Amazon has updated its Alexa AI to recognise requests from customers that want to order from Prime Now, Amazon’s US-only 2-hour delivery service. Prime Now stores thousands of essential items, and since Alexa is capable of taking multiple orders at once, those will be shipped out during the next available 2-hour delivery window.
Orders using Alexa can be made by just saying “Alexa, order [product] from Prime Now.” Customers in select cities are also now able to order wine, beer and spirits, providing they’re 21 or over; according to Amazon, an ID will be required upon delivery.
Assaf Ronen, VP of Voice Shopping at Amazon, said:
“Bringing Prime Now to Alexa voice shopping combines two of the most innovative shopping technologies available for an experience that our customers are going to wonder how they ever lived without. We’re excited to offer the full Prime Now catalogue with Alexa, including tens of thousands of items, which allows you to refill everyday essentials you’ve just run out of like diapers or dish soap, or cater to unexpected guests with merlot and ice cream, all without ever leaving your house or even getting up from the couch.”
To use Prime Now, you must be a Prime member, and have a default payment method set up, as well as a default shipping address.
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