When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works.

Some users having trouble signing in to GTA V after long awaited PC release

Rockstar has admitted to a bug in the new PC release of Grand Theft Auto V that is preventing some users from logging in to their much delayed purchase. There is a Rockstar support article detailing the problem, one involving the characters used in the users Windows account no less, with a draconian solution to the problem while waiting for the inevitable first patch for the AAA title.

According to the knowledge base article, the problem involves any Windows user account with characters other than the basic upper and lower case alphabet, and the numeric set. So any account with a '~' or a '_' will not work. And this is a problem as some accounts created by using a Microsoft account will have the first five characters of the email address, an underscore, and three zeros like this: usern_000 for username@outlook.com.

The only solution to the issue offered by Rockstar is to use a new Windows account to play the game, which is quite the step for most users. They even include a disclaimer that they are not positive it will be possible to move your saved progress, saying

We will update this support article with any new information as soon as we have it, including expected timing of a fix and whether you will be able to transfer progress on the newly-created Windows username over to your original Windows user account

This is causing quite the stir on their Support forums, as this game has had three official delays, with more rumoured launch windows missed before that, making this additional wait too much for some. On top of that, pre-orders have been going on for more than a year, adding to the frustration for those that bought early. To experienced gamers however, this is just one more in a long string of anticipated game releases marred by an initial broken experience, and a good warning against pre-ordering computer games.

Source: Rockstar | Image: Rockstar Games

Report a problem with article
Next Article

Panasonic's 20-inch Toughpad 4K Windows 8.1 tablet gets better specs, much lower price

Previous Article

Introducing the Neowin Deals store; deep discounts on gadgets, software and more

Join the conversation!

Login or Sign Up to read and post a comment.

22 Comments - Add comment