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Microsoft rolls out August firmware update for Surface Laptop 3 (AMD)

Image of Surface Laptop 3

Microsoft is rolling out a new firmware update for Surface Laptop 3 users who use the AMD variant of the device. The new update brings general improvements as well as addresses various security vulnerabilities. Furthermore, it also improves stability when using accessories like Surface Pen and Surface Dock.

You can head down to check out the full changelog for the update:

Windows Update History

Device Manager

Version and Update

Surface - Firmware - Surface Keyboard - Firmware

  • Improves keyboard telemetry.
Surface – System – Surface Serial Hub Driver – System devices

  • Improves device stability by addressing bugcheck.
Surface -System – Surface Integration Service Device – System devices

  • Improves device performance.
Surface - Extension - Surface Dock 2 Firmware Update - Extension

  • Improves device stability and reliability with Surface Dock 2 scenarios.
Surface - System – Surface Integration – System devices

  • Improves device performance.
Surface – HIDClass – Surface Touch Pen Processor – Human Interface Devices

  • Improves Pen and Touch stability.
Advanced Micro Devices, Inc. - Display - 26.20.12067.1 AMD Radeon (TM) Vega 9 Graphics - Display Adapter / AMD Radeon (TM) Vega 11 Graphics – Display adapters


  • Addresses security vulnerability and improves device stability.

There is also a known issue wherein users may face audio issues. Fortunately, Microsoft has provided a workaround for the issue while it works on a fix. You can check out the details below:


If you no longer hear sound from the speakers on your Surface.

Right-click the speaker icon on the taskbar and then select Troubleshoot sound problems. This will start the Get Help app, which will scan for and fix the problem.

We are working to correct this issue with the next driver release.

The new firmware update is available for devices running Windows 10 May 2019 Update (19H1) or greater and is rolling out to Surface Laptop 3 AMD users right now. As usual, the rollout will happen in phases so you may not see the update right away.

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