Smartphone highest in U.S. user satisfaction is ... Motorola Atrix HD?

If you look at pure sales of smartphones, you might think that Apple's iPhone 5 or maybe the Samsung Galaxy S III would also rank the highest in user statisfaction. However, a new study claims that is not the case. In fact, the smartphone that has the highest ranking in user satisfaction is a product that's decidedly on the budget side.

The survey was conducted by OnDevice Research, which polled over 92,000 U.S. mobile users over a seven month period, between July 2012 and January 2013. The results show that owners of the Motorola Atrix HD, an Android-based smartphone that was released in July 2012 via AT&T, got the highest user satisfaction rating, with 8.57 out of 10; AT&T is currently selling the smartphone for $49 with a two year contract.

The iPhone 5 came in fifth in user satisfaction with a rating of 8.23 out of 10. The Samsung Galaxy S III didn't even make the top five but the larger Galaxy Note II was ranked at number four on the survey with a rating of 8.26.

The same firm conducted a similar survey in the U.K. and the results were very different, with the HTC One X ranked in the top position, with the iPhone 5 in second place. Three Samsung devices, the Galaxy Note II, the Galaxy S III Mini and the Galaxy S III, are ranked at three, four and five on the list, respectively.


Source: OnDevice Research | Image via OnDevice Research

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