For the second year running, Apple Inc.'s computers are the most reliable, and its support is the most dependable of all computer makers selling in the U.S., according to according to Rescuecom Corp.'s third annual reliability report. Rescuecom comes up with its scores by comparing the percentage of each vendor's support calls with its U.S. market share, said company CEO David Milman.
Apple's Macs beat machines sold and supported by Panasonic, Lenovo, Toshiba and Hewlett-Packard, according to Rescuecom Corp.'s third annual reliability report. Apple, which took the top spot last year, more than doubled its score from 2007 and again trounced the competition, this year posting a score 43% higher than next-best Panasonic Corporation of North America.
Milman also noted that Windows Vista related calls have dropped off and Vista has gotten a lot more reliable, with its patches and the service pack and told that this year they didn't have the rush of calls they got when Vista first came out.