The UK government has come to an arrangement with several mobile operators, including EE and O2, that will allow customers to access nine victim support websites without using up their mobile data.
The digital regulator, Ofcom, has fined Giffgaff £1.4 million after it found that customers had been collectively overcharged by about £2.9 million following a billing error on Giffgaff's behalf.
Ofcom has revealed the UK's best and worst telecom firms based on customer service. Overall the companies performed better than last year, having a higher customer satisfaction rates.
This week has seen plenty of new arrivals in the Windows Store, and in the sea of news about new and updated apps, there are also some interesting bits about what's coming in the Anniversary Update.
giffgaff has officially launched its new Universal app for Windows 10. The app boasts multiple features to make managing your mobile account easier. It supports Windows 10 PCs, phones and tablets.
giffgaff has been working on a new Windows 10 app, built on the Universal Windows Platform, for a while now. We've been given access to exclusive screenshots of the app and in-depth information.
From Cortana's Android takeover and Lenovo's latest shenanigans, to "shit" broadband Down Under, and the end of the 'affordable flagship', it's our regular roundup of the week's top tech news.
giffgaff is relaunching all of its 'goodybags' with inclusive 4G data - but it's dropping its £20 unlimited data plan, and instead offering 6GB at "4G speeds", and then "unlimited" data at 256kbps.
The world's first Ubuntu phone is just a variant of an existing low-end Android phone, but it's already picked up some carrier support - although perhaps not quite in the way that you were expecting.
From Windows preview updates and the new Visual Studio, to Cortana everywhere, the rollout of Android 5.0, and a bit of Raspberry Pi, we take a look back at highlights from this week's top tech news.
UK carrier giffgaff launched its full 4G service today - but those hoping for a similar offering to its 'goodybags' with unlimited 3G data may despair to hear that 5GB is the most 4G data you can get.
From Sunset Overdrive and the Office of the future, to OneDrive, 4K phones and Windows devices at wild prices, we take a look back at highlights from this week's top tech news on Neowin.
giffgaff has said that it is now "ready for a full scale launch of 4G", beginning on November 12, with three new goodybags, but there's still no unlimited 4G data option - 5GB is the most you'll get.
giffgaff is changing its 'goodybag' price plans, removing unlimited data from all but the top-tier plan and limiting speeds to 300kbps for those using "more than their fair share" during peak hours.
giffgaff - a carrier famed for offering unlimited data at low cost - has revealed its 4G 'goodybags', but its top-tier 4G package offers just 2GB of data, 500 mins and unlimited texts for £15 a month.
giffgaff has announced plans for the rollout of its 4G services. Consultation with the user community begins next month, ahead of a full launch in March 2014 - but will unlimited data bundles live on?
The UK's telecommunications regulator, Ofcom, has announced that five companies have successfully bid for 4G spectrum, in an auction that raised just £2.34bn - far less than had been expected.
A new study suggests that British people spend more than six billion pounds annually on phone contracts, with more than two-thirds of that being spent on overpriced contracts.
The CEO of the 'giffgaff' network reveals that the carrier is reviewing the 'sustainability' of its low-cost unlimited mobile data packages, as user demand for multimedia on the move soars.