If it wasn't disaster enough today that AT&T's order system fell over, then ran out of pre-order stock on the first day, Gizmodo is reporting that AT&T's order system has been giving out other users' information to people who login to order their new iPhone.
According to Gizmodo, a group of customers are experiencing the problem if they login using their own username and password. Once logged in, the order system would take them to a whole other users' account, which in turn, gives access to all kinds of private information about the other user - such as: Addresses, phone calls and bills, as well as whatever other information AT&T has that can be accessed through the online ordering system.
Gizmodo reports that according to an AT&T insider, the login issues are linked to an update to the AT&T server software that was performed in the weekend with "no testing" done afterwards. The article insider says:
"[...]Over the weekend there was a major fraud update that went down on all of AT&T's systems, from Saturday overnight to Sunday early morning. All systems were down and agents were unable to use any systems.
The issues people are seeing at AT&T stores and online are most likely related to this update that went wrong.
I do know that there was absolutely NO TESTING of this system done before the launch of the new iPhone. I know it's just heresay at this point, but I can confirm that there was a major outage over the weekend that impacted all ordering systems and programs, and I can confirm that there were multiple systems being upgraded/updated, with some updates being related to fraud.[...]"
The issue occurs whether you login or not, so there is no guarantee that the details will be safe, but Gizmodo points out that AT&T took down the system this morning after the article was published.
As of writing, many customers of AT&T have written to Gizmodo - with screenshots showing the issue, but AT&T, as well as Apple have not commented yet. To read the user reports as well as screenshots, click here.
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