DeepSeek outage and performance issues keep hitting hard as users flock from ChatGPT

DeepSeek AI

Remember the ChatGPT mega-buzz when it was released to the public for the first time? A similar incident is happening now as the Chinese AI application DeepSeek is taking the internet by storm as users flock from the popular ChatGPT, and other similar apps, eager to try out the latest and greatest chap in the AI town.

Naturally, with such a high demand, the ability of a service to sustain itself is also tested. DeepSeek is no exception, and at the moment in that regard, it is failing miserably today.

Outages and performance issues are plaguing the platform at the moment and the company is busy at work restoring and fixing some of the problems.

The latest issue reported by the official DeepSeek service status website is related to performance slowdown and sluggishness of the platform for both webchat as well as API which is hardly surprising considering the amount of people trying the app out currently. DeepSays says it is investigating:

DeepSeek 网页/API 性能异常（DeepSeek Web/API Degraded Performance)

Update - 近期DeepSeek线上服务受到大规模恶意攻击，注册可能繁忙，请稍等重试。已注册用户可以正常登录，感谢理解和支持。

Due to large-scale malicious attacks on DeepSeek's services, we are temporarily limiting registrations to ensure continued service. Existing users can log in as usual. Thanks for your understanding and support.
Jan 28, 2025 - 00:19 CST

Update - We are continuing to investigate this issue.
Jan 28, 2025 - 00:06 CST

Monitoring - We are continuing to investigate this issue.
Jan 27, 2025 - 23:15 CST

Update - We are continuing to investigate this issue.
Jan 27, 2025 - 21:52 CST

Investigating - We are currently investigating this issue.
Jan 27, 2025 - 21:33 CST

Other problems that stand resolved at the moment include those related to sign-up and sign-in issues and API service troubles:

DeepSeek 无法登录/注册（Cannot Login/Sign up on DeepSeek）

Resolved - This incident has been resolved.
Jan 27, 21:32 CST

Investigating - We are investigating the account issue.
Jan 27, 21:11 CST

Update - We are continuing to monitor for any further issues.
Jan 27, 21:06 CST

Update - We are continuing to monitor for any further issues.
Jan 27, 21:05 CST

Monitoring - The chat service has recovered.
The account service still has some problem. You may not login or sign up at this time.
Jan 27, 20:55 CST

Investigating - We are currently investigating this issue.

.....

【已恢复】DeepSeek 网页/API不可用（[Resolved]DeepSeek Web/API Service Not Available）

Resolved - This incident has been resolved.
Jan 27, 16:43 CST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 27, 16:33 CST

Investigating - We are currently investigating this issue.
Jan 27, 16:07 CST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 27, 14:39 CST

Update - We are continuing to investigate this issue.
Jan 27, 14:37 CST

Investigating - We are currently investigating this issue.
Jan 27, 14:37 CST

...

DeepSeek API不可用（DeepSeek API Service Not Available）

Resolved - V3 api 算是回来了，新年快乐~The V3 API is finally back, Happy Chinese New Year!
Jan 27, 14:21 CST

Identified - Striving to restore the V3 API.
Jan 27, 13:59 CST

Monitoring - V3 api is recovering...
Jan 27, 13:48 CST

Identified - The issue has been identified and a fix is being implemented.
Jan 27, 13:42 CST

Monitoring - V3 api is recovering...
Jan 27, 12:02 CST

Update - R1 api is working，V3 api is recovering...
Jan 27, 12:00 CST

Identified - The issue has been identified and a fix is being implemented.
Jan 27, 11:58 CST

Update - R1 api is working，V3 api is recovering...
Jan 27, 11:32 CST

Update - We are continuing to investigate this issue.
Jan 27, 11:20 CST

Investigating - We are currently investigating this issue.
Jan 27, 10:55 CST