China’s Consumers Association (CCA) has formally asked Apple to investigate and answer why a number of iPhone 6 and 6s devices in the country have been shutting down without explanation.
According to the official information, a “considerable number” of users have been experiencing issues with Apple’s older iPhones. They are reporting that iPhone 6 and 6s models simply shut themselves off, despite having plenty of battery life left, around 50-60 percent. The devices can’t be rebooted afterwards, despite being connected to power outlets and used in adequate temperature conditions.
While the problem is a strange one, especially considering that it comes so long after the original phones launched, the CCA is in contact with Apple because of the company’s numerous clients inside of China.
Apple hasn’t commented publicly on the issue yet, but the company has been struggling to keep its sales numbers up. The firm’s iPhone sales have consistently declined over the last few quarters, despite an uptick due to the launch of the new iPhone 7 models.
Given the very competitive nature of the Chinese market and the recent missteps of Samsung and now Apple, there’s little doubt that local competitors will try and take advantage of the situation.