Comcast is beginning to restore internet, cable, and phone services across the country after a nationwide outage cut millions of customers off its internet, cable, and telephone services.
The telecommunications company said on Twitter that the disruption was caused by two cuts it spotted on the fiber lines of CenturyLink and Zayo Group, which provide the backbone to Comcast's network.
Down Detector, which monitors issues with all types of services in real time, reports that the outage affected more than 11,000 customers on Friday, though the official number of affected customers remains unclear. The service notes that outage reports mostly come from Mountain View, Chicago, Philadelphia, San Francisco, Washington, Seattle, Arlington, Atlanta, Pittsburgh, and New York.
This is not the first time that Comcast suffered from an outage: it was downed by a route leak across the country, from California in the west to New York in the east, last November. Nonetheless, it is one of the largest and most widespread service disruptions in Comcast's history, highlighting one of the internet's weak spots.