#findComment-598479994 Share on other sites More sharing options...
+Warwagon MVC Posted September 4, 2019 MVC Share Posted September 4, 2019 4 hours ago, devnulllore said: Can you point me to the software etc.. I need to do it? I would not recommend using software to record the video as recording would be using resources on the computer we are trying to troubleshoot. It would also be software being installed on a clean install. Just use your cell phone. SnoopZ and Ve7878 2 Share Link to comment https://www.neowin.net/forum/topic/1385645-could-this-be-malware/page/10/#findComment-598480000 Share on other sites More sharing options...
Ve7878 Posted September 4, 2019 Share Posted September 4, 2019 4 hours ago, devnulllore said: Can you point me to the software etc.. I need to do it? As @warwagon said, mobile phone footage would be best in this scenario. Link to comment https://www.neowin.net/forum/topic/1385645-could-this-be-malware/page/10/#findComment-598480089 Share on other sites More sharing options...
+BudMan MVC Posted September 4, 2019 MVC Share Posted September 4, 2019 Lets be clear this "clean" install is just windows... Not 10 other things you don't think is the issue.. A clean install is just that - CLEAN!!! No 3rd party anything, no browsers, no this no that.. no security software, etc. etc. Clean!! Just ###### from MS, nothing else. Ve7878, sc302 and +Nik Louch 3 Share Link to comment https://www.neowin.net/forum/topic/1385645-could-this-be-malware/page/10/#findComment-598480100 Share on other sites More sharing options...
+BudMan MVC Posted September 4, 2019 MVC Share Posted September 4, 2019 8 hours ago, devnulllore said: installed all the latest drivers That is not CLEAN either - we have no idea what you think is latest drivers.. Install it from windows... Pretty freaking sure MS will have drivers to get everything working, etc. If something not working.. Then install the driver from the maker and LIST what you installed - exactly!!! Don't go to some latestDrivers website, etc. If X is not working that is not required for you to get a picture, keyboard and mouse and get on the internet - don't worry about it.. +Nik Louch 1 Share Link to comment https://www.neowin.net/forum/topic/1385645-could-this-be-malware/page/10/#findComment-598480110 Share on other sites More sharing options...
devnulllore Posted September 5, 2019 Author Share Posted September 5, 2019 Ok so since I have a backup anyway I did yet another clean install, yes CLEAN, no extra drivers software or anything but what Windows does automatically. The first thing I noticed is the system ran quite smoothly until Windows automatically installed the video drivers then the stuttering began. Right now WINVER reports Windows x64 Version 1903 (OS Build 18362.329) so it seems to be introduced by a Windows update or the video drivers or something to do with both. What now? Link to comment https://www.neowin.net/forum/topic/1385645-could-this-be-malware/page/10/#findComment-598480259 Share on other sites More sharing options...
Matthew S. Posted September 5, 2019 Share Posted September 5, 2019 (edited) Remove your video card and try just running with the integrated video (the motherboards graphics chip)... Link to comment https://www.neowin.net/forum/topic/1385645-could-this-be-malware/page/10/#findComment-598480269 Share on other sites More sharing options...
devnulllore Posted September 5, 2019 Author Share Posted September 5, 2019 I have no integrated video Link to comment https://www.neowin.net/forum/topic/1385645-could-this-be-malware/page/10/#findComment-598480270 Share on other sites More sharing options...
Matthew S. Posted September 5, 2019 Share Posted September 5, 2019 https://www.asus.com/ca-en/Motherboards/SABERTOOTH_Z77/overview/ is that not your motherboard? Link to comment https://www.neowin.net/forum/topic/1385645-could-this-be-malware/page/10/#findComment-598480273 Share on other sites More sharing options...
devnulllore Posted September 5, 2019 Author Share Posted September 5, 2019 Yes, my version has no integrated video Link to comment https://www.neowin.net/forum/topic/1385645-could-this-be-malware/page/10/#findComment-598480276 Share on other sites More sharing options...
+BudMan MVC Posted September 5, 2019 MVC Share Posted September 5, 2019 You sure? It has no interface on back, might be covered with a plug.. Do you have a more specific model number? When a discrete card is added, the onboard is normally disabled, look in your bios etc. for onboard video options. It should have a display port and hdmi port - that is what the manual shows.. Matthew S. 1 Share Link to comment https://www.neowin.net/forum/topic/1385645-could-this-be-malware/page/10/#findComment-598480287 Share on other sites More sharing options...
Matthew S. Posted September 5, 2019 Share Posted September 5, 2019 1 hour ago, devnulllore said: Yes, my version has no integrated video I don't recall there ever being different versions of the TUF Sabertooth z77 motherboard... Link to comment https://www.neowin.net/forum/topic/1385645-could-this-be-malware/page/10/#findComment-598480295 Share on other sites More sharing options...
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