Full refunds offered to Batman: Arkham Knight PC buyers following persisting issues

Batman: Arkham Knight was re-released for PC earlier this week after it was pulled back in June following bugs and other performance issues which rendered the game unplayable. 12GB of RAM was recommended for Windows 10 users while the previous specifications were maintained for others. However, the current release of the game is apparently still plagued by numerous issues leading Warner Bros. offering a full refund for PC buyers.

A statement on the Steam page for for Batman: Arkham Knight, written by the official community admin for Warner Bros. games on Steam, announced the refund and detailed the conditions for refund:

We are very sorry that many of our customers continue to be unhappy with the PC version of Batman: Arkham Knight. We worked hard to get the game to live up to the standard you deserve but understand that many of you are still experiencing issues.

Until the end of 2015, we will be offering a full refund on Batman: Arkham Knight PC, regardless of how long you have played the product. You can also return the Season Pass along with the main game (but not separately). For those of you that hold onto the game, we are going to continue to address the issues that we can fix and talk to you about the issues that we cannot fix.

It's worth noting that the last phrase of the announcement hints that there may be problems with the game that the company cannot fix.

Given that Warner Bros. was previously offering the full Batman: Arkham library to PC buyers, it's still not known whether the offer stands for people who choose to hold on to the game. Regardless, players who decide against this can still request a full refund before the end of 2015.

Source: Warner Bros. via Windows Central

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