Despite huge losses in previous quarters, Blackberry has announced that they will not renew their product sales agreement with T-Mobile US. What this means is that when the existing contract ends on April 25, 2014, T-Mobile will no longer be able to order new devices from Blackberry. Blackberry has pledged to continue to support T-Mobile customers with past, current, and future purchases.
Blackberry is also working closely with other wireless carriers to provide options for clients that would like to transfer their personal or business accounts to a supported carrier. While the site doesn"t detail how Blackberry will support these clients, Blackberry does offer a link to its products and supported carriers.
Blackberry CEO, John Chen states:
BlackBerry has had a positive relationship with T-Mobile for many years. Regretfully, at this time, our strategies are not complementary and we must act in the best interest of our BlackBerry customers. We hope to work with T-Mobile again in the future when our business strategies are aligned, We are deeply grateful to our loyal BlackBerry customers and will do everything in our power to provide continued support with your existing carrier or ensure a smooth transition to our other carrier partners.
At the time of publishing, T-Mobile had not issued a response to Blackberry"s statement.