Microsoft's new-look free email service, Hotmail, has come under scrutiny by some users who claim the update has made the service almost unusable when trying to browse the Hotmail website.
Despite claims by Microsoft that the rollout of the all-new Hotmail -- completed last month -- is one of the "smoothest" yet, many users of the more than 3 million Hotmail members are experiencing issues with the site The Register reports, including scripting errors and the disappearance of email messages.
According to The Register, the problems are so bad for some that they can't even log in to their Hotmail account via the website, and are forced to use email clients such as Outlook to access their email.
Most of the blame appears to lie with the lack of support by Microsoft of older browsers which no longer support the modern web standards, including Firefox 2 and Safari 3, with the software giant instead deciding to target newer, updated browsers including amongst others Firefox 3, Internet Explorer 7 and 8 and Google's own web browser, Chrome.
The Register says the company is "looking into" the issues, but for the time being has made the odd recommendation of telling users to download and try their rival Google's web browser, Chrome, which appears to be unaffected by some of the problems.
"Some customers have indicated that if they use Google Chrome to view their Hotmail account they no longer encounter this problem," Microsoft reportedly suggested.
The "fix" doesn't appear to be working for everyone - but it's worth a try if you're experiencing issues with the new Hotmail.
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