Neowin®

Huawei Finland has acknowledged a screen issue with the Huawei Mate 20 Pro and has begun officially replacing devices that are affected. The firm hasn't stated plans for the rest of the world yet.

The Cupertino giant admitted on Friday that a manufacturing defect on the logic board on a few iPhone 8 units was causing freezing and more. The company is offering free repairs as a result.

A leaked Apple warranty guide for technicians reveals the criteria for warranty repairs or replacements by technicians at Apple stores and the inspection process to enable such decisions.

Thanks to battery supply constraints on the 2012 and 2013 models of the MacBook line, users have noticed that Apple has offered them refurbished models, or in some rare cases, a new 2017 MacBook.

WD says it's working with its customers "to identify and replace" some of its enterprise-class HGST Ultrastar hard drives, after seeing unusually high failure rates under specific circumstances.

A woman who was refused a free replacement from a T-Mobile store in Florida, after cracking her iPhone's screen, later smashed her car into the store, injuring employees and causing $30,000 of damage.

Apple has updated its servicing information to include details of its newly released AirPods line. Lost, damaged or out of warranty repairs start at $69, but costs are lower for battery replacement.

A man from Kentucky was hospitalized after his replacement Galaxy Note7 device caught fire. It was later found out that Samsung knew about the issue, but kept quiet about it.

Some Galaxy Note7 owners whose devices were replaced under the recall program are reporting that the new handsets are overheating, and that their batteries are losing power even while being charged.

Microsoft has announced a voluntary worldwide recall of AC power cords sold with all Surface Pro and Pro 2 tablets, and some Surface Pro 3 tablets, and is offering a free replacement to its customers.

Although this has been a possibility for a while through third party vendors, it wasn't through Microsoft's own Online Service Center. This week, the option has now been added.

Apple has published the number of charge cycles the Watch's battery can endue, and the answer - 1,000 complete cycles - means that the device will last around 2.5 years before needing a replacement.

Samsung has confirmed the cost of getting a replacement for the non-removable battery in its Galaxy S6, as well as revealing how much you'll have to pay if your display needs to be replaced.

HTC has announced its new 'UH OH Protection' program for the HTC One M9, offering a free replacement handset in the first year of ownership if yours ends up with water damage or a cracked screen.

Microsoft has acknowledged that a "small number of customers" are experiencing abnormally loud noise from their Xbox One, and says that it will replace the consoles of users affected by the issue.

HP is recalling around six million power cords that it shipped with notebooks and accessories, citing a "risk of a fire and burn hazard to customers", after 29 instances of the cords overheating.

What seems to be a trivial task on almost any modern computer, desktop or laptop, all-in-one or standard towers, becomes more than a void warranty on the latest line of Apple's iMacs. Apple can be...

As of late, the search giant Google has announced a number of products that directly compete with some of the equivalents that the company Apple offers. The Android smartphone is a competitor to Apple's iPhone,...

Apple's iPhone may not have a user-replaceable battery, but now Apple is offering to replace said battery for $79 plus $6.95 shipping. Apple states that the repair will take three business days, not counting shipping...

Intel has been tinkering with a concept of a phase change memory device chip for nearly 30 years. Intel CTO Justin Rattner demonstrated a 128-bit sample of code-name Alverston at the Intel Developer Forum in...

Microsoft is very close to releasing its newest iteration of DirectX. Dubbed the "Windows Graphics Foundation" (WGF), Microsoft will reunite DirectDraw and Direct3D into one package allowing the graphics subsystem of a PC to be...