Some Yahoo sellers splitting personalities

Some Yahoo merchants are using a trick to boost their presence in the company's shopping search results.

Instead of opening one store in the company's shopping mall, they are opening multiple stores, all under different names, but offering mostly the same inventory at almost the same prices. The result is that a customer who searches for a product on Yahoo Shopping may find that they get multiple results from the same merchant without knowing it.

Placement in search results is important for a Web site or a Web store because only a minority of Web users tend to look at listings beyond the first page of results, said Danny Sullivan, an editor with

By "stuffing the listing" with products from their Web stores, Yahoo merchants with multiple stores are crowding out competitors, Sullivan said. And that's not good for consumers or other merchants, he said.

"This sounds like something that Yahoo needs to plug a hole in," Sullivan added.

The practice of setting up multiple storefronts with the same products does not violate the terms of service for Yahoo Shopping, said Stephanie Iwamasa, a company spokeswoman. Iwamasa did not know how many merchants have set up multiple storefronts but said the practice wasn't widespread.

"This is a technique by some merchants to market their products more effectively," Iwamasa said. She said the practice was neither deceptive nor unfair, adding, "I think that this would be categorized as a technique and a strategy, not as a negative practice."

The strategy is similar to those once used by Web site operators to boost their presence in search results on sites such as Yahoo and But Web site search engines have largely cut down on the practice by clustering results from similar sites.

News source: CNet

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