Verizon Wireless once said its network was the most reliable among all of the major US wireless carriers. Yet in December, the company's wireless network has experience a number of brief but extensive voice and data outages. Today News.com reports that customers across the nation have been unable to access the data network across both Verizon's 3G and 4G LTE networks.
In a statement, Verizon said, "We are investigating reports of some customers experiencing trouble accessing the 4G LTE network. The network itself continues to operate and all customers continue to be able to make calls, send text messages and utilize data services. 3G devices are operating normally."
The first such extensive outage happened on December 6 and last week another one hit Verizon's network. Both outages were fixed fairly quickly but news of a third such problem with Verizon's network has to be worrisome for the company's many customers, some of which likely signed up to use Verizon's network because of its many advertised claims to be the the most reliable. So far Verizon has yet to offer any specific explanations as to why its network has been experiencing so much downtime lately.